Support Associate Jobs at Faherty Brand with Visa Sponsorship
Faherty Brand hires Support Associates across its retail locations to deliver the brand's coastal lifestyle experience on the floor. The company has sponsored E-3 visas for this function, making it a realistic target for qualified Australian candidates ready to work in a customer-facing retail role.
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Get Access To All JobsINTRODUCTION
The Sales Associate is a key member of our customer service team who will exude energy that is upbeat and contagious. They will do what it takes to create a memorable impact on our customers through storytelling and authentic engagement. As a Sales Associate, you will be responsible for knowing our product inside and out and will be the expert in sustainable fashion, product knowledge, and personal style.
ROLE AND RESPONSIBILITIES
What you'll do:
- Experience in a similar scope; hi-growth direct to consumer retail brands preferred.
- Omnichannel awareness and the ability to provide a seamless customer experience between retail stores and ecommerce platforms.
- Adept with technology and apps.
- Strong communication skills with the ability to effectively communicate with purpose across a variety of platforms.
- Proven track record achieving personal results within a retail business; success reflective in consistently outpacing sales and performance goals.
- Passionate about contributing to brand with purpose and demonstrating advocacy through business.
Physical Requirements:
- Available when we are open for business, including nights, weekends, and holidays.
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
WHAT YOU'LL HAVE:
- You are a natural people person. You have an insatiable desire to engage with others and nurture relationships.
- You make mistakes (we all do!). You acknowledge your errors, learn from them, and move forward with your newfound wisdom.
- You do not shy away from hard work. You know how to be resourceful and are not afraid to get your hands dirty. You think outside of the box and are always looking to add new tools to your toolbox.
- You have an inquisitive mind. You are comfortable asking the uncomfortable questions and are not satisfied with the status quo.
- You spread good vibes. You know how to cut loose (while still keeping it together) and embrace all our brand values.
- You respond to problems with solutions. You are a self-starter, you thrive in the grey space and will not stop until the work is done.
- You deliver on promises. You follow through with your commitments and show consistency between your words and actions.
- You are open to feedback and always strive to learn and grow. You see the value in radical candor and gain the trust and support of others by being direct and truthful.
BENEFITS
Why us you ask!
- Health benefits
- 401(K) Plan with company match
- Incentives Program
- Commuter Options/Benefits
- Generous employee discount
If you are a California resident, please review the additional privacy disclosures available in our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA") in our Notice to California Residents.
About us:
Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family-run lifestyle and apparel brand fueled by purpose and optimism. Our goal: to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites that will bring you joy to wear.
We feel a deep responsibility to do things differently: to promise comfort without compromising quality. To hold ourselves to a higher standard with a lower environmental impact. To leave the world a better place than we found it.
We recognize the impact the fashion industry has on the world, and we’re dedicated to learning how to be better stewards of the planet. We believe the power of conversation and connection can make real change, and we’re committed to supporting people and organizations doing work that we believe in.
Our passionate leadership team comes from different backgrounds but share a singular goal: to deliver on our promise of comfort and craftsmanship. To work side-by-side in a collaborative, energetic, and creative environment every day, like the family we are.
We welcome everyone — and we mean everyone. We believe a diversity of viewpoints, experiences, and backgrounds only serve to make our team stronger, which is why we strongly encourage those from historically and systemically marginalized communities to apply: BIPOC, women, and people in the LGBTQIA+ community, to name a few. We strive to lead consciously, bravely, and inclusively — and to reflect those values in our work. Employees should embody the five core values of the Faherty team:
Always Innovate
Day One Mentality
All Together
Power of Positivity
Timeless
Remain compassionate. Stay focused. Seek joy. Let’s make the world a better place.
COMPENSATION
California Pay
- $17—$21 USD
INTRODUCTION
The Sales Associate is a key member of our customer service team who will exude energy that is upbeat and contagious. They will do what it takes to create a memorable impact on our customers through storytelling and authentic engagement. As a Sales Associate, you will be responsible for knowing our product inside and out and will be the expert in sustainable fashion, product knowledge, and personal style.
ROLE AND RESPONSIBILITIES
What you'll do:
- Experience in a similar scope; hi-growth direct to consumer retail brands preferred.
- Omnichannel awareness and the ability to provide a seamless customer experience between retail stores and ecommerce platforms.
- Adept with technology and apps.
- Strong communication skills with the ability to effectively communicate with purpose across a variety of platforms.
- Proven track record achieving personal results within a retail business; success reflective in consistently outpacing sales and performance goals.
- Passionate about contributing to brand with purpose and demonstrating advocacy through business.
Physical Requirements:
- Available when we are open for business, including nights, weekends, and holidays.
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
WHAT YOU'LL HAVE:
- You are a natural people person. You have an insatiable desire to engage with others and nurture relationships.
- You make mistakes (we all do!). You acknowledge your errors, learn from them, and move forward with your newfound wisdom.
- You do not shy away from hard work. You know how to be resourceful and are not afraid to get your hands dirty. You think outside of the box and are always looking to add new tools to your toolbox.
- You have an inquisitive mind. You are comfortable asking the uncomfortable questions and are not satisfied with the status quo.
- You spread good vibes. You know how to cut loose (while still keeping it together) and embrace all our brand values.
- You respond to problems with solutions. You are a self-starter, you thrive in the grey space and will not stop until the work is done.
- You deliver on promises. You follow through with your commitments and show consistency between your words and actions.
- You are open to feedback and always strive to learn and grow. You see the value in radical candor and gain the trust and support of others by being direct and truthful.
BENEFITS
Why us you ask!
- Health benefits
- 401(K) Plan with company match
- Incentives Program
- Commuter Options/Benefits
- Generous employee discount
If you are a California resident, please review the additional privacy disclosures available in our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA") in our Notice to California Residents.
About us:
Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family-run lifestyle and apparel brand fueled by purpose and optimism. Our goal: to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites that will bring you joy to wear.
We feel a deep responsibility to do things differently: to promise comfort without compromising quality. To hold ourselves to a higher standard with a lower environmental impact. To leave the world a better place than we found it.
We recognize the impact the fashion industry has on the world, and we’re dedicated to learning how to be better stewards of the planet. We believe the power of conversation and connection can make real change, and we’re committed to supporting people and organizations doing work that we believe in.
Our passionate leadership team comes from different backgrounds but share a singular goal: to deliver on our promise of comfort and craftsmanship. To work side-by-side in a collaborative, energetic, and creative environment every day, like the family we are.
We welcome everyone — and we mean everyone. We believe a diversity of viewpoints, experiences, and backgrounds only serve to make our team stronger, which is why we strongly encourage those from historically and systemically marginalized communities to apply: BIPOC, women, and people in the LGBTQIA+ community, to name a few. We strive to lead consciously, bravely, and inclusively — and to reflect those values in our work. Employees should embody the five core values of the Faherty team:
Always Innovate
Day One Mentality
All Together
Power of Positivity
Timeless
Remain compassionate. Stay focused. Seek joy. Let’s make the world a better place.
COMPENSATION
California Pay
- $17—$21 USD
See all 56+ Support Associate at Faherty Brand jobs
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Get Access To All JobsTips for Finding Support Associate Jobs at Faherty Brand Jobs
Prepare a Resume Tailored for Retail
U.S. retail resumes focus on measurable floor experience: units sold, conversion rates, and customer satisfaction scores. Reframe your Australian retail background in these terms before applying, since Faherty hiring managers evaluate Support Associates on sales floor contribution, not just service experience.
Target Stores in High-Demand Markets
Faherty Brand concentrates its retail footprint in coastal and resort markets like New York, the Hamptons, and Southern California. Applications to locations in these markets are more likely to reach hiring managers who regularly onboard new talent and are familiar with the sponsorship process.
Confirm E-3 Eligibility Before Outreach
The E-3 is available only to Australian citizens and requires a genuine specialty occupation. Front-line support roles can qualify if the position requires a degree-level background. Verify your degree aligns with the role description before contacting a recruiter about sponsorship.
Ask About LCA Filing Timing Early
Your employer must file a certified Labor Condition Application with DOL before your E-3 can be processed. Ask the Faherty recruiting team when in the offer process they initiate the LCA, since DOL certification can take one to three weeks and affects your start date.
Use Migrate Mate to Find Open Roles
Support Associate openings at Faherty Brand rotate frequently across locations. Use Migrate Mate to filter for Faherty roles that have an active E-3 sponsorship history, so you're applying to positions where a sponsorship pathway is already established rather than starting the conversation from scratch.
Understand the 18-Month OPT Grace Period Distinction
If you're currently on OPT and your authorization expires before your E-3 is approved, you enter a 60-day grace period, not an extension. Align your Faherty start date to your current status end date and flag this to HR so the LCA timeline accounts for it.
Support Associate at Faherty Brand jobs are hiring across the US. Find yours.
Find Support Associate at Faherty Brand JobsFrequently Asked Questions
Does Faherty Brand sponsor H-1B visas for Support Associates?
Faherty Brand's documented sponsorship activity for Support Associates is in the E-3 category, not the H-1B. The H-1B requires lottery selection and is typically used for roles in technical or professional fields. For a retail Support Associate position, the E-3 is the relevant pathway if you hold Australian citizenship.
Which visa types are commonly used for Support Associate roles at Faherty Brand?
The E-3 visa is the primary sponsorship vehicle Faherty Brand has used for Support Associates. It's available exclusively to Australian citizens, requires a specialty occupation supported by a relevant degree, and involves a Labor Condition Application filed by the employer with DOL. There is no annual lottery, which makes the process more predictable than the H-1B.
What qualifications or experience are expected for a Support Associate role at Faherty Brand?
Faherty typically looks for candidates with direct retail floor experience, strong product knowledge, and comfort working in a brand-led environment. For E-3 eligibility, the role also needs to be supported by a relevant bachelor's degree. Backgrounds in fashion retail, premium lifestyle brands, or customer experience roles align well with Faherty's hiring profile.
How do I apply for Support Associate jobs at Faherty Brand?
You can find open Support Associate positions at Faherty Brand through Migrate Mate, which filters for roles where the company has an established E-3 sponsorship history. Apply directly through the listing, and once you receive an offer, confirm with HR that they'll initiate the Labor Condition Application with DOL before your target start date.
How long does the E-3 sponsorship process take for a Faherty Brand Support Associate role?
The process typically runs four to eight weeks from offer acceptance to visa issuance. DOL certification of the Labor Condition Application takes one to three weeks. Consular interview scheduling in Australia varies by location, with Sydney and Melbourne generally faster than Perth. Build this timeline into your conversation with Faherty's HR team when negotiating a start date.
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