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About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The Manager of Safety and Training leads comprehensive safety, security, and training programs across warehouse and ramp operations.

Your primary responsibility is ensuring all operations meet or exceed corporate policies, air carrier requirements, customer expectations, and regulatory mandates while maintaining optimal efficiency and security standards.

Responsibilities

• Champion a culture of safety excellence through innovative training and engagement initiatives.
• Ensure safety protocols are consistently followed across warehouse and ramp operations, aligning with corporate, airline, customer, and regulatory requirements (FAA, TSA, OSHA).
• Lead investigations for safety incidents to identify root causes and implement corrective measures to prevent future occurrences.
• Provide guidance and training to station managers and supervisors on best practices in safety, behavior-based safety, and incident prevention.
• Oversight of the training schedule to ensure new hire training aligns with operational requirements and recurrent training is completed on time.
• Manage training resources to allocate and optimize training facilities and instructional personnel.
• Key contact for all on-duty injury follow-ups, maintain clear communication and support affected employees. Monitor injured employees’ recovery progress and coordinate necessary medical updates. Manage workplace accommodation, return to work, and injury follow-up processes dedicated to employee well-being.
• Conduct routine physical security audits and investigate policy breaches, security incidents, and loss events. Lead confidential investigations and deliver timely reports on theft, fraud, workplace violence, and critical incidents.
• Hold structured monthly safety meetings to maintain a strong safety culture, meet regulatory requirements, and identify hazards before they cause incidents.
• Drive strategic projects aimed at injury prevention and risk reduction across the organization.
• Influence behavior and foster a safety-first mindset at all levels of the division.

Minimum Requirements

• Bachelor’s Degree or equivalent work experience
• Supports 24/7 operations, may need to respond to safety and security events outside of regular business hours.
• 5 years of experience in operations in aviation and warehouse
• 5 years of ramp safety experience
• 5 years of experience in law enforcement, loss prevention, or other related field
• 3 years of experience in disability management, worker’s compensation, or related field
• Knowledge of OSHA regulations, ADA, and best practices in injury management and ergonomics
• Demonstrated ability to manage sensitive information
• Strategic thinker with a proactive, hands-on approach
• Data-driven mindset with experience using safety management systems (SMS).
• Crisis management and emergency response planning expertise.

Preferred Skills

Physical Requirements/Working Conditions

The primary activity in this position will be working at a computer either standing or sitting 60% of the time.

Perks & Benefits

• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.