Support Lead Jobs at Fabletics with Visa Sponsorship
Fabletics hires Support Leads to manage customer experience teams across its direct-to-consumer operations. The company has a track record of sponsoring work visas for this function, making it a viable target if you're on H-1B, OPT, TN, or similar status and building a career in fashion and apparel operations.
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Job Description
Fabletics is currently looking for a Retail Full-Time Sales Lead for our location at Tulsa Premium Outlets - Jenks, OK!
How Do You Fit In?
As the Sales Lead, you will be responsible for providing a best-in-class retail store customer experience and support in Sales & Operations. Using cutting-edge technology, you will enable our Customers to shop seamlessly between our website and retail stores. Working alongside the Store Manager, store supervisors, and a team of highly personable associates, you'll help our Customers Live their Passion. The right candidate will be a self-motivated, highly energetic individual who is comfortable engaging the public. You will join a tight knit group of key contributors who are actively working together to achieve aggressive goals and meet timelines to drive the business forward.
This position will report to the Store Manager.
Responsibilities
- Embody our culture and values and providing insight to our Customers on how to Live their passion.
- Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
- Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
- Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.)
- Works in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
- Communicate inventory and training needs to Store Manager to increase overall Customer experience.
- Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer’s purchase journey.
- Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
- Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
- Serve as a resource for general product knowledge to all customers and team members.
- Maintain personal sales and achieve sales goals.
- Maintain all safety and security standards and identify, communicate potential issues.
- Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.
Required Skills
- 1-year minimum of work experience within a retail environment. Prior retail management experience, a plus.
- Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
- Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
- Ability to work with large teams.
- Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
- Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
- Familiar with retail inventory and P.O.S. systems.
- Self-motivated, a good communicator with an innate ability to bring the best out in others.
- The ability to multi-task, set priorities and work well under pressure.
- Flexibility in work hours, open to work evenings, weekends, and national holidays.
- This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders.
- Applicants must be 18 years of age or older.
What’s In It For You?
- The role has a salary between $17.00 - $20.00 per hour depending on experience
- 50% employee discount on Fabletics Brands
- Free outfits each month
- Paid Sick Time
- 401k match
- Annual Bonus Plan*
- Paid Time Off
- And More!
Security Alert: Protect yourself from scams
At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.
We encourage you to apply regardless of meeting all qualifications and/or requirements.

Job Description
Fabletics is currently looking for a Retail Full-Time Sales Lead for our location at Tulsa Premium Outlets - Jenks, OK!
How Do You Fit In?
As the Sales Lead, you will be responsible for providing a best-in-class retail store customer experience and support in Sales & Operations. Using cutting-edge technology, you will enable our Customers to shop seamlessly between our website and retail stores. Working alongside the Store Manager, store supervisors, and a team of highly personable associates, you'll help our Customers Live their Passion. The right candidate will be a self-motivated, highly energetic individual who is comfortable engaging the public. You will join a tight knit group of key contributors who are actively working together to achieve aggressive goals and meet timelines to drive the business forward.
This position will report to the Store Manager.
Responsibilities
- Embody our culture and values and providing insight to our Customers on how to Live their passion.
- Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
- Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
- Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.)
- Works in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
- Communicate inventory and training needs to Store Manager to increase overall Customer experience.
- Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer’s purchase journey.
- Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
- Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
- Serve as a resource for general product knowledge to all customers and team members.
- Maintain personal sales and achieve sales goals.
- Maintain all safety and security standards and identify, communicate potential issues.
- Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.
Required Skills
- 1-year minimum of work experience within a retail environment. Prior retail management experience, a plus.
- Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
- Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
- Ability to work with large teams.
- Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
- Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
- Familiar with retail inventory and P.O.S. systems.
- Self-motivated, a good communicator with an innate ability to bring the best out in others.
- The ability to multi-task, set priorities and work well under pressure.
- Flexibility in work hours, open to work evenings, weekends, and national holidays.
- This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders.
- Applicants must be 18 years of age or older.
What’s In It For You?
- The role has a salary between $17.00 - $20.00 per hour depending on experience
- 50% employee discount on Fabletics Brands
- Free outfits each month
- Paid Sick Time
- 401k match
- Annual Bonus Plan*
- Paid Time Off
- And More!
Security Alert: Protect yourself from scams
At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.
We encourage you to apply regardless of meeting all qualifications and/or requirements.
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Get Access To All JobsTips for Finding Support Lead Jobs at Fabletics Jobs
Frame Your Experience Around Retention Metrics
Fabletics runs a membership-based model, so Support Lead candidates who can speak to churn reduction, CSAT scores, and escalation resolution rates stand out. Quantify your team outcomes before applying, not after you get the interview.
Confirm Your OPT Work Authorization Start Date Early
If you're on F-1 OPT, verify your Employment Authorization Document reflects a start date that aligns with Fabletics' onboarding cycle. A mismatched date can delay your first paycheck even after an offer is signed.
Target Fabletics Roles Before Peak Hiring Cycles
Fashion and apparel companies like Fabletics typically ramp up support operations ahead of major sales periods. Applications submitted outside those windows often reach hiring managers with more bandwidth to process sponsorship paperwork alongside your offer.
Ask Directly About the H-1B Filing Timeline
USCIS H-1B cap registrations open in March for an October 1 start date. When you reach the offer stage, ask Fabletics' HR whether they use premium processing and what internal lead time they need to prepare your I-129 petition.
Use Migrate Mate to Filter Support Lead Openings by Visa Type
Searching Fabletics' career page won't show you which roles have active sponsorship history. Use Migrate Mate to filter Support Lead positions by visa type so you're only applying where the sponsorship pathway is already established.
Prepare Your TN Documentation If You Hold Canadian or Mexican Citizenship
TN status for management roles requires documentation showing the position falls under an eligible USMCA category. Have your offer letter and an employer support letter ready before your port-of-entry appointment, since TN adjudication happens on the spot.
Support Lead at Fabletics jobs are hiring across the US. Find yours.
Find Support Lead at Fabletics JobsFrequently Asked Questions
Does Fabletics sponsor H-1B visas for Support Leads?
Yes, Fabletics has sponsored H-1B visas for Support Lead roles. Because H-1B cap-subject petitions are tied to the annual USCIS lottery, timing your application and offer acceptance around the March registration window is critical. If you're already in H-1B status with another employer, a transfer petition avoids the lottery entirely and can be filed any time of year.
Which visa types are commonly used for Support Lead roles at Fabletics?
Fabletics has sponsored H-1B, F-1 OPT, F-1 CPT, TN, and J-1 visas for this function. OPT and CPT are most common for recent graduates entering the role early in their careers. H-1B and TN are more typical for experienced candidates in long-term positions. The right visa depends on your nationality, degree, and career stage.
What qualifications does Fabletics expect for a Support Lead role?
Fabletics typically looks for candidates with experience managing customer support teams in a direct-to-consumer or subscription-based environment. Familiarity with membership retention workflows, escalation handling, and workforce scheduling tools is relevant. A bachelor's degree in business, communications, or a related field strengthens a sponsorship case, particularly for H-1B petitions that require a specialty occupation argument.
How do I apply for Support Lead jobs at Fabletics?
You can find open Support Lead positions on Fabletics' careers page or through Migrate Mate, which filters listings by visa sponsorship type so you can confirm sponsorship eligibility before applying. Tailor your application to highlight team leadership metrics and experience in subscription or membership customer service, since those are directly relevant to Fabletics' business model.
How do I plan my timeline around Fabletics' sponsorship process?
For H-1B, build in at least three to four months between offer acceptance and your intended start date so Fabletics has time to prepare and file your I-129 petition before the USCIS deadline. For OPT extensions or TN renewals, align your application with your current authorization expiration and confirm Fabletics' HR team is aware of your status end date from the start of negotiations.
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