Highmark Visa Sponsorship USA
Highmark is a major U.S. health insurance and managed care organization with a consistent track record of sponsoring international talent. Known for roles in technology, data, and healthcare operations, Highmark actively supports both H-1B and Green Card pathways, making it a meaningful option for skilled foreign nationals in the insurance sector.
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Get Access To All JobsJOB SUMMARY
This job is responsible for completing all Prior Authorization outbound call tasks and/or inbound triage case creations. In compliance with regulatory guidelines (e.g., NCQA, CMS), the incumbent informs the member and/or provider of the approval and/or denial of the requested authorization.
ESSENTIAL RESPONSIBILITIES
- Obtain call task from Utilization Management platform, perform verbal outbound call task requirement following a detailed script and desk level procedure, and appropriately log result within the platform.
- Obtain triage task from Utilization Management platform and follow a detailed desk level procedure to enter the required fields to set up the case build (data entry) and set the urgency of the case creation for the Intake Coordinator.
- Other duties as assigned or requested.
Experience
Required
- None
Preferred
- 1 year of Customer Service experience
- 1 year of Call Center experience
- 1 year of Healthcare experience
SKILLS
- Possess good written and oral telephonic communication skills
- Ability to navigate through multiple systems simultaneously
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and digital fax
- Ability to interact well with peers, supervisors, and customers
Education
Required
- High School Diploma
Preferred
- None
LICENSES or CERTIFICATIONS
Preferred
- None
Language (Other Than English)
None
Travel Requirement
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office- or Remote-based
Physical work site required
Constantly
Travel Required
0% - 25%
Audible Speech
Frequently
Hear
Frequently
Position self or move lower on ground, under tables/desk, etc.
Occasionally
Climb
Occasionally
Drive
Never
Reach
Occasionally
Sedentary Position
Constantly
Move
Occasionally
Repetitive Motion
Constantly
Use Hands/Fingers to Handle or Feel (beyond data entry)
Occasionally
Vision - Distinguish Color
Occasionally
Vision - Far, near, Depth Perception
Occasionally
Lifting up to 10 pounds
Constantly
Lifting up to 20 pounds
Occasionally
Lifting up to 50 pounds
Never
Lifting in excess of 50 pounds
Never
Disclaimer
The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement
This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum
$19.01
Pay Range Maximum
$24.19
Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
JOB SUMMARY
This job is responsible for completing all Prior Authorization outbound call tasks and/or inbound triage case creations. In compliance with regulatory guidelines (e.g., NCQA, CMS), the incumbent informs the member and/or provider of the approval and/or denial of the requested authorization.
ESSENTIAL RESPONSIBILITIES
- Obtain call task from Utilization Management platform, perform verbal outbound call task requirement following a detailed script and desk level procedure, and appropriately log result within the platform.
- Obtain triage task from Utilization Management platform and follow a detailed desk level procedure to enter the required fields to set up the case build (data entry) and set the urgency of the case creation for the Intake Coordinator.
- Other duties as assigned or requested.
Experience
Required
- None
Preferred
- 1 year of Customer Service experience
- 1 year of Call Center experience
- 1 year of Healthcare experience
SKILLS
- Possess good written and oral telephonic communication skills
- Ability to navigate through multiple systems simultaneously
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and digital fax
- Ability to interact well with peers, supervisors, and customers
Education
Required
- High School Diploma
Preferred
- None
LICENSES or CERTIFICATIONS
Preferred
- None
Language (Other Than English)
None
Travel Requirement
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office- or Remote-based
Physical work site required
Constantly
Travel Required
0% - 25%
Audible Speech
Frequently
Hear
Frequently
Position self or move lower on ground, under tables/desk, etc.
Occasionally
Climb
Occasionally
Drive
Never
Reach
Occasionally
Sedentary Position
Constantly
Move
Occasionally
Repetitive Motion
Constantly
Use Hands/Fingers to Handle or Feel (beyond data entry)
Occasionally
Vision - Distinguish Color
Occasionally
Vision - Far, near, Depth Perception
Occasionally
Lifting up to 10 pounds
Constantly
Lifting up to 20 pounds
Occasionally
Lifting up to 50 pounds
Never
Lifting in excess of 50 pounds
Never
Disclaimer
The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement
This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum
$19.01
Pay Range Maximum
$24.19
Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Job Roles at Highmark Companies
How to Get Visa Sponsorship in Highmark Visa Sponsorship USA
Target technology and data roles
Highmark's sponsorship activity concentrates heavily in technical functions, software engineering, data analytics, and IT operations. Focusing your search on these departments gives you the best chance of finding a role with a real sponsorship pathway at this company.
Prioritize Green Card-friendly opportunities
Highmark has a strong track record of supporting permanent residency, not just temporary work visas. If long-term U.S. residency is your goal, ask recruiters early whether the role comes with a Green Card sponsorship commitment alongside initial H-1B support.
Mention your OPT or CPT status upfront
Highmark sponsors F-1 OPT and CPT candidates, so if you're a current student or recent graduate, don't wait to disclose your authorization status. Flagging it early helps recruiters route you to hiring managers who have budget and approval for international candidates.
Canadian professionals should consider the TN pathway
Highmark sponsors TN visas, which is a faster and simpler route for Canadian nationals in qualifying occupations like computer systems analysts or accountants. If you hold Canadian citizenship and your role fits a TN category, this pathway avoids H-1B lottery risk entirely.
Filter for verified sponsors before applying
Not every job posting at a large insurer like Highmark clearly signals sponsorship eligibility. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, saving time you'd otherwise spend chasing roles that won't support international candidates.
Align your application to Highmark's healthcare mission
Highmark operates at the intersection of insurance, technology, and member health outcomes. Candidates who frame their skills around improving healthcare access, operational efficiency, or digital health solutions tend to resonate more strongly with Highmark's hiring priorities.
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Get Access To All JobsFrequently Asked Questions
Does Highmark sponsor H-1B visas?
Yes, Highmark sponsors H-1B visas, though it does so selectively rather than at high volume. Sponsorship tends to be concentrated in technical and technology-focused roles. If you're targeting Highmark on an H-1B, your strongest path is through departments like software engineering, data analytics, or IT, where the company has the clearest history of supporting international hires.
What visa types does Highmark sponsor?
Highmark sponsors a range of visa types including H-1B, Green Card (EB-2 and EB-3), F-1 OPT, F-1 CPT, and TN visas. This breadth makes Highmark a viable option for candidates at different stages, from students on OPT to experienced professionals pursuing permanent residency. Canadian nationals in qualifying roles may also have a TN pathway available.
Which departments or roles at Highmark are most likely to receive visa sponsorship?
Sponsorship at Highmark is most common in technology-oriented roles, software development, data engineering, systems analysis, and IT infrastructure. Healthcare operations and analytics positions have also seen sponsorship activity. Roles in general administration, sales, or customer-facing insurance functions are less likely to come with sponsorship, so prioritizing technical job families improves your odds significantly.
How do I find Highmark jobs that offer visa sponsorship?
The most reliable approach is to use a platform built around verified sponsorship data rather than relying on job descriptions that may not disclose immigration support clearly. Migrate Mate lets you browse Highmark's open roles filtered by real sponsorship history, so you can identify positions where the company has an established pattern of supporting international candidates before you invest time applying.
How do I approach the application process at Highmark as an international candidate?
Disclose your visa status early in the process, Highmark's recruiting team needs to loop in HR and legal to confirm sponsorship availability for a specific role. Apply to roles that match your technical background closely, since sponsorship decisions at Highmark are typically made at the hiring manager level. If you're on OPT with an approaching expiration, highlight your timeline so recruiters can assess feasibility before the process advances too far.
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