Technology Jobs in North Carolina with H-1B1 Sponsorship
North Carolina's technology sector spans Research Triangle Park, Charlotte, and Raleigh-Durham, where employers like IBM, Cisco, Red Hat, and LendingTree actively hire international talent. H-1B1 visa sponsorship in North Carolina tech is concentrated in software development, data engineering, and IT infrastructure, with the Triangle region ranking among the most active sponsorship markets in the Southeast.
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Get Access To All JobsINTRODUCTION
Join Capgemini as a Financial Services Digital Customer Experience Strategy Leader, where you will spearhead the transformation of the customer experience for leading financial institutions. You will be responsible for devising and executing innovative digital strategies that enhance customer engagement and satisfaction across multiple channels. Collaborating with cross-functional teams, you will leverage cutting-edge technologies and industry insights to deliver seamless, personalized customer journeys that drive business growth and loyalty.
This role leads North America Financial Services’ Digital Customer Experience (DCX) technology strategy and major transformation deals. The leader owns large pursuit strategy end-to-end—shaping solutions, developing value narratives, estimating, differentiating competitively, and guiding cross-functional teams—while engaging C-suite stakeholders to deliver outcomes in growth, experience, and efficiency. Responsibilities include defining CX vision and maturity, designing journey transformations and operating models, and translating pain points into multi-year roadmaps. The role also sets enterprise CX technology strategy across CRM, marketing automation, case management, personalization, journey orchestration, and intelligent operations, ensuring scalable architectures and ROI. Finally, it drives thought leadership and partner ecosystem initiatives with key platforms and fintech/AI partners.
KEY RESPONSIBILITIES:
-
Lead All Large Digital Customer Experience Deals
-
Serve as the executive deal lead for all large and strategic CX transformation pursuits across North America.
- Own deal strategy, encompassing shaping, solutioning, storytelling, value articulation, estimation, and competitive differentiation.
- Lead cross-functional pursuit teams (strategy, architecture, delivery, pricing, industry, partner ecosystem) to craft compelling proposals.
- Engage directly with C-suite stakeholders to define outcomes tied to revenue growth, customer experience improvement, and operational efficiency.
-
Act as the primary executive representative and brand ambassador for all major DCX transformations.
-
Customer Experience Strategy and Consulting
-
Lead CX visioning, maturity assessments, journey transformation strategies, and future state operating model design.
- Advise financial services leaders on unifying sales, service, marketing, and operations with modern digital, cloud, data, and AI platforms.
-
Translate customer pain points into multi-year, multi-platform transformation roadmaps.
-
Enterprise CX Technology Strategy
-
Define and articulate the overarching technology strategy for digital CX initiatives within the financial services industry, aligning with business objectives and customer-centric goals.
- Develop enterprise technology solution strategies for CRM, marketing automation, case management, personalization, journey orchestration, and intelligent operations.
- Work closely with solution architects to ensure that technology solutions across various stacks are cohesive, scalable, and effectively address customer needs and business requirements.
-
Guide clients on platform selection, modernization, integration, and maximizing ROI.
-
Customer-centric program planning
-
Focus intensely on customer goals, developing comprehensive program plans that drive measurable outcomes and enhance the overall customer experience.
-
Build program plans, value frameworks, governance structures, and executive reporting models for large-scale CX transformations.
-
Market and Thought Leadership
-
Create compelling thought leadership on the future of CX, AI-driven servicing, personalized banking, and connected customer journeys.
- Present at industry forums and executive briefings, shaping brand perception in the market.
-
Develop frameworks, accelerators, and methodologies that differentiate our CX practice.
-
Partner Ecosystem Leadership
-
Leverage strategic relationships with Salesforce, Microsoft, Adobe, Pega, and key fintech/AI partners.
- Shape co-innovation initiatives and joint go-to-market (GTM) strategies.
- Stay ahead of platform roadmaps, competitive dynamics, and new capabilities.
REQUIREMENTS
Required Qualifications:
Education
- Bachelor’s degree (required): Computer Science, Information Systems, Engineering, Business, Finance, Marketing, or a related field.
- Master’s degree (strongly preferred): MBA (strategy/finance/marketing), MS in Information Systems / Computer Science / Data & Analytics, or similar.
- Executive education (nice to have): Customer Experience leadership, digital transformation, or financial services leadership programs.
- Strong plus though not required: platform certifications aligned to the ecosystems referenced in the role, e.g., Salesforce, Microsoft Dynamics 365, Adobe Experience Cloud, and Pega (architecture/solution consultant tracks).
Experience
- 20+ years leading digital transformation programs in CX, CRM, customer service, marketing, or customer operations.
- Proven track record leading large, multi-million-dollar technology-enabled CX deals from qualification through close.
- Deep familiarity with enterprise CX stacks including Salesforce, Microsoft Dynamics 365, Adobe Experience Cloud, and Pega.
- Extensive financial services industry expertise (banking, wealth management, insurance, payments, cards, capital markets).
Strategic Leadership Skills
- Executive-level presence and consultative influence.
- Ability to build and defend multi-year CX transformation strategies and business cases.
- Skill in leading cross-functional teams across strategy, technology, delivery, and partner organizations.
Technical and Domain Skills
- Strong understanding of:
- CRM and sales transformation
- Contact center modernization
- Marketing automation
- Customer data platforms (CDPs), analytics, and AI
- Workflow automation and customer operations
- Knowledge of regulatory and customer lifecycle complexities specific to financial services.
PREFERRED QUALIFICATIONS:
- Experience in top-tier consulting or system integration firms.
- Strong understanding of AI/ML, Generative AI (GenAI), and automation applied to customer experience.
BENEFITS
This position comes with competitive compensation and benefits package:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Home Office model
- Career development and training opportunities
- Flexible work arrangements (remote and/or office-based)
- Dynamic and inclusive work culture within a globally known group
- Private Health Insurance
- Retirement Benefits
- Paid Time Off
- Training & Development
- Note: Benefits differ based on employee level
ABOUT CAPGEMINI
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2024.
INTRODUCTION
Join Capgemini as a Financial Services Digital Customer Experience Strategy Leader, where you will spearhead the transformation of the customer experience for leading financial institutions. You will be responsible for devising and executing innovative digital strategies that enhance customer engagement and satisfaction across multiple channels. Collaborating with cross-functional teams, you will leverage cutting-edge technologies and industry insights to deliver seamless, personalized customer journeys that drive business growth and loyalty.
This role leads North America Financial Services’ Digital Customer Experience (DCX) technology strategy and major transformation deals. The leader owns large pursuit strategy end-to-end—shaping solutions, developing value narratives, estimating, differentiating competitively, and guiding cross-functional teams—while engaging C-suite stakeholders to deliver outcomes in growth, experience, and efficiency. Responsibilities include defining CX vision and maturity, designing journey transformations and operating models, and translating pain points into multi-year roadmaps. The role also sets enterprise CX technology strategy across CRM, marketing automation, case management, personalization, journey orchestration, and intelligent operations, ensuring scalable architectures and ROI. Finally, it drives thought leadership and partner ecosystem initiatives with key platforms and fintech/AI partners.
KEY RESPONSIBILITIES:
-
Lead All Large Digital Customer Experience Deals
-
Serve as the executive deal lead for all large and strategic CX transformation pursuits across North America.
- Own deal strategy, encompassing shaping, solutioning, storytelling, value articulation, estimation, and competitive differentiation.
- Lead cross-functional pursuit teams (strategy, architecture, delivery, pricing, industry, partner ecosystem) to craft compelling proposals.
- Engage directly with C-suite stakeholders to define outcomes tied to revenue growth, customer experience improvement, and operational efficiency.
-
Act as the primary executive representative and brand ambassador for all major DCX transformations.
-
Customer Experience Strategy and Consulting
-
Lead CX visioning, maturity assessments, journey transformation strategies, and future state operating model design.
- Advise financial services leaders on unifying sales, service, marketing, and operations with modern digital, cloud, data, and AI platforms.
-
Translate customer pain points into multi-year, multi-platform transformation roadmaps.
-
Enterprise CX Technology Strategy
-
Define and articulate the overarching technology strategy for digital CX initiatives within the financial services industry, aligning with business objectives and customer-centric goals.
- Develop enterprise technology solution strategies for CRM, marketing automation, case management, personalization, journey orchestration, and intelligent operations.
- Work closely with solution architects to ensure that technology solutions across various stacks are cohesive, scalable, and effectively address customer needs and business requirements.
-
Guide clients on platform selection, modernization, integration, and maximizing ROI.
-
Customer-centric program planning
-
Focus intensely on customer goals, developing comprehensive program plans that drive measurable outcomes and enhance the overall customer experience.
-
Build program plans, value frameworks, governance structures, and executive reporting models for large-scale CX transformations.
-
Market and Thought Leadership
-
Create compelling thought leadership on the future of CX, AI-driven servicing, personalized banking, and connected customer journeys.
- Present at industry forums and executive briefings, shaping brand perception in the market.
-
Develop frameworks, accelerators, and methodologies that differentiate our CX practice.
-
Partner Ecosystem Leadership
-
Leverage strategic relationships with Salesforce, Microsoft, Adobe, Pega, and key fintech/AI partners.
- Shape co-innovation initiatives and joint go-to-market (GTM) strategies.
- Stay ahead of platform roadmaps, competitive dynamics, and new capabilities.
REQUIREMENTS
Required Qualifications:
Education
- Bachelor’s degree (required): Computer Science, Information Systems, Engineering, Business, Finance, Marketing, or a related field.
- Master’s degree (strongly preferred): MBA (strategy/finance/marketing), MS in Information Systems / Computer Science / Data & Analytics, or similar.
- Executive education (nice to have): Customer Experience leadership, digital transformation, or financial services leadership programs.
- Strong plus though not required: platform certifications aligned to the ecosystems referenced in the role, e.g., Salesforce, Microsoft Dynamics 365, Adobe Experience Cloud, and Pega (architecture/solution consultant tracks).
Experience
- 20+ years leading digital transformation programs in CX, CRM, customer service, marketing, or customer operations.
- Proven track record leading large, multi-million-dollar technology-enabled CX deals from qualification through close.
- Deep familiarity with enterprise CX stacks including Salesforce, Microsoft Dynamics 365, Adobe Experience Cloud, and Pega.
- Extensive financial services industry expertise (banking, wealth management, insurance, payments, cards, capital markets).
Strategic Leadership Skills
- Executive-level presence and consultative influence.
- Ability to build and defend multi-year CX transformation strategies and business cases.
- Skill in leading cross-functional teams across strategy, technology, delivery, and partner organizations.
Technical and Domain Skills
- Strong understanding of:
- CRM and sales transformation
- Contact center modernization
- Marketing automation
- Customer data platforms (CDPs), analytics, and AI
- Workflow automation and customer operations
- Knowledge of regulatory and customer lifecycle complexities specific to financial services.
PREFERRED QUALIFICATIONS:
- Experience in top-tier consulting or system integration firms.
- Strong understanding of AI/ML, Generative AI (GenAI), and automation applied to customer experience.
BENEFITS
This position comes with competitive compensation and benefits package:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Home Office model
- Career development and training opportunities
- Flexible work arrangements (remote and/or office-based)
- Dynamic and inclusive work culture within a globally known group
- Private Health Insurance
- Retirement Benefits
- Paid Time Off
- Training & Development
- Note: Benefits differ based on employee level
ABOUT CAPGEMINI
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2024.
Job Roles in Technology in North Carolina
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Get Access To All JobsFrequently Asked Questions
Which technology companies sponsor H-1B1 visas in North Carolina?
North Carolina's technology sector includes several active H-1B1 sponsors. IBM has a significant presence in Research Triangle Park, and Red Hat (now part of IBM) is headquartered in Raleigh. Cisco, Lenovo's North American headquarters, MetLife's technology division in Cary, and SAS Institute are also established employers in the region. Sponsorship availability varies by role, team, and hiring cycle, so confirming directly with each employer is important.
Which cities in North Carolina have the most technology H-1B1 sponsorship jobs?
The Research Triangle area, covering Raleigh, Durham, and Chapel Hill, concentrates the largest share of technology H-1B1 sponsorship activity in North Carolina, driven by proximity to NC State, Duke, and UNC. Charlotte is the second major hub, particularly for fintech and enterprise software roles. Cary and Morrisville, both within the Triangle, also host large corporate technology campuses with international hiring.
How do I find technology H-1B1 sponsorship jobs in North Carolina?
Migrate Mate is built specifically for this search. You can filter by visa type, including H-1B1, and by industry to see technology roles in North Carolina where employers have indicated sponsorship willingness. Because H-1B1 is a Chile and Singapore national-specific visa, general job boards rarely flag it accurately. Migrate Mate's sponsorship-focused filters help you avoid roles where H-1B1 is not supported.
What types of technology roles typically qualify for H-1B1 sponsorship in North Carolina?
H-1B1 sponsorship in North Carolina tech is most common for roles meeting the specialty occupation standard, meaning a position requiring at least a bachelor's degree in a specific technical field. Software engineers, data scientists, cloud architects, cybersecurity analysts, and systems engineers commonly meet this threshold. General IT support or project coordinator roles with broad degree requirements are less likely to qualify, as the degree-to-role connection must be direct and specific.
Are there state-specific or industry-specific considerations for H-1B1 sponsorship in North Carolina's technology sector?
North Carolina does not impose additional state-level visa requirements beyond federal H-1B1 rules. However, the state's heavy concentration of defense contractors and federal research institutions near the Triangle means some technology roles may require U.S. citizenship or security clearances, making them ineligible for H-1B1 candidates. Verifying clearance requirements before applying saves significant time. University-affiliated research roles in the NC university system can also be cap-exempt H-1B1 sponsors.
What is the prevailing wage for H-1B1 technology jobs in North Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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