OPT Claims Team Lead Jobs
Claims Team Lead jobs are open to F-1 OPT students with backgrounds in insurance, risk management, or business administration. Most roles require strong analytical and communication skills. Your 12-month OPT window is enough time to prove leadership value and build a case for H-1B visa sponsorship with the right employer.
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Job Details
Location:
Naperville, IL
Category:
Claim
Employment Type:
Full time
Job Ref:
R2627229-292
Team Leader Claims - CH08AE
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
The Claims Team Leader will manage and direct claim investigation, compensability determination, disposition and settlement, in compliance with corporate claim settlement policies and procedures. They will seek to effectively manage allocated loss costs relative to budget guidelines and fully comply with statutory, regulatory and ethics requirements. This individual shall also effectively communicate and teach a thorough understanding of business vision, strategies and plans for achieving business goals. Through effective training, coaching and staff development, they will enable optimal job performance and the achievement of individual and professional goals.
Responsibilities:
- Manage Claim professionals with corresponding claim inventories
- Utilize various financial reporting tools to monitor and address reserve accuracy and trending
- Maintain, effectively communicate and teach a thorough understanding of business vision, strategies and plans for achieving business goals
- Manage and implement change including explaining drivers for business goals
- Stay current on issues impacting personal and/or commercial business including industry and marketplace trends, strategic direction of the organization, organizational structure and leadership, team goals and internal initiatives
- Use critical thinking skills to gather information, apply sound reasoning, draw appropriate conclusions and make sound decisions based on a mixture of analysis, experience and judgment
- Manage claim assignment process by identifying claim complexity and ensuring proper assigning to the appropriate claim handler
- Oversee the completion and execution of the investigation, disposition and settlement of claims, in compliance with corporate claim standards and procedures, and statutory, regulatory and ethics requirements
- Accurately and timely assess the indemnity and expense exposure of assigned claims and manage the accurate and timely setting of reserves
- Use organizational and communication skills to effectively manage the resolution of assigned claims, manage claim deadlines, and use resources appropriately
- Use claim functional knowledge to appropriately interpret and apply insurance coverage
- Maintain current knowledge of Claim loss cost containment initiatives, and use them appropriately and consistently with company practices and procedures to manage assigned claims
- Identify and initiate mitigation, subrogation and other recovery opportunities on assigned claims
- Properly apply statutory laws and regulations of applicable jurisdiction
- Effectively train, coach and develop staff to enable them to perform their jobs and achieve individual and professional goals
- Effectively train, coach and develop staff for management succession purposes
- Evaluate, acknowledge and manage performance through the use of appraisal tools
- Effectively address and manage performance that does not meet required standards
- Maintain dedication to meeting expectations and requirements of internal and external customers
- Establish and maintain effective relationships with customers, gaining their trust and respect
- Negotiate skillfully in tough situations with internal and external groups
- Treat all customers with respect and careful attention
- Clearly explain complex or technical information that is helpful to customers
- Create and support a team environment that achieves Claims’ Diversity and Inclusion initiatives
- Build a high performing team with diverse characteristics, where individual differences are valued
- Embrace leadership role among claim team leaders and handlers and offer advanced expertise to help teammates
- Consistently act with the highest level of integrity and adhere to general principles of business ethics
- Demonstrate professionalism and establish credibility when interacting with customers
- Understand and effectively analyze coverage
- Experience in leading and managing all levels of staff relative to experience, tenure and professional development
QUALIFICATIONS:
- Bachelor’s Degree preferred
- Minimum of 2 years of Auto or GL Litigation claim experience preferred
- Strong leadership skills in terms of teaching, guiding, coaching and developing staff
- Strong communication skills, both verbal and written regardless of audience demographic
- Ability to partner with internal and external customers
- Knowledge of medical terms is strongly preferred
- Possess analytical and critical thinking skills
- Excellent time management abilities
- Demonstrated track record of consistent and timely follow through for customer needs
- Strong understanding of reserve accuracy relative to claim exposures both property damage and bodily injury
- Extensive knowledge of customer service drivers and the ability to resolve customer issues, needs and concerns independently
- Strong understanding of financial and operational reports for analysis and action planning
This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Scottsdale, AZ, Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$86,400 - $129,600
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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Get Access To All JobsTips for Finding OPT Sponsorship in Claims Team Lead
Target insurers and TPAs with established HR infrastructure
Large insurers, third-party administrators, and self-insured corporations have dedicated HR and legal teams experienced with OPT and H-1B visa sponsorship. They're far more likely to have an existing sponsorship process than smaller regional carriers.
Apply before your OPT start date when possible
Hiring timelines for team lead roles run six to ten weeks. Starting your search before OPT begins gives you room to negotiate a start date and avoids the pressure of a ticking authorization clock during offer negotiations.
Frame your degree as a specialty occupation match
Claims team lead roles increasingly require degrees in finance, business, or risk management. Explicitly connecting your academic background to the role strengthens the specialty occupation argument employers need to make for H-1B sponsorship.
Ask about sponsorship after demonstrating value, not in the first interview
Raising sponsorship in a first interview shifts focus away from your qualifications. Wait until there's mutual interest, then address it directly and professionally. Employers respond better when they've already decided they want to hire you.
Quantify your claims handling experience on your resume
Hiring managers in claims operations respond to numbers. Include metrics like case volumes managed, resolution rates, or team sizes supervised. Concrete figures make your leadership experience legible and differentiate you from other candidates.
Use STEM OPT extension if your degree qualifies
If your degree is in a STEM-designated field such as data analytics or actuarial science, you may qualify for a 24-month STEM OPT extension. This gives employers a longer runway before committing to H-1B sponsorship, which reduces hiring friction significantly.
Claims Team Lead OPT: Frequently Asked Questions
Can F-1 OPT students work as a Claims Team Lead in the United States?
Yes. F-1 students on post-completion OPT are authorized to work full-time in roles directly related to their field of study. Claims Team Lead positions typically fall under business administration, finance, or risk management, all of which are common OPT-eligible degree fields. You'll need a job offer before your OPT start date to remain in valid status.
Do Claims Team Lead employers commonly sponsor H-1B visas?
Sponsorship rates vary by employer type. Large national insurers, managed care organizations, and Fortune 500 companies with self-insured benefits divisions sponsor H-1B petitions with reasonable frequency. Regional carriers and smaller TPAs are less consistent. Searching Migrate Mate lets you filter specifically for employers that have sponsored OPT and visa holders in claims and operations roles.
Does a Claims Team Lead role qualify as a specialty occupation for H-1B purposes?
It can, but it depends on how the role is structured. USCIS requires that a bachelor's degree in a specific field be a normal minimum for the position. Claims team lead roles tied to insurance law, actuarial analysis, or healthcare compliance have a stronger specialty occupation argument than generalist supervisory roles. Your employer's immigration attorney will assess this based on the actual job duties.
What happens to my OPT authorization if I'm promoted or change employers?
A promotion within the same employer doesn't affect your OPT authorization as long as the role remains within your authorized field of study. Changing employers requires reporting the new job to your DSO within ten days and updating your SEVIS record. Any gap in employment beyond 90 cumulative days on standard OPT can jeopardize your status.
Is a Claims Team Lead role considered a managerial position that could support an L-1 or EB-1C petition later?
Potentially. If you supervise a team of professional claims staff, make personnel decisions, and operate with significant managerial discretion, the role may build toward an L-1A or EB-1C pathway over time. This typically requires at least one year of overseas employment with the same multinational employer. An immigration attorney can assess whether your specific duties meet the managerial or executive definition under USCIS guidelines.