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JOB SUMMARY

The Learning & Development Manager will design and scale training programs that support a high-performance, consultative sales organization at Moon Valley Nurseries. This role focuses on building best-in-class training across sales (to include technical product knowledge), leadership, and onboarding to drive growth and elevate the customer experience.

This is a hands-on, fast-paced role requiring a self-starter who can build programs from the ground up while partnering across the business.

KEY DUTIES AND RESPONSIBILITIES

• Develop structured learning paths and materials for new hires, tenured sales reps, and new leaders, including onboarding, skill development, and advanced selling capabilities
• Build and deliver a premium sales training program focused on consultative, high-value selling, customer experience, and closing techniques aligned to a white-glove service model
• Create and maintain technical training content that enables teams to confidently speak to products, services, and landscape solutions, translating complex information into clear, compelling sales messaging
• Design and implement leadership development programs that strengthen coaching, accountability, and performance management across front-line and mid-level leaders
• Lead and continuously improve new hire onboarding programs to accelerate ramp time, reinforce culture, and ensure consistency in the customer experience
• Partner cross-functionally with Sales, Operations, and HR to identify gaps, align training to business goals, and continuously improve program effectiveness
• Develop scalable training tools, playbooks, and content that support a growing, multi-location organization, leveraging a mix of in-person, virtual, and self-paced learning
• Track and measure training effectiveness through key metrics (e.g., ramp time, sales performance, retention) and adjust programs based on data and field feedback

QUALIFICATIONS: KNOWLEDGE, SKILLS & ABILITIES

• Experience building robust sales training programs
• 5+ years in Learning & Development, Sales Enablement, or Training
• Background in consultative, high-touch sales environments (luxury, retail, home services, or similar)
• Strong facilitation, content development, and program design skills
• Self-starter with the ability to thrive in a fast-paced, growth environment

WHAT SUCCESS LOOKS LIKE

• Faster ramp time and increased sales performance across teams
• Confident employees who can effectively represent products, services, and brand
• Strong leadership capability and consistent coaching practices
• Scalable training programs that support continued company growth

Education

BA/BS preferred (not required)

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The employee must frequently lift and/or move items over 15 pounds. Able to work outdoors in possibly extreme conditions, including rain, heat, sun, and wind.

OTHER

Subject to MVR and criminal background check (In accordance with applicable fair chance laws, rules, and regulations)

About us

Moon Valley Nurseries is the largest grower of box trees and palms in North America, and is an industry leader and high growth company that offers competitive salaries with exceptional employee benefits including medical insurance, 401(k), holidays, and PTO to all eligible employees. We are an equal employment opportunity employer. We are a drug free workplace.