Customer Service Jobs at Fabletics with Visa Sponsorship
Customer Service roles at Fabletics sit at the intersection of fashion retail and high-volume member engagement, supporting the brand's subscription model across digital and in-person channels. Fabletics has a track record of sponsoring work visas for this function, making it a viable target for candidates on H-1B, OPT, TN, and J-1 status.
See All Customer Service at Fabletics JobsOverview
Showing 5 of 213+ Customer Service Jobs at Fabletics jobs


Have you applied for this role?


Have you applied for this role?


Have you applied for this role?


Have you applied for this role?


Have you applied for this role?
See all 213+ Customer Service Jobs at Fabletics
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Jobs at Fabletics.
Get Access To All Jobs
Job Description
Fabletics is seeking a passionate and driven Retail Store Manager for our store at University Town Center in Sarasota, FL!
What makes this job FAB?
As the Store Manager, you will lead the charge in creating a world-class retail environment, overseeing all aspects of Sales & Operations. With cutting-edge technology at your disposal, you will ensure a seamless shopping experience between our website and retail stores for our customers. Collaborate with Store Leaders to recruit, hire, and train a team of enthusiastic associates dedicated to helping our customers live their passion. We’re looking for a self-driven, high-energy leader who thrives on public interaction. Join our close-knit team of key players, all focused on hitting ambitious targets and advancing the business while guiding the career paths of 10 to 12 associates and leaders. Ready to lead and inspire.
This position will report to the Regional Director.
How you’ll play to Win
- Embody our culture and values through a high degree of self-accountability acting as a model for all team members both internally or externally.
- Recruit, hire and train store Associates and Supervisors preparing them to actively engage our Customers in new and meaningful ways.
- Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
- Directing the daily activities of Store Supervisors and Associates in alignment with Company and Store goals.
- Work with cross-functional teams such as Merchandising, Inventory Planning and Fulfillment to provide timely and responsible outcomes to needs and requests.
- Ensure operational efficiency by actively managing operational tasks related to Payroll, Inventory Management and paperwork.
- Develop and maintain store merchandising guidelines that make the store easy to shop and adds value to the Customer’s purchase journey.
- Actively participate to provide and nourish feedback from all levels of the organization to continuously improve the business.
What you bring to the team
- 2+ years of working as a manager within a retail environment.
- Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
- Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
- Ability to work with large teams setting personal and professional goals for themselves and others.
- Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
- Be extremely analytical and quantitative and very comfortable building advanced spreadsheet models.
- Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
- Familiar with Excel, Outlook, and retail inventory and POS systems.
- Self-motivated, a good communicator with an innate ability to bring the best out in others.
- The ability to multi-task, set priorities and work well under pressure.
- This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders.
- Applicants must be 18 years of age or older.
Availability
- Willing to work onsite and a flexible schedule including evenings, weekends, and holidays.
Benefits of joining our team
- 70% employee discount on Fabletics Brands
- Free outfits each month
- Paid Sick Time
- 401k match
- Annual Bonus Plan*
- Paid Time Off
- And More!
LI-AH2
LI-Onsite
Security Alert: Protect yourself from scams
At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.
We encourage you to apply regardless of meeting all qualifications and/or requirements.

Job Description
Fabletics is seeking a passionate and driven Retail Store Manager for our store at University Town Center in Sarasota, FL!
What makes this job FAB?
As the Store Manager, you will lead the charge in creating a world-class retail environment, overseeing all aspects of Sales & Operations. With cutting-edge technology at your disposal, you will ensure a seamless shopping experience between our website and retail stores for our customers. Collaborate with Store Leaders to recruit, hire, and train a team of enthusiastic associates dedicated to helping our customers live their passion. We’re looking for a self-driven, high-energy leader who thrives on public interaction. Join our close-knit team of key players, all focused on hitting ambitious targets and advancing the business while guiding the career paths of 10 to 12 associates and leaders. Ready to lead and inspire.
This position will report to the Regional Director.
How you’ll play to Win
- Embody our culture and values through a high degree of self-accountability acting as a model for all team members both internally or externally.
- Recruit, hire and train store Associates and Supervisors preparing them to actively engage our Customers in new and meaningful ways.
- Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
- Directing the daily activities of Store Supervisors and Associates in alignment with Company and Store goals.
- Work with cross-functional teams such as Merchandising, Inventory Planning and Fulfillment to provide timely and responsible outcomes to needs and requests.
- Ensure operational efficiency by actively managing operational tasks related to Payroll, Inventory Management and paperwork.
- Develop and maintain store merchandising guidelines that make the store easy to shop and adds value to the Customer’s purchase journey.
- Actively participate to provide and nourish feedback from all levels of the organization to continuously improve the business.
What you bring to the team
- 2+ years of working as a manager within a retail environment.
- Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
- Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
- Ability to work with large teams setting personal and professional goals for themselves and others.
- Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
- Be extremely analytical and quantitative and very comfortable building advanced spreadsheet models.
- Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
- Familiar with Excel, Outlook, and retail inventory and POS systems.
- Self-motivated, a good communicator with an innate ability to bring the best out in others.
- The ability to multi-task, set priorities and work well under pressure.
- This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders.
- Applicants must be 18 years of age or older.
Availability
- Willing to work onsite and a flexible schedule including evenings, weekends, and holidays.
Benefits of joining our team
- 70% employee discount on Fabletics Brands
- Free outfits each month
- Paid Sick Time
- 401k match
- Annual Bonus Plan*
- Paid Time Off
- And More!
LI-AH2
LI-Onsite
Security Alert: Protect yourself from scams
At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.
We encourage you to apply regardless of meeting all qualifications and/or requirements.
See all 213+ Customer Service at Fabletics jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at Fabletics roles.
Get Access To All JobsTips for Finding Customer Service Jobs at Fabletics Jobs
Tailor your resume for membership-model service
Fabletics runs a subscription-based retail model, so highlight experience with recurring billing inquiries, churn reduction, or loyalty program support. Generic retail customer service experience reads weaker than examples tied to subscription or membership contexts.
Target roles that align with your visa category
F-1 OPT and CPT candidates should apply to roles explicitly listed as full-time or internship-eligible positions. TN applicants should confirm the posted role fits a qualifying USMCA occupation category before applying, since not all Customer Service titles qualify.
Confirm E-Verify enrollment before accepting an offer
Fabletics must be enrolled in E-Verify to legally onboard visa holders. Ask your recruiter directly whether the specific hiring entity is enrolled, since large retail brands sometimes run separate legal entities for different business units.
Time your application around Fabletics hiring cycles
Fashion and apparel brands like Fabletics tend to ramp up Customer Service hiring ahead of Q4 and major sale periods. Applying in late summer positions you for roles that need to be filled before the holiday peak, which can accelerate the offer and filing timeline.
Use Migrate Mate to find open Customer Service roles at Fabletics
Migrate Mate filters job listings by visa sponsorship history, so you can surface Fabletics Customer Service openings where sponsorship has been confirmed. This saves time you'd otherwise spend applying blind to roles that may not support your visa status.
Request H-1B filing clarity before your OPT expires
If you're transitioning from F-1 OPT, confirm with the Fabletics HR team whether they will file your H-1B petition in the April lottery window. The USCIS cap-subject registration deadline does not move, and missing it means waiting another full year.
Customer Service at Fabletics jobs are hiring across the US. Find yours.
Find Customer Service at Fabletics JobsFrequently Asked Questions
Does Fabletics sponsor H-1B visas for Customer Service?
Yes, Fabletics has sponsored H-1B visas for Customer Service roles. Sponsorship is not automatic with every offer, so you should raise your visa status early in the recruiter conversation and confirm whether the specific role and hiring entity are set up to support an H-1B petition through USCIS before advancing through the interview process.
Which visa types does Fabletics commonly sponsor for Customer Service roles?
Fabletics has sponsored H-1B, F-1 OPT, F-1 CPT, TN, and J-1 visas for Customer Service positions. F-1 OPT is common for recent graduates entering the role directly. TN status applies to Canadian and Mexican nationals in qualifying occupations. H-1B sponsorship is available but typically requires the role to meet specialty occupation criteria, which not all Customer Service positions satisfy.
What qualifications and experience does Fabletics expect for Customer Service roles?
Fabletics Customer Service roles generally require experience handling high-volume member or subscriber interactions, familiarity with CRM platforms, and comfort navigating billing and return inquiries specific to subscription retail. Roles supporting the VIP membership program may also look for candidates with retention or escalation experience. A background in fashion, apparel, or direct-to-consumer brands strengthens your profile.
How do I apply for Customer Service jobs at Fabletics?
You can find and apply for Customer Service openings at Fabletics through Migrate Mate, which surfaces roles by visa sponsorship history so you can confirm sponsorship eligibility before applying. Once you identify a role, apply directly through Fabletics' careers portal and disclose your visa status early in the recruiter screening call to avoid late-stage mismatches on sponsorship.
How do I manage the timeline between a Fabletics offer and my visa filing?
Timeline depends on your current status. F-1 OPT holders should confirm whether Fabletics will sponsor an H-1B before OPT expires, since USCIS only accepts cap-subject H-1B registrations in March each year. TN applicants can typically start within weeks of an offer. J-1 holders should check whether a waiver is required before Fabletics can proceed with sponsorship.
See which Customer Service at Fabletics employers are hiring and sponsoring visas right now.
Search Customer Service at Fabletics Jobs