Support Associate Jobs at Fabletics with Visa Sponsorship
Support Associate roles at Fabletics sit at the intersection of customer experience and fashion retail operations, handling everything from order support to membership inquiries. Fabletics has a documented history of sponsoring work visas for this function, making it a viable target for international candidates pursuing U.S. employment.
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Job Description
Fabletics is currently looking for a Retail Full-Time Sales Lead for our location at Tulsa Premium Outlets - Jenks, OK!
How Do You Fit In?
As the Sales Lead, you will be responsible for providing a best-in-class retail store customer experience and support in Sales & Operations. Using cutting-edge technology, you will enable our Customers to shop seamlessly between our website and retail stores. Working alongside the Store Manager, store supervisors, and a team of highly personable associates, you'll help our Customers Live their Passion. The right candidate will be a self-motivated, highly energetic individual who is comfortable engaging the public. You will join a tight knit group of key contributors who are actively working together to achieve aggressive goals and meet timelines to drive the business forward.
This position will report to the Store Manager.
Responsibilities
- Embody our culture and values and providing insight to our Customers on how to Live their passion.
- Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
- Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
- Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.)
- Works in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
- Communicate inventory and training needs to Store Manager to increase overall Customer experience.
- Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer’s purchase journey.
- Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
- Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
- Serve as a resource for general product knowledge to all customers and team members.
- Maintain personal sales and achieve sales goals.
- Maintain all safety and security standards and identify, communicate potential issues.
- Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.
Required Skills
- 1-year minimum of work experience within a retail environment. Prior retail management experience, a plus.
- Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
- Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
- Ability to work with large teams.
- Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
- Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
- Familiar with retail inventory and P.O.S. systems.
- Self-motivated, a good communicator with an innate ability to bring the best out in others.
- The ability to multi-task, set priorities and work well under pressure.
- Flexibility in work hours, open to work evenings, weekends, and national holidays.
- This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders.
- Applicants must be 18 years of age or older.
What’s In It For You?
- The role has a salary between $17.00 - $20.00 per hour depending on experience
- 50% employee discount on Fabletics Brands
- Free outfits each month
- Paid Sick Time
- 401k match
- Annual Bonus Plan*
- Paid Time Off
- And More!
Security Alert: Protect yourself from scams
At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.
We encourage you to apply regardless of meeting all qualifications and/or requirements.

Job Description
Fabletics is currently looking for a Retail Full-Time Sales Lead for our location at Tulsa Premium Outlets - Jenks, OK!
How Do You Fit In?
As the Sales Lead, you will be responsible for providing a best-in-class retail store customer experience and support in Sales & Operations. Using cutting-edge technology, you will enable our Customers to shop seamlessly between our website and retail stores. Working alongside the Store Manager, store supervisors, and a team of highly personable associates, you'll help our Customers Live their Passion. The right candidate will be a self-motivated, highly energetic individual who is comfortable engaging the public. You will join a tight knit group of key contributors who are actively working together to achieve aggressive goals and meet timelines to drive the business forward.
This position will report to the Store Manager.
Responsibilities
- Embody our culture and values and providing insight to our Customers on how to Live their passion.
- Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
- Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
- Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.)
- Works in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
- Communicate inventory and training needs to Store Manager to increase overall Customer experience.
- Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer’s purchase journey.
- Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
- Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
- Serve as a resource for general product knowledge to all customers and team members.
- Maintain personal sales and achieve sales goals.
- Maintain all safety and security standards and identify, communicate potential issues.
- Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.
Required Skills
- 1-year minimum of work experience within a retail environment. Prior retail management experience, a plus.
- Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
- Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
- Ability to work with large teams.
- Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
- Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
- Familiar with retail inventory and P.O.S. systems.
- Self-motivated, a good communicator with an innate ability to bring the best out in others.
- The ability to multi-task, set priorities and work well under pressure.
- Flexibility in work hours, open to work evenings, weekends, and national holidays.
- This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders.
- Applicants must be 18 years of age or older.
What’s In It For You?
- The role has a salary between $17.00 - $20.00 per hour depending on experience
- 50% employee discount on Fabletics Brands
- Free outfits each month
- Paid Sick Time
- 401k match
- Annual Bonus Plan*
- Paid Time Off
- And More!
Security Alert: Protect yourself from scams
At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.
We encourage you to apply regardless of meeting all qualifications and/or requirements.
See all 110+ Support Associate at Fabletics jobs
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Get Access To All JobsTips for Finding Support Associate Jobs at Fabletics Jobs
Tailor your resume to activewear retail
Fabletics operates a subscription membership model, so framing your support experience around retention, churn reduction, and upselling resonates more than generic customer service language. Highlight familiarity with chat, email, and phone channels in high-volume fashion retail environments.
Verify your OPT start date before applying
Support Associate roles at Fabletics can move quickly from interview to offer. If you're on F-1 OPT, confirm your Employment Authorization Document is already in hand before the process starts, since onboarding won't wait for pending USCIS adjudication.
Browse open Support Associate roles on Migrate Mate
Fabletics posts Support Associate openings across multiple locations and work arrangements. Use Migrate Mate to filter specifically for Fabletics roles that are open to visa sponsorship, so you're not spending time on listings that won't support your status.
Ask about sponsorship scope during the offer stage
Once you have a verbal offer, ask HR directly whether the role is eligible for H-1B or TN sponsorship and whether the company uses outside immigration counsel. Fabletics has sponsored these visa types before, but not every Support Associate position is automatically approved for filing.
Prepare for TN eligibility if you are Canadian or Mexican
TN status under the USMCA covers certain professional categories. For a Support Associate role, confirm with Fabletics HR that your job duties and degree field satisfy a qualifying TN category before the offer letter is finalized, since TN eligibility is determined at the DOL and border level.
Document your fashion or retail customer service credentials clearly
Fabletics recruits Support Associates with backgrounds in apparel, fitness, or subscription retail. Organize references, performance reviews, and any e-commerce platform experience before interviews so you can present a complete credentials package when sponsorship paperwork begins.
Support Associate at Fabletics jobs are hiring across the US. Find yours.
Find Support Associate at Fabletics JobsFrequently Asked Questions
Does Fabletics sponsor H-1B visas for Support Associates?
Yes, Fabletics has a track record of sponsoring H-1B visas for Support Associate roles. Not every open position is automatically eligible, so you should confirm sponsorship availability directly with the recruiter during the offer stage. H-1B sponsorship requires your employer to file a Labor Condition Application with the DOL and a petition with USCIS, so allow adequate lead time before your current status expires.
How do I apply for Support Associate jobs at Fabletics?
You can find and apply for Support Associate positions at Fabletics through Migrate Mate, which filters for roles open to visa sponsorship so you can identify relevant openings without manually checking each listing. When applying, align your resume with Fabletics' membership-driven service model and be explicit about your visa status and any sponsorship requirements upfront so the hiring team can plan accordingly.
Which visa types are commonly used for Support Associate roles at Fabletics?
Fabletics has sponsored H-1B, F-1 OPT, F-1 CPT, TN, and J-1 visa holders for Support Associate positions. F-1 OPT and CPT are common entry points for recent graduates because they allow work authorization while a longer-term sponsorship path is evaluated. TN is available to Canadian and Mexican nationals in qualifying professional categories. H-1B becomes the primary route once you need employer-sponsored status beyond OPT.
What qualifications or experience does Fabletics expect for Support Associate roles?
Fabletics typically looks for candidates with customer-facing experience in retail, e-commerce, or subscription services. Familiarity with fitness or activewear brands is a plus but not a hard requirement. Strong written and verbal communication skills are essential since the role spans chat, email, and phone support. For international candidates pursuing sponsorship, a bachelor's degree strengthens your H-1B specialty occupation case, even though Support Associate roles do not always require one.
How do I plan my timeline if I need Fabletics to file an H-1B for me?
H-1B cap-subject petitions are filed in April for an October 1 start date, so your offer and DOL Labor Condition Application need to be in place well before April. If you are currently on F-1 OPT, your OPT end date determines whether you need a cap-gap extension to bridge the gap. USCIS processes standard H-1B petitions within three to six months, though premium processing is available for faster adjudication.
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