Business Systems Analysis Jobs in North Dakota
Business Systems Analysis jobs in North Dakota are open across Bismarck and Fargo and other North Dakota metros, with employers like Ryder System and NTT DATA hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 6+ Business Systems Analysis jobs
INTRODUCTION
NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
NTT DATA Services is committed to hiring exceptional, innovative, and passionate professionals who thrive in a collaborative and forward-thinking environment. If you’re looking to grow your career with an inclusive organization that values both people and purpose, we invite you to apply.
We are currently seeking a Business Systems Analysis Specialist to join our Clinical Service Desk team. This is a fully remote position, with the opportunity to work from home anywhere in North America.
This role is part of our Provider Clinical Service Desk and serves as a senior agent with primary responsibility for handling inbound customer calls and working Self Service tickets to resolution. It operates within a 24x7x365 call center environment supporting our customers. Schedule flexibility is required, and work hours may change based on business and coverage needs.
ROLE RESPONSIBILITIES
- Respond to client incidents and service requests related to the clinical components of the Epic EHR suite, including (but not limited to) workflow issues, application errors, and user access concerns
- Proactively manage both assigned and unassigned incidents and requests to ensure timely resolution
- Drive issue resolution in alignment with established Service Level Agreements (SLAs)
- Handle incoming calls and tickets while following account-specific procedures and documentation standards
- Maintain a strong understanding of current Epic configurations, functionality, and system updates
- Contribute to the development and continuous improvement of knowledge articles, training materials, and support documentation
- Analyze closed incidents to identify trends, gaps, and opportunities to enhance the knowledge base and overall service delivery
- Provide mentorship and guidance to service desk staff, supporting skill development and quality improvement
BASIC QUALIFICATIONS
- Minimum 1 year Healthcare-H healthcare Systems-Customer Service
- Minimum 1 year Desktop Management-Desktop Administration-Service Desk Application support
PREFERRED QUALIFICATIONS
- Strong experience with Epic clinical workflows and functionality
- Minimum of 5 years of clinical care delivery experience
- Minimum of 5 years of experience supporting Epic, including implementation, build, or ongoing operational support
- Epic Certification or Proficiency in one or more Epic modules (preferably Ambulatory module)
- Demonstrated commitment to a service-oriented mindset when working with clinicians, end users, and colleagues
- Proven ability to analyze both quantitative and qualitative data to support decision-making and process improvement
- Excellent communication and documentation skills
- Prior team leadership, mentoring, or supervisory experience
- Experience integrating Epic or other EMR systems with ancillary or third-party clinical systems
ABOUT NTT DATA SERVICES
NTT DATA Services is a recognized leader in healthcare technology and services, dedicated to improving patient outcomes and driving efficiency across the healthcare ecosystem. We deliver targeted, industry-focused solutions including patient engagement, predictive analytics, healthcare cloud hosting, system integration and interoperability, clinical and claims application implementation, revenue cycle management, policy administration, and core managed infrastructure and business process services.
Our healthcare clients include:
- More than 1,800 hospitals
- 2,200 long-term care facilities
- 225 acute care facilities
- 43,000 clinicians
- 1,000 physician practices
- 50 insurance providers, supporting over 65 million policyholders
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85% of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.
INTRODUCTION
NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
NTT DATA Services is committed to hiring exceptional, innovative, and passionate professionals who thrive in a collaborative and forward-thinking environment. If you’re looking to grow your career with an inclusive organization that values both people and purpose, we invite you to apply.
We are currently seeking a Business Systems Analysis Specialist to join our Clinical Service Desk team. This is a fully remote position, with the opportunity to work from home anywhere in North America.
This role is part of our Provider Clinical Service Desk and serves as a senior agent with primary responsibility for handling inbound customer calls and working Self Service tickets to resolution. It operates within a 24x7x365 call center environment supporting our customers. Schedule flexibility is required, and work hours may change based on business and coverage needs.
ROLE RESPONSIBILITIES
- Respond to client incidents and service requests related to the clinical components of the Epic EHR suite, including (but not limited to) workflow issues, application errors, and user access concerns
- Proactively manage both assigned and unassigned incidents and requests to ensure timely resolution
- Drive issue resolution in alignment with established Service Level Agreements (SLAs)
- Handle incoming calls and tickets while following account-specific procedures and documentation standards
- Maintain a strong understanding of current Epic configurations, functionality, and system updates
- Contribute to the development and continuous improvement of knowledge articles, training materials, and support documentation
- Analyze closed incidents to identify trends, gaps, and opportunities to enhance the knowledge base and overall service delivery
- Provide mentorship and guidance to service desk staff, supporting skill development and quality improvement
BASIC QUALIFICATIONS
- Minimum 1 year Healthcare-H healthcare Systems-Customer Service
- Minimum 1 year Desktop Management-Desktop Administration-Service Desk Application support
PREFERRED QUALIFICATIONS
- Strong experience with Epic clinical workflows and functionality
- Minimum of 5 years of clinical care delivery experience
- Minimum of 5 years of experience supporting Epic, including implementation, build, or ongoing operational support
- Epic Certification or Proficiency in one or more Epic modules (preferably Ambulatory module)
- Demonstrated commitment to a service-oriented mindset when working with clinicians, end users, and colleagues
- Proven ability to analyze both quantitative and qualitative data to support decision-making and process improvement
- Excellent communication and documentation skills
- Prior team leadership, mentoring, or supervisory experience
- Experience integrating Epic or other EMR systems with ancillary or third-party clinical systems
ABOUT NTT DATA SERVICES
NTT DATA Services is a recognized leader in healthcare technology and services, dedicated to improving patient outcomes and driving efficiency across the healthcare ecosystem. We deliver targeted, industry-focused solutions including patient engagement, predictive analytics, healthcare cloud hosting, system integration and interoperability, clinical and claims application implementation, revenue cycle management, policy administration, and core managed infrastructure and business process services.
Our healthcare clients include:
- More than 1,800 hospitals
- 2,200 long-term care facilities
- 225 acute care facilities
- 43,000 clinicians
- 1,000 physician practices
- 50 insurance providers, supporting over 65 million policyholders
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85% of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.
See All 6 Business Systems Analysis Jobs in North Dakota
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Find JobsBusiness Systems Analysis Jobs by City in North Dakota
Where North Dakota roles are concentrated, by current openings.
Business Systems Analysis Job Market in North Dakota
A snapshot from current North Dakota openings, updated as new roles post.
Who's Hiring
- Ryder System5
- NTT DATA1
Top Industries Hiring
- Consulting & Professional Services1
What North Dakota Employers Look For
The qualifications that appear most often in business systems analysis jobs across North Dakota.
- Bachelor's degree in information systems, business administration, or a related field
- Experience writing business requirements documents and functional specifications
- Proficiency with process modeling tools such as Visio, Lucidchart, or BPMN notation
- Familiarity with Agile or Scrum methodology and participation in sprint ceremonies
- Experience with ERP, CRM, or enterprise platforms such as SAP, Salesforce, or ServiceNow
- CBAP, PMI-PBA, or equivalent business analysis certification preferred
Business Systems Analysis Jobs in North Dakota: Frequently Asked Questions
How many business systems analysis jobs are there in North Dakota?
There are 6+ business systems analysis openings in North Dakota on Migrate Mate as of June 2026, with the most roles in Bismarck and Fargo. New positions post regularly as employers across North Dakota hire.
How much do business systems analysises make in North Dakota?
Business systems analysises in North Dakota earn a median of about $105,470 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $77,770 for the lowest 10% to over $130,730 for the top 10%. Pay rises with experience, specialty, and employer.
Which North Dakota cities have the most business systems analysis jobs?
Bismarck and Fargo have the most business systems analysis openings in North Dakota right now, with additional roles spread across smaller metros statewide.
Which companies hire business systems analysiss in North Dakota?
Employers hiring business systems analysiss in North Dakota include Ryder System and NTT DATA, based on current listings on Migrate Mate as of June 2026.
Are there remote business systems analysis jobs in North Dakota?
Yes. About 67% of business systems analysis openings tied to North Dakota are remote or hybrid as of June 2026. The rest are on-site roles based in North Dakota metros.
How do I apply for business systems analysis jobs in North Dakota?
You can apply to business systems analysis jobs in North Dakota directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred North Dakota location, then apply to each one that fits.
See All 6 Business Systems Analysis Jobs in North Dakota
Find roles in North Dakota that match your experience and apply in just a few clicks.
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