Customer Success Specialist Jobs at Google with Visa Sponsorship
Customer Success Specialist roles at Google sit at the intersection of technical problem-solving and enterprise relationship management. Google sponsors work visas for this function across multiple categories, making it a realistic target for international candidates with the right mix of SaaS experience and client-facing credentials.
See All Customer Success Specialist at Google JobsOverview
Showing 5 of 16+ Customer Success Specialist Jobs at Google jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 16+ Customer Success Specialist Jobs at Google
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Specialist Jobs at Google.
Get Access To All JobsINTRODUCTION
This posting is for a new vacancy.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Cambridge, MA, USA; Chicago, IL, USA; New York, NY, USA; Reston, VA, USA; Toronto, ON, Canada.
MINIMUM QUALIFICATIONS:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in renewals, account management, sales, or a customer-facing role in the enterprise software or cloud space.
- Experience selling Software as a Service (SaaS), productivity, or collaboration technology solutions to clients.
PREFERRED QUALIFICATIONS:
- Experience securing and growing customer bases, carrying and exceeding strategic business goals in a sales role.
- Experience prioritizing, planning, and organizing solution-based sales activity within complex sales cycles.
- Experience building and maintaining long-term executive relationships, ensuring customer success, adoption and expansion.
- Experience working cross-functionally, including account teams, technical leads, procurement, and legal, to inventory software estate, build business cases for transformation and implementation plans, and close large, complex deals.
- Knowledge of market trends, products, and solutions in Cloud and productivity and collaboration.
ABOUT THE JOB
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Google Workspace Sales Specialist focused on renewals, you will help us grow our Workspace business by maintaining and growing relationships with our existing customer base. You will work with customers to deliver true business value, demonstrate product functionality, and provide a comprehensive overview of key business use cases. You will accelerate Google Workspace business growth by engaging with our clients, building internal/external alignment, and successfully manage opportunities in an overlay model to the Field Sales organization. You will also prospect, qualify, develop, and facilitate Google Workspace opportunities for growth through cloud driven business transformation. You will build a pipeline and work with account teams to create customer solutions and drive agreements. You will lead day-to-day relationships with external customer stakeholders, leading with empathy, while identifying innovative ways to multiply your impact and the impact of the team as a whole.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $99,000-$144,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
The Canada base salary range for this full-time position is CAD 122,000-125,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Please note that the compensation details listed in Canada role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Drive pipeline, manage renewal cycles, and expand the customer base, promoting Workspace productivity and collaboration solutions to new groups inside existing customer organizations while delivering or exceeding against quarterly business and growth goals.
- Increase engagement and experience for customers and prospects, building scalable and referenceable campaigns and testimonials alongside the program management team to maximize your territory.
- Maintain and grow relationships with customers, actively influencing long-term strategic direction and establishing yourself as a trusted advisor.
- Serve as the subject matter expert to the field organization and cross-functional teams, sharing best practices and improving product and market knowledge and skills.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
INTRODUCTION
This posting is for a new vacancy.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Cambridge, MA, USA; Chicago, IL, USA; New York, NY, USA; Reston, VA, USA; Toronto, ON, Canada.
MINIMUM QUALIFICATIONS:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in renewals, account management, sales, or a customer-facing role in the enterprise software or cloud space.
- Experience selling Software as a Service (SaaS), productivity, or collaboration technology solutions to clients.
PREFERRED QUALIFICATIONS:
- Experience securing and growing customer bases, carrying and exceeding strategic business goals in a sales role.
- Experience prioritizing, planning, and organizing solution-based sales activity within complex sales cycles.
- Experience building and maintaining long-term executive relationships, ensuring customer success, adoption and expansion.
- Experience working cross-functionally, including account teams, technical leads, procurement, and legal, to inventory software estate, build business cases for transformation and implementation plans, and close large, complex deals.
- Knowledge of market trends, products, and solutions in Cloud and productivity and collaboration.
ABOUT THE JOB
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Google Workspace Sales Specialist focused on renewals, you will help us grow our Workspace business by maintaining and growing relationships with our existing customer base. You will work with customers to deliver true business value, demonstrate product functionality, and provide a comprehensive overview of key business use cases. You will accelerate Google Workspace business growth by engaging with our clients, building internal/external alignment, and successfully manage opportunities in an overlay model to the Field Sales organization. You will also prospect, qualify, develop, and facilitate Google Workspace opportunities for growth through cloud driven business transformation. You will build a pipeline and work with account teams to create customer solutions and drive agreements. You will lead day-to-day relationships with external customer stakeholders, leading with empathy, while identifying innovative ways to multiply your impact and the impact of the team as a whole.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $99,000-$144,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
The Canada base salary range for this full-time position is CAD 122,000-125,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Please note that the compensation details listed in Canada role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Drive pipeline, manage renewal cycles, and expand the customer base, promoting Workspace productivity and collaboration solutions to new groups inside existing customer organizations while delivering or exceeding against quarterly business and growth goals.
- Increase engagement and experience for customers and prospects, building scalable and referenceable campaigns and testimonials alongside the program management team to maximize your territory.
- Maintain and grow relationships with customers, actively influencing long-term strategic direction and establishing yourself as a trusted advisor.
- Serve as the subject matter expert to the field organization and cross-functional teams, sharing best practices and improving product and market knowledge and skills.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
See all 16+ Customer Success Specialist at Google jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Specialist at Google roles.
Get Access To All JobsTips for Finding Customer Success Specialist Jobs at Google Jobs
Align your experience to Google's CSM tiers
Google structures Customer Success around product lines like Google Cloud and Workspace. Frame your resume around measurable retention, expansion, or onboarding outcomes specific to enterprise SaaS platforms, not general account management.
Target Google Cloud roles for stronger sponsorship alignment
Customer Success Specialist openings tied to Google Cloud products are more likely to involve enterprise contracts that justify specialty occupation classification under USCIS standards, which strengthens your H-1B petition if your degree is in a technical or business-adjacent field.
Request the LCA before accepting your offer
Before signing, ask Google's recruiting team to confirm the Labor Condition Application wage level for the posted role. DOL-certified LCAs are public record and tell you whether the prevailing wage aligns with your offer before you commit.
Use Migrate Mate to identify open Customer Success roles
Finding Google's sponsored Customer Success openings across locations and product lines is faster through Migrate Mate, which filters jobs by visa type so you can focus only on roles that match your specific sponsorship eligibility.
Prepare for a behavioral interview loop with metrics
Google's Customer Success interviews heavily weight structured behavioral responses. Prepare STAR-format examples with concrete data: churn rates reduced, NPS scores improved, or onboarding timelines shortened. Vague answers about relationship-building are routinely screened out.
Customer Success Specialist at Google jobs are hiring across the US. Find yours.
Find Customer Success Specialist at Google JobsFrequently Asked Questions
Does Google sponsor H-1B visas for Customer Success Specialists?
Yes. Google sponsors H-1B visas for Customer Success Specialist roles, particularly those tied to enterprise product lines like Google Cloud and Workspace. The role generally qualifies as a specialty occupation under USCIS standards when the position requires a bachelor's degree or higher in a specific field. H-1B sponsorship is subject to the annual lottery unless you're transferring an existing H-1B from another employer.
How do I apply for Customer Success Specialist jobs at Google?
Applications go through Google's official careers portal at careers.google.com. Search for Customer Success Specialist roles filtered by location and product area. You can also browse visa-sponsored openings directly on Migrate Mate, which surfaces Google's active listings filtered by sponsorship type. Tailor your application to the specific product line, since Google's CS teams are organized by product and the hiring bar differs by vertical.
Which visa types does Google commonly use for Customer Success Specialists?
Google sponsors H-1B, H-1B1, and E-3 visas for this role. H-1B is the most common path for nationals from countries outside Australia, Singapore, and Chile. Australian citizens qualify for the E-3, which has no lottery and a dedicated annual allocation. Singaporean and Chilean nationals may use the H-1B1, also lottery-exempt. Your nationality largely determines which category applies to you.
What qualifications does Google expect for Customer Success Specialist roles?
Google typically expects a bachelor's degree in business, computer science, communications, or a related field, combined with direct experience managing enterprise or mid-market SaaS accounts. Familiarity with Google Cloud products, CRM platforms like Salesforce, and data-driven account health metrics strengthens your candidacy. Roles at more senior levels often require demonstrated experience owning renewal cycles or cross-selling within existing accounts.
How do I understand the visa filing timeline once Google extends an offer?
For H-1B, Google typically files your petition during the April cap season for an October 1 start date, meaning there can be a gap of several months between your offer and your first day. E-3 and H-1B1 petitions can be filed at any time without waiting for a cap season, which gives those visa holders a faster path to starting. Confirm with Google's immigration team which filing window applies to your situation before setting a start date.
See which Customer Success Specialist at Google employers are hiring and sponsoring visas right now.
Search Customer Success Specialist at Google Jobs