Support Lead Jobs at Giant Eagle with Visa Sponsorship
Support Lead roles at Giant Eagle sit at the intersection of retail operations and team management, overseeing frontline staff across grocery and convenience store formats. Giant Eagle has a track record of sponsoring international talent for this function, making it a viable target if you're pursuing E-3 visa employment in retail leadership.
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Get Access To All JobsJob Summary
Receiving Leads are key players in our store's success by making sure our products get in the door quickly and accurately. The Receiving Lead will organize, control and maintain effective backroom/receiving area operations to minimize costs, enforce security procedures, promote a safe work environment and provide superior service to all internal and external customers. In addition to providing unparalleled guest service, you'll be the one we count on to guide the team through stocking, ordering and inventory. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.
Job Description
- Experience Required: 6 months to 1 year; Desire to become a Non-Union Team Leader.
- Experience Desired: Customer Service Experience; 1 to 2 years of shipping and/or receiving experience preferred.
- Education Desired: High school diploma or equivalent
- Certification or Licensing Preferred: DSD Certification
- Lifting Requirement: Up to 50 pounds
- Age Requirement: At least 18 years of age
Job Responsibilities
- Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety.
- Always conduct business with a clear understanding that customer service is a significant point of difference for our Company. Every interaction, whether with an internal or external customer, is to be conducted with the highest degree of integrity and with an understanding that the end result is to deliver service in an unparalleled manner.
- Receive and process all DSD vendor and third-party deliveries and returns according to established procedures and company standards, maintaining all documentation necessary.
- Maintain a clean an organized and clutter free backroom/receiving area operation.
- Maintain a safe/secure environment in the receiving area by exceeding the health and OSHA requirements by adhering to the company's prescribed safety methods.
- Ensure that DSD vendors follow the established company standards, with regards to accuracy, safety and security; and that all third party deliveries (UPS, FedEx, etc.) are received according to the established DSD procedures.
- Conduct vendor spot checks on all items received through DSD process, and maintain proper signature logs for DSD vendors/deliveries.
- Ensure that respective departments are notified of perishable deliveries in a timely fashion in order to ensure maintenance of cold chain.
- Maintain proper documentation and reporting for any and all pricing discrepancies, unauthorized/damaged product, and vendor compliance violations with occur with DSD vendors or products.
- Manage immediate area outside of receiving room to ensure that there are no obstructions to the receiving of deliveries in an efficient time and manner.
- Maintain necessary equipment for receiving purposes (power jacks, DEX, DSD system) perform regular checks and maintenance and promptly report any problems for correction/repairs.
- Make bales by operating paper baler.
- Dispose of trash by using automatic compactor.
- Organize flats/backroom for evening crew.
About us
At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.
Job Summary
Receiving Leads are key players in our store's success by making sure our products get in the door quickly and accurately. The Receiving Lead will organize, control and maintain effective backroom/receiving area operations to minimize costs, enforce security procedures, promote a safe work environment and provide superior service to all internal and external customers. In addition to providing unparalleled guest service, you'll be the one we count on to guide the team through stocking, ordering and inventory. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.
Job Description
- Experience Required: 6 months to 1 year; Desire to become a Non-Union Team Leader.
- Experience Desired: Customer Service Experience; 1 to 2 years of shipping and/or receiving experience preferred.
- Education Desired: High school diploma or equivalent
- Certification or Licensing Preferred: DSD Certification
- Lifting Requirement: Up to 50 pounds
- Age Requirement: At least 18 years of age
Job Responsibilities
- Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety.
- Always conduct business with a clear understanding that customer service is a significant point of difference for our Company. Every interaction, whether with an internal or external customer, is to be conducted with the highest degree of integrity and with an understanding that the end result is to deliver service in an unparalleled manner.
- Receive and process all DSD vendor and third-party deliveries and returns according to established procedures and company standards, maintaining all documentation necessary.
- Maintain a clean an organized and clutter free backroom/receiving area operation.
- Maintain a safe/secure environment in the receiving area by exceeding the health and OSHA requirements by adhering to the company's prescribed safety methods.
- Ensure that DSD vendors follow the established company standards, with regards to accuracy, safety and security; and that all third party deliveries (UPS, FedEx, etc.) are received according to the established DSD procedures.
- Conduct vendor spot checks on all items received through DSD process, and maintain proper signature logs for DSD vendors/deliveries.
- Ensure that respective departments are notified of perishable deliveries in a timely fashion in order to ensure maintenance of cold chain.
- Maintain proper documentation and reporting for any and all pricing discrepancies, unauthorized/damaged product, and vendor compliance violations with occur with DSD vendors or products.
- Manage immediate area outside of receiving room to ensure that there are no obstructions to the receiving of deliveries in an efficient time and manner.
- Maintain necessary equipment for receiving purposes (power jacks, DEX, DSD system) perform regular checks and maintenance and promptly report any problems for correction/repairs.
- Make bales by operating paper baler.
- Dispose of trash by using automatic compactor.
- Organize flats/backroom for evening crew.
About us
At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.
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Get Access To All JobsTips for Finding Support Lead Jobs at Giant Eagle Jobs
Frame Your Leadership Experience for Retail
Giant Eagle hires Support Leads to manage store operations and frontline teams. Tailor your resume to show direct supervisory experience in high-volume retail environments, shift coordination, and inventory accountability rather than generic management credentials.
Confirm E-3 Eligibility Before Applying
The E-3 visa is available only to Australian citizens in specialty occupations. Before pursuing Giant Eagle roles, verify your degree field aligns with the Support Lead function, since USCIS requires a direct relationship between your qualifications and the position.
Target Locations with Active Hiring Pipelines
Giant Eagle operates across Pennsylvania, Ohio, West Virginia, and Maryland. Focus your applications on markets where Support Lead openings cluster, as stores with consistent hiring activity are more likely to have HR teams familiar with sponsorship paperwork.
Raise Sponsorship Early in Recruiter Conversations
Retail HR teams are not always well-versed in E-3 logistics. Bring it up before the final interview stage, clarify that the E-3 requires no PERM labor certification, and confirm Giant Eagle's legal team can file the Labor Condition Application with DOL on your timeline.
Use Migrate Mate to Find Open Roles Efficiently
Filtering for visa-sponsored Support Lead roles manually is time-consuming. Use Migrate Mate to surface Giant Eagle openings where E-3 sponsorship is confirmed, so you're applying to positions where the pathway already exists rather than guessing from job descriptions.
Align Your Start Date with LCA Processing Time
Your employer must receive a certified Labor Condition Application from DOL before your visa interview. Plan your target start date with at least four to six weeks of buffer for LCA certification and consular scheduling to avoid gaps between offer acceptance and your first day.
Support Lead at Giant Eagle jobs are hiring across the US. Find yours.
Find Support Lead at Giant Eagle JobsFrequently Asked Questions
Does Giant Eagle sponsor H-1B visas for Support Leads?
Giant Eagle's sponsorship activity for Support Lead roles centers on the E-3 visa rather than the H-1B. The H-1B involves an annual lottery with limited odds, while the E-3 is available year-round exclusively to Australian citizens. If you're not Australian, your best path is to discuss alternative visa options directly with Giant Eagle's HR or legal team during the offer stage.
Which visa types are commonly used for Support Lead roles at Giant Eagle?
The E-3 visa is the most practical route for international candidates pursuing Support Lead roles at Giant Eagle. It applies to Australian citizens in specialty occupations and requires the employer to file a Labor Condition Application with DOL before you attend your consular interview. It involves no lottery and allows two-year renewable periods, making it well-suited to ongoing retail management employment.
What qualifications or experience does Giant Eagle expect for Support Lead positions?
Giant Eagle typically looks for candidates with hands-on retail supervisory experience, including shift management, team scheduling, and customer service oversight in a grocery or convenience store environment. A bachelor's degree in business, management, or a related field strengthens your E-3 eligibility by establishing the specialty occupation connection USCIS requires. Prior experience in unionized retail settings can also be an advantage given Giant Eagle's labor environment.
How do I apply for Support Lead jobs at Giant Eagle?
You can find open Support Lead positions at Giant Eagle through their careers page or job boards. For a faster way to identify roles where E-3 sponsorship is confirmed, browse listings on Migrate Mate, which surfaces Giant Eagle openings alongside verified sponsorship information. When you apply, address your visa status directly in your cover letter or recruiter outreach so the hiring team can route your application appropriately.
How do I time the visa process after receiving a Support Lead offer from Giant Eagle?
After your offer is accepted, Giant Eagle's legal team files the Labor Condition Application with DOL, which typically takes one to two weeks to certify. You then schedule your E-3 consular interview in Australia, where wait times range from days to a few weeks depending on the consulate. Build at least four to six weeks into your start date negotiation to allow for LCA certification, scheduling, and visa stamp processing before you can legally begin work.
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