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Products

In the Products business unit at TÜV Rheinland, we are looking for talents who want to stand with us at the forefront of safety, quality, and innovation. Our goal is to make products safe and compliant with standards in international markets – from consumer goods to highly complex medical devices. In doing so, we support companies in complying with national and international standards.

Our focus is on the challenges of digitalization, sustainability, and global trade requirements. Whether smart technologies, sustainable materials, or the safety of connected products – we actively shape the future of product safety.

Our Core Areas:

• Softlines: Testing, inspection, and certification services for textiles, clothing, footwear, leather goods, and other consumer products.

• Hardlines: Safety and quality testing for household goods, toys, furniture, sports equipment, tools, and DIY products.

• Electrical: Testing and certification of electrical and electronic products, from household appliances to industrial control systems.

• Solar & Commercial: Quality assurance and certification of photovoltaic modules, inverters, and commercial technical installations.

• Medical: Comprehensive testing and certification for medical devices, from diagnostic equipment to implants, including regulatory consulting.

Join a Strong Team!

At TÜV Rheinland, you can contribute and expand your expertise in an international environment. We offer a dynamic work environment that fosters innovation, embracing diversity and continuous learning. Together, we shape a future where safety and quality go hand in hand.

Compensation Data

The salary range for this position is $50,000-$60,000 and reflects factors such as years of experience, relevant expertise, and overall qualifications.

Job Summary

Joining TÜV Rheinland means working for one of the world’s leading testing, inspection, and certification service providers with more than 25,000 employees globally. Our employees are our most important asset. That is why we invest in their development and offer competitive pay, multiple health insurance plan options, and a 401(k) with up to 6% company match. At the same time we live an international, team-oriented culture characterized by respect, collegiality and openness. This enables our employees to develop their potential, apply new knowledge and methods directly – and plan a long-term career with real opportunities for advancement.

Job Description

Summary

The Inside Sales Representative, as an integral part of TUV Rheinland’s sales team, will partner with Sales Executives and Account Managers to drive new business through cold calling and follow-up activities in support of their assigned business line and territories. The Inside Sales Representative role requires a motivated self-starter capable delivering results against sales goals and quota targets. He/she will be an active listener, ethical, driven, innovative, entrepreneurial, responsive and coachable. This position will be hybrid out of Bentonville, AR.

Principal Duties and Responsibilities:

• Drive the acquisition of new clients within the target market/specified industry. Efficiently and effectively qualify and process assigned leads into sales opportunities.
• Leverage knowledge of TUV Rheinland’s services and market position to communicate with prospective clients.
• Initiate telephone and email contact with prospective clients using outbound lead generation techniques.
• Prospect leads and generate new contacts.
• Oversee pipeline of sales leads and new account opportunities.
• Produce sales of additional services to existing customers. Increase awareness of TUV services.
• Maintain log of contacts and sales activities.
• Work with Sales Team to develop and improve scripting and delivery.
• Maintain knowledge of TUV services to communicate with prospective clients.
• Provide administrative sales support and work on special projects.

Experience & Further Qualifications

• 2 years of sales experience preferred but not required.
• Computer literacy required including Microsoft Office applications.
• Exceptional verbal and written communication skills.
• Exceptional customer service skills.
• Ability to adapt, contribute and succeed in a fast-paced, rapidly changing, services sales environment.
• Demonstrate TIC Industry fluency in order to answer questions regarding our services and effectively map services/offerings to prospect/customers’ pain points/needs.
• Professional selling strategies and processes, consultative selling strategies.
• Strong time management and organizational discipline.
• Effective problem-solver, able to recognize and redirect approach as needed to achieve desired outcomes. Sense of resolve.
• Experience making cold calls and delivering sales scripts to potential customers.
• Ability to translate and convert articulated and latent customer needs to sales.
• Knowledge and/or experience with CRM database tools and MS Office Suite preferred.
• Exceptional interpersonal and listening skills; ability to develop trust and professional relationships with prospects, customers and team members.

TUV Rheinland North America EEO Statement

As a global business, TUV Rheinland North America relies on diversity of culture and thought to deliver on our goal of Creative People, Practical solutions serving our client needs, and ensures nondiscrimination in all programs and activities in accordance with Title VI and VII of the Civil rights Act of 1964. We continuously seek talented, qualified employees in our world-wide operations regardless of race, color, sex/gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law. TUV Rheinland North America is proud to be an Equal Employment Opportunity/ Affirmative Action Employer/ Federal Contractor desiring priority referrals of all protected veterans for job openings.

Benefits

• Positive working atmosphere: Isn't it tempting to work for an established, significant company with a rich heritage? Here's the even better news: we also want the work to be fun!
• Employee events: Building. Memories. Together. Various events for employees await you!
• Employee discounts: Exclusive employee offers at attractive conditions are just one of the great benefits we offer you. Please enquire about the details in a personal meeting.
• Bonus programmes: We believe in rewarding performance by recognising success. Let's talk about the details of our bonus programmes in a personal meeting.
• Experienced and international teams: We welcome new talent, but are also proud of our many long-standing colleagues. Let your personal experience come together with our multicultural TÜV Rheinland experience to achieve something together!
• Insurance packages and health care: We are proud to save lives with our work. The physical and mental well-being of our employees is just as important to us! We would be happy to inform you about our insurance and health packages in a personal meeting.
• Employee training and development: We live ‘Just right’ as the core of our corporate DNA. Constantly growing together and learning from each other is therefore a matter of course for us!

Diversity & Inclusion

Equal opportunities are particularly important to us at TÜV Rheinland. We are committed to breaking down barriers and creating an inclusive working environment characterised by respect, diversity and genuine participation. We therefore particularly welcome applications from people with severe disabilities.