Customer Program Manager Jobs at AutoZone with Visa Sponsorship

INTRODUCTION

AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.

As an Assistant Store Manager at AutoZone, you’ll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership, clear communication, and a passion for WOW! customer service, you’ll play a key role in shaping store success and developing future talent.

ROLE AND RESPONSIBILITIES

- Leadership & Team Development – Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team.
- Communication Excellence – Ensure clear and effective communication with employees and customers, fostering a positive, engaging environment.
- Metrics Mindedness & Sales Growth – Help meet sales targets, maintain accurate inventory levels, and optimize cash flow to drive store performance.
- Structure & Process Orientation – Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or Commercial Sales Manager.
- Customer Service Leadership – Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences.
- Operational Efficiency – Lead company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment.
- Risk & Safety Compliance – Enforce Personal Protective Equipment (PPE) use, promote workplace safety, and assist in risk management activities.
- Financial Oversight – Support budgeting efforts, analyze Profit & Loss statements, and monitor expense controls to maximize profitability.

BASIC QUALIFICATIONS

- Basic automotive parts knowledge.
- Proven leadership experience with strong communication, decision-making, and sales-driving skills.
- Demonstrates integrity, professionalism, and commitment to customer satisfaction.
- Thrives in fast-paced environments while driving operational excellence and team engagement.
- Capable of fostering a positive work culture focused on development and results.
- Proficient in managing, analyzing, and reconciling Profit & Loss statements.
- Ability to lift, load, and deliver merchandise with attention to safety and accuracy.
- Flexibility to work evenings, weekends, and holidays as business needs arise.

PREFERRED QUALIFICATIONS

- Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
- Automotive Service Excellence (ASE) Certification preferred.

BENEFITS AT AUTOZONE

AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):

- Competitive pay
- Unrivaled company culture
- Medical, dental and vision plans
- Exclusive discounts and perks, including an AutoZone in-store discount
- 401(k) with company match and Stock Purchase Plan
- AutoZoners Living Well Program for free mental health support
- Opportunities for career growth

Additional Benefits for Full-Time AutoZoners:

- Paid time off
- Life, and short- and long-term disability insurance options
- Health Savings and Flexible Spending Accounts with wellness rewards
- Tuition reimbursement

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

FAIR CHANCE:

An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.

ONLINE APPLICATION:

An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.