Customer Support Jobs at Fabletics with Visa Sponsorship
Fabletics hires Customer Support professionals to deliver on-brand service experiences for a global activewear membership. The company has sponsored work visas for this function, making it a realistic target if you're on H-1B, OPT, CPT, TN, or J-1 status and building a support career in fashion.
See All Customer Support at Fabletics JobsOverview
Showing 5 of 212+ Customer Support Jobs at Fabletics jobs


Have you applied for this role?


Have you applied for this role?


Have you applied for this role?


Have you applied for this role?


Have you applied for this role?
See all 212+ Customer Support Jobs at Fabletics
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support Jobs at Fabletics.
Get Access To All Jobs
Job Description
Fabletics is seeking a passionate and driven Retail Store Manager for our store at University Town Center in Sarasota, FL!
What makes this job FAB?
As the Store Manager, you will lead the charge in creating a world-class retail environment, overseeing all aspects of Sales & Operations. With cutting-edge technology at your disposal, you will ensure a seamless shopping experience between our website and retail stores for our customers. Collaborate with Store Leaders to recruit, hire, and train a team of enthusiastic associates dedicated to helping our customers live their passion. We’re looking for a self-driven, high-energy leader who thrives on public interaction. Join our close-knit team of key players, all focused on hitting ambitious targets and advancing the business while guiding the career paths of 10 to 12 associates and leaders. Ready to lead and inspire.
This position will report to the Regional Director.
How you’ll play to Win
- Embody our culture and values through a high degree of self-accountability acting as a model for all team members both internally or externally.
- Recruit, hire and train store Associates and Supervisors preparing them to actively engage our Customers in new and meaningful ways.
- Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
- Directing the daily activities of Store Supervisors and Associates in alignment with Company and Store goals.
- Work with cross-functional teams such as Merchandising, Inventory Planning and Fulfillment to provide timely and responsible outcomes to needs and requests.
- Ensure operational efficiency by actively managing operational tasks related to Payroll, Inventory Management and paperwork.
- Develop and maintain store merchandising guidelines that make the store easy to shop and adds value to the Customer’s purchase journey.
- Actively participate to provide and nourish feedback from all levels of the organization to continuously improve the business.
What you bring to the team
- 2+ years of working as a manager within a retail environment.
- Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
- Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
- Ability to work with large teams setting personal and professional goals for themselves and others.
- Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
- Be extremely analytical and quantitative and very comfortable building advanced spreadsheet models.
- Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
- Familiar with Excel, Outlook, and retail inventory and POS systems.
- Self-motivated, a good communicator with an innate ability to bring the best out in others.
- The ability to multi-task, set priorities and work well under pressure.
- This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders.
- Applicants must be 18 years of age or older.
Availability
- Willing to work onsite and a flexible schedule including evenings, weekends, and holidays.
Benefits of joining our team
- 70% employee discount on Fabletics Brands
- Free outfits each month
- Paid Sick Time
- 401k match
- Annual Bonus Plan*
- Paid Time Off
- And More!
LI-AH2
LI-Onsite
Security Alert: Protect yourself from scams
At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.
We encourage you to apply regardless of meeting all qualifications and/or requirements.

Job Description
Fabletics is seeking a passionate and driven Retail Store Manager for our store at University Town Center in Sarasota, FL!
What makes this job FAB?
As the Store Manager, you will lead the charge in creating a world-class retail environment, overseeing all aspects of Sales & Operations. With cutting-edge technology at your disposal, you will ensure a seamless shopping experience between our website and retail stores for our customers. Collaborate with Store Leaders to recruit, hire, and train a team of enthusiastic associates dedicated to helping our customers live their passion. We’re looking for a self-driven, high-energy leader who thrives on public interaction. Join our close-knit team of key players, all focused on hitting ambitious targets and advancing the business while guiding the career paths of 10 to 12 associates and leaders. Ready to lead and inspire.
This position will report to the Regional Director.
How you’ll play to Win
- Embody our culture and values through a high degree of self-accountability acting as a model for all team members both internally or externally.
- Recruit, hire and train store Associates and Supervisors preparing them to actively engage our Customers in new and meaningful ways.
- Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
- Directing the daily activities of Store Supervisors and Associates in alignment with Company and Store goals.
- Work with cross-functional teams such as Merchandising, Inventory Planning and Fulfillment to provide timely and responsible outcomes to needs and requests.
- Ensure operational efficiency by actively managing operational tasks related to Payroll, Inventory Management and paperwork.
- Develop and maintain store merchandising guidelines that make the store easy to shop and adds value to the Customer’s purchase journey.
- Actively participate to provide and nourish feedback from all levels of the organization to continuously improve the business.
What you bring to the team
- 2+ years of working as a manager within a retail environment.
- Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
- Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
- Ability to work with large teams setting personal and professional goals for themselves and others.
- Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
- Be extremely analytical and quantitative and very comfortable building advanced spreadsheet models.
- Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
- Familiar with Excel, Outlook, and retail inventory and POS systems.
- Self-motivated, a good communicator with an innate ability to bring the best out in others.
- The ability to multi-task, set priorities and work well under pressure.
- This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders.
- Applicants must be 18 years of age or older.
Availability
- Willing to work onsite and a flexible schedule including evenings, weekends, and holidays.
Benefits of joining our team
- 70% employee discount on Fabletics Brands
- Free outfits each month
- Paid Sick Time
- 401k match
- Annual Bonus Plan*
- Paid Time Off
- And More!
LI-AH2
LI-Onsite
Security Alert: Protect yourself from scams
At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.
We encourage you to apply regardless of meeting all qualifications and/or requirements.
See all 212+ Customer Support at Fabletics jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support at Fabletics roles.
Get Access To All JobsTips for Finding Customer Support Jobs at Fabletics Jobs
Frame Your Resume Around Membership Retention
Fabletics runs a subscription model, so highlight experience handling churn, billing disputes, or loyalty program issues. Support roles here prioritize retention outcomes over ticket volume, and your resume should reflect that directly.
Confirm Sponsorship Eligibility Before Your Interview
Ask your recruiter directly whether the specific Customer Support role is eligible for visa sponsorship. Some customer-facing or contractor-classified positions at fashion retailers fall outside sponsorship scope, even when the company sponsors other roles.
Use Migrate Mate to Find Sponsoring Customer Support Openings
Search Migrate Mate's job board to surface Customer Support roles at Fabletics filtered by visa type. It saves time by showing only positions where sponsorship is on the table, rather than applying blindly and asking later.
Prepare for Fashion-Specific Product Knowledge Questions
Fabletics interviewers often test familiarity with activewear and the VIP membership structure. Researching the product lines, pricing tiers, and common cancellation complaints before your interview positions you as a hire who needs less onboarding.
Understand TN Status Limitations for Support Roles
TN visas for Canadian and Mexican nationals require the role to fit a USMCA-listed occupation. Many Customer Support titles do not qualify. Confirm with USCIS guidelines or an immigration attorney before relying on TN as your sponsorship path at Fabletics.
Customer Support at Fabletics jobs are hiring across the US. Find yours.
Find Customer Support at Fabletics JobsFrequently Asked Questions
Does Fabletics sponsor H-1B visas for Customer Support roles?
Fabletics has sponsored H-1B visas for Customer Support positions, though sponsorship availability depends on the specific role, team, and hiring cycle. Not every open Customer Support listing will include sponsorship, so confirm directly with the recruiter during the screening stage before investing time in the full interview process.
Which visa types are commonly used for Customer Support roles at Fabletics?
H-1B and F-1 OPT are the most common pathways for Customer Support hires at Fabletics. F-1 CPT can cover internships or co-op placements. TN status is theoretically available to Canadian and Mexican nationals, but Customer Support roles often do not map cleanly to USMCA-listed occupations, so verify your specific title qualifies before assuming it applies.
What qualifications or experience does Fabletics expect for Customer Support roles?
Fabletics typically looks for candidates with direct customer-facing experience, ideally in retail, e-commerce, or subscription services. Familiarity with CRM platforms and billing resolution processes is valued. For roles requiring visa sponsorship, a bachelor's degree in a related field strengthens your application, particularly if you're pursuing H-1B sponsorship where specialty occupation criteria apply.
How do I apply for Customer Support jobs at Fabletics?
You can find and apply for Customer Support openings at Fabletics through Migrate Mate, which filters listings by visa sponsorship eligibility so you only see roles relevant to your immigration status. From there, apply directly and disclose your sponsorship needs early in the recruiter screen to avoid surprises late in the process.
How do I time my application around visa filing deadlines?
H-1B petitions can only be filed once per year, with the lottery registration window typically opening in March and employment starting no earlier than October 1. If you're on OPT and targeting Fabletics, aim to have an offer finalized well before March to ensure your employer can register you in time for that cap year.
See which Customer Support at Fabletics employers are hiring and sponsoring visas right now.
Search Customer Support at Fabletics Jobs