Service Team Lead Jobs at Giant Eagle with Visa Sponsorship
Service Team Lead jobs at Giant Eagle sit at the intersection of retail operations and people management, overseeing daily store workflows and frontline staff. Giant Eagle has pursued E-3 visa sponsorship for this function, making it a realistic target for Australian candidates with supervisory and customer service experience.
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Job Summary
As a Team Leader Pharmacy, we will look to you to develop, lead and coach a service conscious pharmacy team who will consistently build relationships with patients by exceeding their needs and providing safe, accurate and efficient patient care to achieve optimal patient, team member and company outcomes.
Job Description
Experience Required: 1 to 3 years with a minimum of 1 year Pharmacy experience, including a minimum of 3 months of licensed work as a Pharmacist
Experience Desired: Previous supervisory experience preferred
Education Required: Bachelors Degree
Certification or Licensing Required: Pharmacy; Immunization Certification and License; Valid CPR Certification; NPI
Lifting Requirement: Up to 25 pounds
Job Responsibilities
- Oversee and contribute to the safe and efficient dispensing of all patient orders by following all quality assurance policies and procedures.
- Model excellent patient care by respecting, engaging and enthusiastically meeting or exceeding all patient needs including counseling and problem solving.
- Perform all the duties of a Pharmacist, including but not limited to, interpret, fill and refill prescriptions for medications/durable medical equipment, reviewing all clinical aspects of the prescription; maintaining up to date patient profiles; verifying patient receives accurate medications/durable medical equipment.
- Demonstrate adherence to all company, state and federal policies, laws and regulations through example and coaching.
- Provide an optimal team and patient experience by proper scheduling, delegation of work assignments, and efficient use of supplies and equipment.
- Manage inventories by tracking daily reports, overseeing physical inventory counts, and overseeing proper handling of medications and supplies in order to meet patient requirements and maximize profits.
- Work with the Supermarket team including Pharmacy District Leader, Corporate Pharmacy team, Store Leader and Regional Business Leader to ensure that maximum efficiency and profitability are achieved.
- Supervise, coordinate and oversee selection, training, development, performance, recognition and empowerment of staff to ensure continuous engagement of team members and improvement of department services.
- Maintain a neat and sterile work environment to comply with all company, local, state and federal government requirements.
- Review and analyze all appropriate service and business metrics and contribute to action plans to improve outcomes.
- Complete all required audits and paperwork.
- Provide direct supervision, including coaching and feedback to all team members, as appropriate, following proper guidelines.
- Create and maintain a positive work environment for all team members.
- Administer immunizations and actively participate in clinical services to optimize patient and company outcomes.
- Assist in mentoring/training new team members in the Pharmacy Lead and execute all company initiatives and programs.
- Remain informed and up to date on new drugs, therapies, and developments in the pharmacy industry.
- Maintain professional competency and service skills. Be an advocate for positive change in the pharmacy profession to improve, advance, and expand both patient care and company performance.
- Continuously build professional rapport with outside partners including physicians, nurses, medical assistants, industry representatives and vendors.
- Perform duties of Pharmacy Technician as required.
About us
At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.
See all 47+ Service Team Lead Jobs at Giant Eagle
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Get Access To All JobsTips for Finding Service Team Lead Jobs at Giant Eagle
Frame your supervisory experience for retail
Giant Eagle hires Service Team Leads to manage shift operations, staff scheduling, and customer escalations. Translate your previous team leadership experience into these specific retail outcomes on your resume, not just generic management titles.
Confirm your degree supports the E-3
The E-3 requires a specialty occupation tied to a qualifying degree. Retail management roles can qualify, but you need documentation linking your degree field to a supervisory or business management function. Gather your academic transcripts and credential evaluations before applying.
Target Giant Eagle locations with high hiring volume
Giant Eagle operates across Pennsylvania, Ohio, West Virginia, Indiana, and Maryland. Stores in larger metro areas post Service Team Lead openings more consistently. Focusing your applications on high-volume markets increases your chances of landing an active opening.
Use Migrate Mate to filter verified sponsorship roles
Not every Giant Eagle job posting will signal visa sponsorship upfront. Search verified E-3 sponsorship listings on Migrate Mate to surface Service Team Lead openings where sponsorship is confirmed, so you're not guessing from a generic job board.
Prompt HR early about the LCA filing timeline
Once you receive an offer, your employer must file a Labor Condition Application with the DOL before your E-3 visa interview can proceed. Ask HR which immigration counsel they use and when they plan to initiate the LCA to avoid delays in your start date.
Prepare for a consular interview tied to store-level duties
At your E-3 visa interview, officers may probe whether the role genuinely requires a degree. Bring your offer letter, the LCA, and a job description that clearly outlines analytical, managerial, or operational responsibilities beyond basic supervisory tasks.
Frequently Asked Questions
Does Giant Eagle sponsor H-1B visas for Service Team Leads?
Giant Eagle's documented sponsorship activity for Service Team Lead roles has been under the E-3 visa category, which is available exclusively to Australian citizens. H-1B visa sponsorship for this role has not been a consistent pattern. If you're not Australian, it's worth asking HR directly whether they're open to H-1B sponsorship, as retail management roles can qualify as specialty occupations.
Which visa types are commonly used for Service Team Lead roles at Giant Eagle?
The E-3 visa is the category Giant Eagle has used for Service Team Lead sponsorship. The E-3 is available only to Australian citizens, requires a qualifying bachelor's degree tied to the role, and involves an employer-filed Labor Condition Application through the DOL. It's a two-year visa with unlimited renewals, making it well suited to long-term retail management careers.
What qualifications or experience does Giant Eagle expect for a Service Team Lead?
Giant Eagle typically looks for candidates with frontline retail or customer service management experience, the ability to lead shift operations, and strong communication skills for handling staff and customer issues. A bachelor's degree in business, retail management, or a related field strengthens both your application and your E-3 eligibility, since the visa requires a degree that logically relates to the role.
How do I apply for Service Team Lead jobs at Giant Eagle?
You can find active Service Team Lead openings at Giant Eagle through Migrate Mate, which filters for roles with verified visa sponsorship history. When applying, tailor your resume to highlight team leadership, scheduling, and operational responsibilities specific to retail environments. After securing an offer, your employer will need to file a Labor Condition Application with the DOL before you can proceed with your E-3 visa interview at a U.S. consulate in Australia.
How do I understand the timeline from job offer to starting work on an E-3?
After receiving your offer, your employer files the LCA with the DOL, which typically takes one to two weeks if filed electronically. Once the LCA is certified, you complete the DS-160 online, pay the visa fee, and schedule your consulate interview in Australia. Appointment availability varies by consulate, but many applicants complete the full process within four to six weeks of receiving their offer.