Support Lead Jobs at Faherty Brand with Visa Sponsorship
Faherty Brand hires Support Leads to run customer-facing operations across its retail stores and digital channels. The company has a track record of sponsoring E-3 visas for this function, making it a realistic target for Australian professionals with retail leadership experience.
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Is this job for you?
Roll up your sleeves and lead the way, partnering with other members of the leadership team to support timely follow-through and execution of company directives & standards. Through advanced planning, time management, team development, and delegation you’ll create an inclusive environment embodying Faherty Brand values & culture. You will provide actionable feedback in the moment to maintain good vibes, inclusion, and directive compliance driving individual & team performance. As well as ensuring a positive representation of the brand by utilizing business tools and market-specific insight to maximize results of the four key areas of the business: People, Sales, Visual Merchandising, and Operations.
What you’ll do:
Sales
Customer Focused
- Create a store environment embodying our core value of Spreading Good Vibes.
- Process in-store sales, returns and exchanges.
Drive Guest Capture & Retention
- Manage client outreach via personalized communication.
- Maintain up-to-date client information, requests and product feedback.
- Assist in the planning & execution of in-store events.
Action Oriented, Drive Results, Resourceful
- Analyze key business metrics to identify performance improvement opportunities.
- Utilize business tools as well as personal market-specific insight to drive results.
Operations
Manage Operational Excellence
- Cash Management - Track and account for cash procedures including, but not limited to: opening & closing cash registers, bank deposits, change orders…etc
- Utilize available resources consistently & effectively.
- Collaborate with Leadership Team for monthly supply orders.
Support in Monthly Store Assessment
- Prepare store & team to ensure the success within your four walls.
- Communicate successes and opportunities to Store Leader.
Visuals
Drive Visual Standards
- Maintain a neat, clean and organized salesfloor & register area.
- Represent and reinforce brand standards in a positive manner through strong visual presentation.
- Help support floor moves based on seasonal roll-outs.
- Partner with the team daily to ensure the floor is fully restocked based on sell-through.
People
Motivate & Inspire
- Uphold & drive goals, fostering a positive atmosphere for all.
- Champion high standards that empower others to excel within the store & company at large.
- Recognize and highlight individual & team performance.
- Communicate effectively.
- Collaborate & builds trust.
Physical Requirements
- Available when we are open for business, including nights, weekends, and holidays.
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
What you’ll have:
- Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred. Interchangeable with proven record of effectiveness and high performance in an internal role for a minimum of 6 months’ time.
- Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms.
- Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.
- Strong communication skills with the ability to effectively communicate across a multitude of channels.
- Demonstrated ability to assist a leadership team with coaching and development.
- Proven track record of personal success within a retail business; success is reflective in consistently outpacing individual and team sales and performance goals.
- Passionate about contributing to brand with purpose and demonstrating advocacy through business.
Why us you ask!
- Health benefits
- 401(K) Plan with company match
- Incentives Program
- Commuter Options/Benefits
- Generous employee discount
If you are a California resident, please review the additional privacy disclosures available in our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA") in our Notice to California Residents.
A bit about us:
Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family-run lifestyle and apparel brand fueled by purpose and optimism. Our goal: to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites that will bring you joy to wear.
We feel a deep responsibility to do things differently: to promise comfort without compromising quality. To hold ourselves to a higher standard with a lower environmental impact. To leave the world a better place than we found it.
We recognize the impact the fashion industry has on the world, and we’re dedicated to learning how to be better stewards of the planet. We believe the power of conversation and connection can make real change, and we’re committed to supporting people and organizations doing work that we believe in.
Our passionate leadership team comes from different backgrounds but share a singular goal: to deliver on our promise of comfort and craftsmanship. To work side-by-side in a collaborative, energetic, and creative environment every day, like the family we are.
We welcome everyone — and we mean everyone. We believe a diversity of viewpoints, experiences, and backgrounds only serve to make our team stronger, which is why we strongly encourage those from historically and systemically marginalized communities to apply: BIPOC, women, and people in the LGBTQIA+ community, to name a few. We strive to lead consciously, bravely, and inclusively — and to reflect those values in our work. Employees should embody the five core values of the Faherty team:
Always Innovate
Day One Mentality
All Together
Power of Positivity
Timeless
Remain compassionate. Stay focused. Seek joy. Let’s make the world a better place.
California Pay
- Pay Range: $23—$26 USD

Is this job for you?
Roll up your sleeves and lead the way, partnering with other members of the leadership team to support timely follow-through and execution of company directives & standards. Through advanced planning, time management, team development, and delegation you’ll create an inclusive environment embodying Faherty Brand values & culture. You will provide actionable feedback in the moment to maintain good vibes, inclusion, and directive compliance driving individual & team performance. As well as ensuring a positive representation of the brand by utilizing business tools and market-specific insight to maximize results of the four key areas of the business: People, Sales, Visual Merchandising, and Operations.
What you’ll do:
Sales
Customer Focused
- Create a store environment embodying our core value of Spreading Good Vibes.
- Process in-store sales, returns and exchanges.
Drive Guest Capture & Retention
- Manage client outreach via personalized communication.
- Maintain up-to-date client information, requests and product feedback.
- Assist in the planning & execution of in-store events.
Action Oriented, Drive Results, Resourceful
- Analyze key business metrics to identify performance improvement opportunities.
- Utilize business tools as well as personal market-specific insight to drive results.
Operations
Manage Operational Excellence
- Cash Management - Track and account for cash procedures including, but not limited to: opening & closing cash registers, bank deposits, change orders…etc
- Utilize available resources consistently & effectively.
- Collaborate with Leadership Team for monthly supply orders.
Support in Monthly Store Assessment
- Prepare store & team to ensure the success within your four walls.
- Communicate successes and opportunities to Store Leader.
Visuals
Drive Visual Standards
- Maintain a neat, clean and organized salesfloor & register area.
- Represent and reinforce brand standards in a positive manner through strong visual presentation.
- Help support floor moves based on seasonal roll-outs.
- Partner with the team daily to ensure the floor is fully restocked based on sell-through.
People
Motivate & Inspire
- Uphold & drive goals, fostering a positive atmosphere for all.
- Champion high standards that empower others to excel within the store & company at large.
- Recognize and highlight individual & team performance.
- Communicate effectively.
- Collaborate & builds trust.
Physical Requirements
- Available when we are open for business, including nights, weekends, and holidays.
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
What you’ll have:
- Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred. Interchangeable with proven record of effectiveness and high performance in an internal role for a minimum of 6 months’ time.
- Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms.
- Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.
- Strong communication skills with the ability to effectively communicate across a multitude of channels.
- Demonstrated ability to assist a leadership team with coaching and development.
- Proven track record of personal success within a retail business; success is reflective in consistently outpacing individual and team sales and performance goals.
- Passionate about contributing to brand with purpose and demonstrating advocacy through business.
Why us you ask!
- Health benefits
- 401(K) Plan with company match
- Incentives Program
- Commuter Options/Benefits
- Generous employee discount
If you are a California resident, please review the additional privacy disclosures available in our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA") in our Notice to California Residents.
A bit about us:
Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family-run lifestyle and apparel brand fueled by purpose and optimism. Our goal: to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites that will bring you joy to wear.
We feel a deep responsibility to do things differently: to promise comfort without compromising quality. To hold ourselves to a higher standard with a lower environmental impact. To leave the world a better place than we found it.
We recognize the impact the fashion industry has on the world, and we’re dedicated to learning how to be better stewards of the planet. We believe the power of conversation and connection can make real change, and we’re committed to supporting people and organizations doing work that we believe in.
Our passionate leadership team comes from different backgrounds but share a singular goal: to deliver on our promise of comfort and craftsmanship. To work side-by-side in a collaborative, energetic, and creative environment every day, like the family we are.
We welcome everyone — and we mean everyone. We believe a diversity of viewpoints, experiences, and backgrounds only serve to make our team stronger, which is why we strongly encourage those from historically and systemically marginalized communities to apply: BIPOC, women, and people in the LGBTQIA+ community, to name a few. We strive to lead consciously, bravely, and inclusively — and to reflect those values in our work. Employees should embody the five core values of the Faherty team:
Always Innovate
Day One Mentality
All Together
Power of Positivity
Timeless
Remain compassionate. Stay focused. Seek joy. Let’s make the world a better place.
California Pay
- Pay Range: $23—$26 USD
See all 34+ Support Lead at Faherty Brand jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Support Lead at Faherty Brand roles.
Get Access To All JobsTips for Finding Support Lead Jobs at Faherty Brand Jobs
Translate retail leadership into specialty occupation language
Support Lead roles can face scrutiny as specialty occupations under E-3 requirements. Frame your credentials around business administration, operations management, or a directly related degree field to strengthen the occupational classification in your LCA.
Target Faherty Brand locations with high turnover
Faherty Brand operates across flagship stores and outlets in major U.S. cities. Stores in competitive retail markets like New York and Los Angeles tend to post Support Lead openings more frequently, so prioritize applications to those locations.
Confirm sponsorship willingness before your final interview
Raise the E-3 visa topic with the hiring manager or HR contact before the offer stage. Faherty Brand has sponsored this role before, but confirming early prevents late-stage surprises and keeps the process on your timeline.
Verify your employer files an LCA before accepting
Your employer must file a Labor Condition Application with the DOL and receive certification before your visa interview. Ask Faherty Brand's HR team to confirm this step is underway so you can schedule your consulate appointment without delay.
Browse open Support Lead roles using Migrate Mate
Migrate Mate filters job listings by visa sponsorship type and employer track record. Use it to surface active Support Lead openings at Faherty Brand and compare them against other E-3 sponsoring retailers before you apply.
Prepare for a consulate interview that scrutinizes nonimmigrant intent
Retail Support Lead candidates sometimes face closer questioning on nonimmigrant intent, especially if the role is open-ended in scope. Bring a signed offer letter, your LCA certification, and documentation showing your Australian ties to the interview.
Support Lead at Faherty Brand jobs are hiring across the US. Find yours.
Find Support Lead at Faherty Brand JobsFrequently Asked Questions
Does Faherty Brand sponsor H-1B visas for Support Leads?
Faherty Brand's sponsorship activity for Support Lead roles is focused on the E-3 visa, not the H-1B. The H-1B requires winning a lottery and is subject to an annual cap, making it a less practical route for retail roles at this employer. If you're an Australian citizen, the E-3 is the more direct and realistic path.
Which visa types are commonly used for Support Lead roles at Faherty Brand?
The E-3 visa is the primary sponsorship pathway Faherty Brand has used for Support Lead positions. It's available exclusively to Australian citizens, requires a specialty occupation and a relevant degree, and allows two-year renewable status. Candidates from other countries would need to explore the H-1B or other employer-sponsored categories, which Faherty Brand has not consistently used for this function.
What qualifications or experience are expected for a Support Lead role at Faherty Brand?
Faherty Brand typically looks for candidates with hands-on retail supervisory experience, a strong understanding of customer service operations, and the ability to lead a team on the floor. A bachelor's degree in business, retail management, or a related field strengthens your E-3 eligibility by supporting the specialty occupation classification. Prior experience in lifestyle or apparel retail is an advantage.
How do I apply for Support Lead jobs at Faherty Brand?
You can find open Support Lead roles at Faherty Brand through Migrate Mate, which filters listings by visa sponsorship type so you can confirm E-3 eligibility before applying. When you apply, tailor your resume to highlight team leadership, store operations, and any metrics-driven results. Follow up with HR early in the process to confirm the company's willingness to file an LCA and support your E-3 application.
How do I understand the timeline for an E-3 sponsorship at a retail employer like Faherty Brand?
After you receive and accept an offer, Faherty Brand's HR or legal team files a Labor Condition Application with the DOL, which typically takes one to two weeks to certify. You then schedule a consulate interview in Australia, where wait times can range from a few days to several weeks depending on the consulate and time of year. From accepted offer to visa in hand, most candidates should plan for four to eight weeks.
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