INTRODUCTION

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

ABOUT THE ROLE

The Channel Marketing Intern will support the execution and operational efficiency of Nextiva’s Channel Marketing organization, working across both Channel Marketing Programs and Field Marketing initiatives.

This role provides hands-on exposure to partner marketing, campaign operations, event execution, and AI-enabled marketing workflows within a high-growth B2B technology environment. The intern will assist with asset management, campaign reporting, procurement coordination, and partner marketing activities that support pipeline generation and partner engagement.

The intern will work closely with the Field Marketing Manager and Director of Channel Marketing Programs, gaining visibility into how scalable partner programs, field marketing initiatives, AI-driven insights and automation work together to drive partner growth and revenue.

This is an excellent opportunity for someone interested in B2B marketing, partner ecosystems, marketing operations, and the practical application of AI in modern marketing organizations.

Core Responsibilities:

Campaign & Program Support

• Assist with operational support for Channel Marketing programs and campaigns
• Help track campaign performance and compile reporting on partner marketing initiatives
• Support data collection for pipeline reporting, campaign adoption, and program engagement metrics
• Assist with campaign documentation, program tracking, and internal reporting needs
• Leverage AI tools (e.g., ChatGPT, Copilot, Claude) to support campaign content development, summaries, and workflow efficiency

Asset & Content Management

• Maintain and organize the centralized Channel Marketing asset inventory
• Ensure partner-facing marketing assets are properly stored, labeled, and accessible
• Assist in updating and managing campaign kits, partner resources, and enablement materials
• Support coordination between Channel Marketing, Design, and Content teams when updating assets
• Assist in generating and refining marketing content (emails, event communications, presentations) using AI tools while maintaining brand consistency

Event & Field Marketing Support

• Provide support for partner-facing events including webinars, conferences, roadshows, and field marketing programs
• Assist with logistics coordination including registration tracking, materials preparation, and vendor coordination
• Support pre-event preparation and post-event reporting
• Help maintain event documentation and asset tracking
• Support creation of AI-assisted event communications (e.g., registration pages, “know before you go” emails, recap summaries)

Procurement & Operational Support

• Assist with marketing procurement tasks including vendor coordination and purchase requisition support
• Help track marketing expenses, invoices, and program budgets where applicable
• Support internal administrative tasks related to campaign and event execution

Data, Reporting & AI-Driven Insights

• Assist in analyzing marketing and partner performance data using tools such as Salesforce and Power BI
• Support reporting on campaign effectiveness, partner engagement, and pipeline contribution
• Leverage AI tools to help identify trends, summarize insights, and support predictive analysis
• Assist in building simple reporting summaries and presentations using AI-generated outputs

Cross-Team Collaboration

• Work closely with the Channel Marketing team to support ongoing initiatives across programs and field marketing
• Assist with project coordination and task tracking to help ensure marketing initiatives remain organized and on schedule
• Collaborate with internal teams including Marketing Operations, Design, Events, and Finance as needed
• Utilize AI tools to summarize meetings, capture action items, and improve team alignment and follow-through

QUALIFICATIONS

• Currently pursuing or recently completed a Bachelor’s degree in Marketing, Business, Communications, or a related field
• Strong organizational skills and attention to detail
• Interest in B2B marketing, partner ecosystems, or SaaS technology
• Comfort working with spreadsheets, reporting data, and marketing tools
• Strong communication and collaboration skills
• Ability to manage multiple tasks and prioritize in a fast-paced environment
• Proficiency with Microsoft Office or Google Workspace (Excel/Sheets, PowerPoint/Slides)
• Experience with project management or marketing tools (Asana, Salesforce, marketing platforms) is a plus
• Interest in or exposure to AI tools (e.g., ChatGPT, Copilot, Claude) and their application in marketing workflows is a strong plus
• Analytical mindset with curiosity around how data and AI can improve marketing performance and decision-making

What You’ll Gain:

• Exposure to Channel Marketing strategy and execution in a SaaS environment
• Hands-on experience supporting partner marketing campaigns, events, and programs
• Opportunity to work cross-functionally with marketing, sales, and operations teams
• Practical experience in marketing operations, reporting, and event execution
• Mentorship from experienced marketing leaders
• Hands-on experience using AI tools to improve marketing efficiency, content creation, and reporting
• Exposure to how AI is transforming partner marketing through personalization, automation, and data-driven insights
• Insight into emerging AI use cases such as partner profiling, scalable campaign personalization, and automated performance storytelling

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

• Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
• Insurance 💼 - Life, disability, and supplemental indemnity plans
• Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
• Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
• Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives
• Growth 🌱 - Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.

LI-MP1 #LI-Onsite

Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.