E80 Group Visa Sponsorship USA
E80 Group is a manufacturing company that sponsors H-1B visas and supports F-1 OPT and CPT students, making it a viable option for international candidates in engineering and technical roles. Sponsorship activity is modest, so targeting the right role and department matters.
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Get Access To All JobsWho We Are
E80 Group is a multinational company specialized in the development of automated and integrated intralogistics solutions for manufacturers of consumer goods, operating in the beverage, food, tissue, and other sectors. The main systems produced by E80 Group include: palletizing robots, laser-guided vehicles, robotic stretch wrappers and labelers, and automated high-density warehouses. The entire logistics flow is centrally managed by the SM.I.LE80 software platform (Smart Integrated Logistics), that ensures the efficient integration of the systems, guaranteeing the optimal management of all operations: from the entry of raw materials to the storage, right through to shipping. With 14 branches located worldwide, the Group believes in 5 values: Enthusiasm, Charisma, Know-How, Humility, Wisdom. These are the pillars of E80 Group's corporate culture, which is always close to customers, people, and the territory.
Who You Are
“It’s our fears that will limit our success, not our mistakes. The secret to successful hiring is to look for people who are not afraid of failing and want to change the world” – E80 Group CEO and Founder, Enrico Grassi
Sounds like you? Great! Here’s what E80 Group has to offer.
Position Description
The Key Account / Regional Customer Service Operation Manager, reporting to Customer Service Operation Director, plays a critical role in enhancing customer satisfaction through the management and coordination of technical resources, service operation team and constant communication with our sales team and when necessary with our client. This position involves close collaboration with cross-functional teams, data analysis, and implementing best practices. The main goal is to deliver maximum customer satisfaction for any customer service-related matters occurring in the plants of the region managed or key account.
Duties And Responsibilities
Leadership and Team Management:
- Be the first point of contact to coordinate between customer service account manager and service operation team to deliver maximum customer satisfaction for any customer service-related aspects such as asset and system performances, tickets resolutions and service delivery in general.
- Lead a team of resident engineers across specific regions or plants.
- Functional responsibilities over spare part admin, remote support resources, engineers and back-office service coordinators in a matrixial organization.
- Establish a regional customer care vision aligned with business objectives with upper management.
- Motivate and contribute to develop high-performance teams capable of providing excellent service to both internal and external customers.
- Contribute for estimation, feasibilities studies and implementation of service improvement initiatives such as retrofit and asset and system performance enhancement to be sold.
- Prioritize and plan activities with other departments to deliver maximum customer satisfactions.
Customer Satisfaction and Policies:
- Develop and implement action plans to enhance customer satisfaction.
- Ensure consistent and efficient coordination across departments to ensure efficiency in customer service issue resolutions.
- Take ownership of customer issues and follow problems (technical, system management, client behavior, safety, communications but not limited to) through to resolution working with Customer Service Account Manager.
Strategic Focus:
- Act as an internal consultant to recommend improvement initiatives to increase customer satisfactions and operation of our clients using E80 technologies.
- Analyze weekly system performances and proactively put in place corrective actions if needed working with customer service account manager.
- Contribute to increase customer satisfaction.
- Collaborate with other departments, such as Sales and Operations, to align customer service practices with overall company goals.
- Execute the customer service strategy, short- and long-term resource planning aligned with the company for specific account or region.
General
- Management of all customer service tickets (including creation of tickets if necessary).
- Organize meetings with management and other departments to create action plans for resolving issues and implementing strategies for regions or key accounts.
- Prepare and analyze customer service KPI’s for client and region managed supporting Customer Service Account Manager when necessary.
- Strategic analysis of equipment and system performances to understand how to support and help E80 client in maintaining and/or improving asset and system performances.
Position Qualifications
- Bachelor’s degree in engineering, operations management, or related field (preferred).
- 7+ years of experience in the material handling, packaging equipment, robotics, and palletizing industry is essential in customer service, project management, asset management. Familiarity with industrial equipment design, manufacturing, and maintenance processes is highly preferred.
- Technical proficiency in automation and control systems, including PLC programming and troubleshooting, is highly preferred.
- Experience in leading cross-functional teams to drive improvement initiatives and enhance customer satisfaction is a must.
- Extensive hands-on experience with LGV, ASRS, and robotic systems, including a strong emphasis on problem-solving skills to effectively troubleshoot, optimize, and enhance system performance.
- CPE, CPS, CMRP Certifications highly preferred.
- Knowledge of SAP ERP, CRM (Salesforce).
- Good knowledge of Microsoft Office 365 and Microsoft power platform tools for collaborative and agile approach.
- Strong analytical skills and attention to detail.
- Excellent communication and collaboration abilities.
- Passion for customer service and a customer-centric mindset.
What’s In It For You
Compensation: $120K - $140K DOE (FLSA Exempt) + 20% bonus
Benefits: Health, Dental, Vision Insurance, Life, STD, LTD, PTO, 401K match
Location: Houston
Not just a job, but Career Growth: Our steady year-over-year growth has fostered a culture of talent development where we constantly create opportunities for you to learn, grow, and feel empowered to realize your full potential, whichever career path you choose.
E80 World Academy: Prepare to be wowed by our innovative training and learning paths. We deliver cutting-edge insights so you can hone your expertise to be successful in your job.
#BE80: You will become part of a dynamic and collaborative team where giving back is close to our hearts—an integral part of our success and core to the #BE80 Culture. Qualified applicants will receive consideration. E80 Group does not tolerate any kind of discrimination or offensive behavior against one's personality (for example, moral, sexual or other kind of harassment, intimidation, persecution and other), or social exclusion or unfair treatment due to nationality, race, colour, ethnic or social origin, membership of a national minority, property, birth, disability, age, sexual orientation, gender, genetic features, family status, religions or political views or physical disabilities, veteran status, citizenship status, marital status, or pregnancy.
We honor our commitments under articles 1 and 18 of Law No. 68/1999 and give special consideration to candidates in protected categories.
Who We Are
E80 Group is a multinational company specialized in the development of automated and integrated intralogistics solutions for manufacturers of consumer goods, operating in the beverage, food, tissue, and other sectors. The main systems produced by E80 Group include: palletizing robots, laser-guided vehicles, robotic stretch wrappers and labelers, and automated high-density warehouses. The entire logistics flow is centrally managed by the SM.I.LE80 software platform (Smart Integrated Logistics), that ensures the efficient integration of the systems, guaranteeing the optimal management of all operations: from the entry of raw materials to the storage, right through to shipping. With 14 branches located worldwide, the Group believes in 5 values: Enthusiasm, Charisma, Know-How, Humility, Wisdom. These are the pillars of E80 Group's corporate culture, which is always close to customers, people, and the territory.
Who You Are
“It’s our fears that will limit our success, not our mistakes. The secret to successful hiring is to look for people who are not afraid of failing and want to change the world” – E80 Group CEO and Founder, Enrico Grassi
Sounds like you? Great! Here’s what E80 Group has to offer.
Position Description
The Key Account / Regional Customer Service Operation Manager, reporting to Customer Service Operation Director, plays a critical role in enhancing customer satisfaction through the management and coordination of technical resources, service operation team and constant communication with our sales team and when necessary with our client. This position involves close collaboration with cross-functional teams, data analysis, and implementing best practices. The main goal is to deliver maximum customer satisfaction for any customer service-related matters occurring in the plants of the region managed or key account.
Duties And Responsibilities
Leadership and Team Management:
- Be the first point of contact to coordinate between customer service account manager and service operation team to deliver maximum customer satisfaction for any customer service-related aspects such as asset and system performances, tickets resolutions and service delivery in general.
- Lead a team of resident engineers across specific regions or plants.
- Functional responsibilities over spare part admin, remote support resources, engineers and back-office service coordinators in a matrixial organization.
- Establish a regional customer care vision aligned with business objectives with upper management.
- Motivate and contribute to develop high-performance teams capable of providing excellent service to both internal and external customers.
- Contribute for estimation, feasibilities studies and implementation of service improvement initiatives such as retrofit and asset and system performance enhancement to be sold.
- Prioritize and plan activities with other departments to deliver maximum customer satisfactions.
Customer Satisfaction and Policies:
- Develop and implement action plans to enhance customer satisfaction.
- Ensure consistent and efficient coordination across departments to ensure efficiency in customer service issue resolutions.
- Take ownership of customer issues and follow problems (technical, system management, client behavior, safety, communications but not limited to) through to resolution working with Customer Service Account Manager.
Strategic Focus:
- Act as an internal consultant to recommend improvement initiatives to increase customer satisfactions and operation of our clients using E80 technologies.
- Analyze weekly system performances and proactively put in place corrective actions if needed working with customer service account manager.
- Contribute to increase customer satisfaction.
- Collaborate with other departments, such as Sales and Operations, to align customer service practices with overall company goals.
- Execute the customer service strategy, short- and long-term resource planning aligned with the company for specific account or region.
General
- Management of all customer service tickets (including creation of tickets if necessary).
- Organize meetings with management and other departments to create action plans for resolving issues and implementing strategies for regions or key accounts.
- Prepare and analyze customer service KPI’s for client and region managed supporting Customer Service Account Manager when necessary.
- Strategic analysis of equipment and system performances to understand how to support and help E80 client in maintaining and/or improving asset and system performances.
Position Qualifications
- Bachelor’s degree in engineering, operations management, or related field (preferred).
- 7+ years of experience in the material handling, packaging equipment, robotics, and palletizing industry is essential in customer service, project management, asset management. Familiarity with industrial equipment design, manufacturing, and maintenance processes is highly preferred.
- Technical proficiency in automation and control systems, including PLC programming and troubleshooting, is highly preferred.
- Experience in leading cross-functional teams to drive improvement initiatives and enhance customer satisfaction is a must.
- Extensive hands-on experience with LGV, ASRS, and robotic systems, including a strong emphasis on problem-solving skills to effectively troubleshoot, optimize, and enhance system performance.
- CPE, CPS, CMRP Certifications highly preferred.
- Knowledge of SAP ERP, CRM (Salesforce).
- Good knowledge of Microsoft Office 365 and Microsoft power platform tools for collaborative and agile approach.
- Strong analytical skills and attention to detail.
- Excellent communication and collaboration abilities.
- Passion for customer service and a customer-centric mindset.
What’s In It For You
Compensation: $120K - $140K DOE (FLSA Exempt) + 20% bonus
Benefits: Health, Dental, Vision Insurance, Life, STD, LTD, PTO, 401K match
Location: Houston
Not just a job, but Career Growth: Our steady year-over-year growth has fostered a culture of talent development where we constantly create opportunities for you to learn, grow, and feel empowered to realize your full potential, whichever career path you choose.
E80 World Academy: Prepare to be wowed by our innovative training and learning paths. We deliver cutting-edge insights so you can hone your expertise to be successful in your job.
#BE80: You will become part of a dynamic and collaborative team where giving back is close to our hearts—an integral part of our success and core to the #BE80 Culture. Qualified applicants will receive consideration. E80 Group does not tolerate any kind of discrimination or offensive behavior against one's personality (for example, moral, sexual or other kind of harassment, intimidation, persecution and other), or social exclusion or unfair treatment due to nationality, race, colour, ethnic or social origin, membership of a national minority, property, birth, disability, age, sexual orientation, gender, genetic features, family status, religions or political views or physical disabilities, veteran status, citizenship status, marital status, or pregnancy.
We honor our commitments under articles 1 and 18 of Law No. 68/1999 and give special consideration to candidates in protected categories.
Job Roles at E80 Group Companies
How to Get Visa Sponsorship in E80 Group Visa Sponsorship USA
Target Engineering and Technical Roles
E80 Group's sponsorship history is concentrated in technical disciplines tied to manufacturing operations. Focus your search on roles in automation, robotics, or industrial engineering, where specialty occupation requirements align most clearly with H-1B eligibility criteria.
Understand the Specialty Occupation Standard
Manufacturing roles don't automatically qualify as specialty occupations. Research whether the specific position at E80 Group requires a degree in a directly related field, and tailor your resume and application to make that connection explicit.
Align Your Application With the H-1B Cap Timeline
H-1B petitions must be filed in April for an October start date. If you're targeting E80 Group for H-1B sponsorship, begin conversations with recruiters in January or February so there's enough runway to prepare the petition before the lottery deadline.
Search for Verified Openings Before Applying
Not every open role at E80 Group will come with sponsorship. Browse Migrate Mate to filter for verified sponsorship history by employer, so you can confirm which positions are realistically available to international candidates before investing time in the application.
Demonstrate Niche Technical Skills in Your Application
E80 Group operates in a specialized area of industrial manufacturing. Candidates who can point to hands-on experience with automation systems, material handling, or logistics technology are more likely to justify sponsorship for a role that requires specific, hard-to-source expertise.
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Get Access To All JobsFrequently Asked Questions
Does E80 Group sponsor H-1B visas?
Yes, E80 Group sponsors H-1B visas for qualified candidates in technical and engineering roles. Sponsorship is not offered across every open position, so it's worth confirming directly with the recruiter early in the process. Roles that clearly meet the specialty occupation standard, typically requiring a specific bachelor's degree or higher, are the most viable candidates for H-1B support.
Which visa types does E80 Group sponsor?
E80 Group sponsors H-1B visas and supports international candidates on F-1 OPT and F-1 CPT. TN visa holders may also be eligible depending on the role and nationality. Green Card sponsorship has not been a consistent pattern, so candidates seeking permanent residence pathways should raise that conversation explicitly during the offer stage.
Which departments or roles at E80 Group are most likely to receive visa sponsorship?
Sponsorship at E80 Group tends to be concentrated in technical functions aligned with the company's manufacturing focus, such as automation engineering, robotics, software development for industrial systems, and mechanical or electrical engineering. Roles that require specialized knowledge difficult to source domestically are the strongest candidates for H-1B support.
How do I find open visa-sponsored roles at E80 Group?
Migrate Mate is the most direct way to find verified sponsorship opportunities at E80 Group. It surfaces employers with a real sponsorship track record so you can filter by visa type and industry rather than guessing which postings are open to international candidates. From there, apply directly and confirm sponsorship intent with the recruiter before completing the full application process.
How do I approach the application timeline if I need H-1B sponsorship from E80 Group?
The H-1B process runs on a fixed annual cycle. USCIS opens lottery registration in March for an October start date, which means your employer needs to file by early April. To make that window, you should be in active conversations with E80 Group by January or February at the latest, giving both sides time to align on the role, compensation, and petition preparation.
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