OPT Field Property Claims Jobs
Field Property Claims roles involve on-site damage assessments, policyholder interviews, and settlement negotiations, making them well-suited for OPT students with degrees in business, finance, risk management, or a related field. Most positions require a valid driver's license and extensive travel within an assigned territory. STEM OPT extension eligibility depends on your specific degree classification.
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Overview: Position Summary:
If you’re passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you!
Upon completion of the training program, ideal candidates will transition into a property claims Specialist adjusting position, performing virtual inspections, and/or collaborating with vendors, to estimate losses damaged by fire, water, weather, or other unexpected events.
The Property Claims Specialist will apply knowledge of current Company policies, applicable regulatory standards, and procedures to investigate, evaluate and settle property claims involving loss or damage to personal property, potentially including related structural damages, in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers.
Geo-Salary Information:
An in-person interview may be required during the hiring process
State specific pay scales for this role are as follows:
- $44,466 to $77,881 (NJ, NY, WA, HI, AK, MD, CT, RI, MA)
- $40,424 to $70,801 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)
- $36,381 to $63,721 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)
In CA: Typical hiring range is $55,056.15 to $XX
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.
Responsibilities: Essential Job Functions:
- Investigate and resolve Homeowners claims of minor to moderate complexity in a timely and efficient manner.
- Investigates Homeowner personal property losses by obtaining relevant loss information from insureds, vendors, witnesses, and other interested parties, through the use of statements, policy reports, etc.
- Ability to use imagery and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting.
- Compare facts gathered during the investigation against the policy to determine coverage of claim; extend or deny coverage as appropriate.
- Establishes reserve amounts within prescribed settlement authority limit and negotiates settlement of claims; recommends claims which exceed personal authority limit to supervisor for approval.
- Responsible for effectively and timely communicating with insureds and/or their representatives to resolve issues and ensure customer satisfaction. This includes timely response to phone calls, emails, texts, written communication, and adherence to Department of Insurance requirements.
- Prioritizes own responsibilities and effectively manages claims workload to regularly monitor progress and expenses to properly resolve inventory to conclusion.
- At times may direct, monitor, and review files handled by independent adjusters to conclusion.
- Other functions may be assigned.
Qualifications: Education:
Preferred:
- Bachelor’s degree preferred or equivalent combination of education and experience.
- Ability to obtain state specific property claims licensing, as required.
- Must successfully participate and complete formal property claims training program that may take place in person, virtually, or a combination of both.
Experience:
Minimum:
- Experience in a related field: property claims experience, customer service environment, retail.
- Are known for clear and professional communication, both written and verbal.
Preferred:
- Have prior experience using estimating software like Xactimate.
- Are bilingual and/or have prior military experience is a plus.
- 1-3 years equivalent industry experience is preferred.
Skills & Abilities:
Minimum:
As a Property Claims Specialist I, you will:
- Possess the ability to work independently with limited or no supervision over daily activities required to successfully investigate, evaluate, write damage estimates, negotiate, and resolve structural damage or personal property claims.
- Have a passion for outstanding customer service.
- Make quality decisions based upon a mixture of analysis, wisdom, experience, and judgment, including the ability to negotiate.
- Be comfortable with and adaptable to new technology and business tools.
- Be able to seamlessly transition between various methods of inspection, including video, or photo, to write a damage estimate.
- Possess strong organizational, time management, and prioritization skills to handle varying workloads due to seasonal volume changes and catastrophes.
- Be able and willing to work flexible work shifts and may be asked to work overtime, as needs arise.
About the Company:
Why choose a career at Mercury?
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.
Perks and Benefits:
We offer many great benefits, including:
- Competitive compensation
- Flexibility to work from anywhere in the United States for most positions
- Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
- Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
- Medical, dental, vision, life, and pet insurance
- 401 (k) retirement savings plan with company match
- Engaging work environment
- Promotional opportunities
- Education assistance
- Professional and personal development opportunities
- Company recognition program
- Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more
Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.
Pay Range: USD $44,466.00 - USD $77,881.00 /Yr.
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Get Access To All JobsTips for Finding OPT Sponsorship in Field Property Claims
Confirm your degree supports the role
Field property claims positions typically qualify under business or finance degree categories. Verify your DSO agrees your job duties align with your degree field before accepting an offer, as this determines your OPT eligibility and any STEM extension potential.
Prioritize large regional and national insurers
Large carriers like national property and casualty insurers have established HR processes for OPT students and are more likely to support future H-1B visa sponsorship. Smaller independent adjusting firms often lack immigration infrastructure and may not sponsor beyond your OPT period.
Address the travel requirement upfront
Field claims roles require frequent driving across assigned territories. Confirm with your employer and DSO that extensive domestic travel within the U.S. doesn't affect your OPT status. International travel during OPT requires a valid visa stamp and advance parole considerations.
Track your employment authorization dates carefully
Your OPT EAD card has a fixed end date. Field claims training programs can run several months, so start your job search early enough to begin work well within your authorized period and leave time for any STEM extension application if eligible.
Ask about adjuster licensing support
Most states require a property and casualty adjuster license. Ask prospective employers whether they sponsor or reimburse licensing exam fees and study materials. Employer-supported licensing signals a longer-term investment in you, which often correlates with H-1B sponsorship willingness.
Document the connection between your duties and your degree
USCIS requires OPT work to be directly related to your degree. Keep written records of how your field claims duties, such as financial analysis of losses or risk evaluation, connect to your coursework in case your DSO or USCIS requests documentation.
Field Property Claims OPT: Frequently Asked Questions
Does a field property claims job qualify for OPT work authorization?
Yes, if your degree is in a related field such as business administration, finance, risk management, or insurance. The job duties must be directly tied to your degree program. A field claims role involving loss analysis, financial assessment, and risk evaluation typically satisfies this requirement, but confirm the connection with your DSO before accepting an offer.
Can I work as a field property claims adjuster on STEM OPT extension?
This depends on your specific degree classification. Finance and risk management degrees may qualify as STEM under certain CIP codes, but general business administration degrees typically do not. Check your degree's CIP code against the DHS STEM Designated Degree Program List and confirm with your DSO well before your standard OPT period ends.
Do field property claims employers typically sponsor H-1B visas?
Sponsorship varies significantly by employer size and type. Large national insurers and publicly traded carriers have established immigration programs and a track record of H-1B sponsorship for claims professionals. Smaller regional firms and independent adjusting companies rarely sponsor. You can browse field property claims roles from employers open to OPT students on Migrate Mate.
Does the travel requirement in field claims roles create any OPT complications?
Domestic travel within the U.S. does not affect your OPT status. However, if you travel internationally during your OPT period, you'll need a valid visa stamp in your passport and a valid EAD card to reenter. Plan international travel carefully and carry your offer letter and EAD when crossing borders.
How does the state adjuster licensing requirement interact with OPT work authorization?
You can sit for property and casualty adjuster licensing exams on OPT, and most employers will sponsor or reimburse exam fees as part of onboarding. Licensing is a state-level requirement separate from your federal work authorization. Some states issue temporary licenses while your full application is processed, which lets you begin fieldwork without delay.