Support Associate Jobs at Medtronic with Visa Sponsorship
Support Associate roles at Medtronic sit at the intersection of patient outcomes and operational precision, covering technical support, customer-facing troubleshooting, and field coordination across its medical device portfolio. Medtronic has a consistent track record of sponsoring international talent in support functions across multiple visa categories.
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We anticipate the application window for this opening will close on - 29 Apr 2026
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.
At Medtronic, the Associate Clinical Specialist supports the Neuromodulation Pain, Target Drug Delivery and Interventional Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district.
This is a field based role with 50% of travel.
Responsibilities may include the following and other duties may be assigned:
- Represents Medtronic during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems
- Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products
- Provides clinical support in surgeries, re-programmings, trouble-shooting and follow ups in hospitals and clinics
- Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues
- Maintains a working knowledge of competitive products
- Educates and trains physicians, hospital personnel and office staff on products and therapies. This is expected by, but not limited to, coordinating one on one teaching sessions, formal in-services, education programs, seminars and/or outside symposia (based off quarterly Plan of Action as directed by Leadership)
- Assists Management and Sales Training department in education/training of new employees in the district
- Complies with required event reporting and documentation utilizing Medtronic technology tools
- Accountable for placing orders with customer service for pending purchase orders and product replacement
- Expected to work with materials management to collect POs for cases covered within the territory/district
- Responsible for managing inventory provided for case coverage, including: timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold
- Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level
- Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activities utilizing provided business tool(s)
- Visits accounts to replenish literature and establishes/maintains relationships with office staff
- Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly
- Manages business expenses and budget effectively and in given timeframe
- Ensures personal understanding of all quality policy/system items that are personally applicable
- Completes all new hire therapy trainings as directed by medical education
- Completes all corporate compliance training prior to date due
- Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours and at the discretion of Clinical Specialist Manager
- Travels to cover district cases as needed in the district, and occasionally to other districts at the discretion of Clinical Manager
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
To learn more about Inclusion & Diversity at Medtronic Click Here
Qualifications
Must Have: Minimum Requirements
To be considered for this role, please ensure these minimum requirements are evident on your applicant profile.
- A High School Diploma or GED with a minimum 4 years of clinical or medical sales experience; or
- An Associate’s Degree with a minimum 2 years of clinical or medical sales experience; or
- A Bachelor’s degree
Nice to Have: Preferences
- Bachelor's degree in a health care related field
- Masters Degree
- Registered nurse or HCP with experience in a sterile environment
- Clinical experience with implantable neurological products and patient care
- Experience in servicing medical personnel on product use
- Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
- Understands basic reimbursement and healthcare environment
- Excellent organizational skills and ability to work under pressure
Additional Job Requirements:
- Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
- Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts
- Ability to work efficiently and autonomously with little direction when outside of clinical events
- Ability to attend national meetings, district meetings and other training as requested
- Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room
- Ability to lift up to 40 lbs
- Ability to sitting, standing, and/or walking for 8+ hours per day
- Ability to bend/stoop, squat and balance frequently
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.
Business Description:
Our vision is to become the undisputed world leader in Neuromodulation, improving patient lives through innovative solutions. Our therapies span the care continuum; from early interventional procedures to implantable surgical technologies that relieve pain, restore function and improve lives for our patients.
We're committed to applying clinical and economic evidence and integrated technologies to our unmatched portfolio of therapies to develop healthcare solutions that increase patient access, improve the efficiency of procedures and deliver successful patient outcomes.
The Neuromodulation Operating Unit offers solutions — from early interventional procedures to implantable surgical technologies — that treat chronic pain as well as pain from spinal fractures, cancer, and severe spasticity.
Our key Pain Therapies include: Spinal Cord Stimulation, Drug infusion for Chronic Pain / Drug infusion for severe Spasticity, and RF Nerve Ablation.
Our key Interventional Therapies include: Balloon Kyphoplasty, Vertebroplasty, RF Ablation (for bone) and Microwave Ablation (for soft tissue).
Click here to learn more about our entire Neurological product portfolio.
#LI-MDT
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD): 64,000-96,000
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We anticipate the application window for this opening will close on - 29 Apr 2026
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.
At Medtronic, the Associate Clinical Specialist supports the Neuromodulation Pain, Target Drug Delivery and Interventional Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district.
This is a field based role with 50% of travel.
Responsibilities may include the following and other duties may be assigned:
- Represents Medtronic during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems
- Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products
- Provides clinical support in surgeries, re-programmings, trouble-shooting and follow ups in hospitals and clinics
- Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues
- Maintains a working knowledge of competitive products
- Educates and trains physicians, hospital personnel and office staff on products and therapies. This is expected by, but not limited to, coordinating one on one teaching sessions, formal in-services, education programs, seminars and/or outside symposia (based off quarterly Plan of Action as directed by Leadership)
- Assists Management and Sales Training department in education/training of new employees in the district
- Complies with required event reporting and documentation utilizing Medtronic technology tools
- Accountable for placing orders with customer service for pending purchase orders and product replacement
- Expected to work with materials management to collect POs for cases covered within the territory/district
- Responsible for managing inventory provided for case coverage, including: timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold
- Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level
- Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activities utilizing provided business tool(s)
- Visits accounts to replenish literature and establishes/maintains relationships with office staff
- Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly
- Manages business expenses and budget effectively and in given timeframe
- Ensures personal understanding of all quality policy/system items that are personally applicable
- Completes all new hire therapy trainings as directed by medical education
- Completes all corporate compliance training prior to date due
- Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours and at the discretion of Clinical Specialist Manager
- Travels to cover district cases as needed in the district, and occasionally to other districts at the discretion of Clinical Manager
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
To learn more about Inclusion & Diversity at Medtronic Click Here
Qualifications
Must Have: Minimum Requirements
To be considered for this role, please ensure these minimum requirements are evident on your applicant profile.
- A High School Diploma or GED with a minimum 4 years of clinical or medical sales experience; or
- An Associate’s Degree with a minimum 2 years of clinical or medical sales experience; or
- A Bachelor’s degree
Nice to Have: Preferences
- Bachelor's degree in a health care related field
- Masters Degree
- Registered nurse or HCP with experience in a sterile environment
- Clinical experience with implantable neurological products and patient care
- Experience in servicing medical personnel on product use
- Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
- Understands basic reimbursement and healthcare environment
- Excellent organizational skills and ability to work under pressure
Additional Job Requirements:
- Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
- Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts
- Ability to work efficiently and autonomously with little direction when outside of clinical events
- Ability to attend national meetings, district meetings and other training as requested
- Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room
- Ability to lift up to 40 lbs
- Ability to sitting, standing, and/or walking for 8+ hours per day
- Ability to bend/stoop, squat and balance frequently
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.
Business Description:
Our vision is to become the undisputed world leader in Neuromodulation, improving patient lives through innovative solutions. Our therapies span the care continuum; from early interventional procedures to implantable surgical technologies that relieve pain, restore function and improve lives for our patients.
We're committed to applying clinical and economic evidence and integrated technologies to our unmatched portfolio of therapies to develop healthcare solutions that increase patient access, improve the efficiency of procedures and deliver successful patient outcomes.
The Neuromodulation Operating Unit offers solutions — from early interventional procedures to implantable surgical technologies — that treat chronic pain as well as pain from spinal fractures, cancer, and severe spasticity.
Our key Pain Therapies include: Spinal Cord Stimulation, Drug infusion for Chronic Pain / Drug infusion for severe Spasticity, and RF Nerve Ablation.
Our key Interventional Therapies include: Balloon Kyphoplasty, Vertebroplasty, RF Ablation (for bone) and Microwave Ablation (for soft tissue).
Click here to learn more about our entire Neurological product portfolio.
#LI-MDT
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD): 64,000-96,000
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Get Access To All JobsTips for Finding Support Associate Jobs at Medtronic Jobs
Align your credentials to clinical support requirements
Medtronic's Support Associate roles often require documented familiarity with regulated medical device environments. Frame any quality, compliance, or technical support experience using language that maps to FDA-regulated product handling, not just general customer service.
Target Medtronic's therapy-specific business units directly
Medtronic hires Support Associates across distinct divisions including Cardiac Rhythm, Neuromodulation, and Surgical Robotics. Applying to a specific business unit rather than a generic support pool increases your visibility with hiring managers who control headcount and sponsorship decisions.
Clarify OPT or CPT authorization before your first interview
If you're on F-1 status, confirm whether the role qualifies under your STEM OPT extension. Medtronic participates in E-Verify, which is required for STEM OPT employers, so your authorization will be verified before onboarding regardless of what was discussed during hiring.
Ask about H-1B sponsorship timing relative to the cap deadline
USCIS opens H-1B registration in March each year. If you receive an offer in late fall or winter, confirm with your Medtronic recruiter whether the company will file in the next registration cycle or hold the offer, since the gap can affect your start date by up to a year.
Use Migrate Mate to surface open Support Associate roles at Medtronic
Filter directly for Medtronic Support Associate openings that match your visa type on Migrate Mate, so you're not sifting through roles the company won't sponsor or positions that have already closed to international candidates.
Understand how Green Card sponsorship typically progresses for this role
Support Associate positions at Medtronic are generally classified under EB-3 for PERM-based Green Card sponsorship. Ask your recruiter early whether the role has been filed under PERM before, as roles with established job descriptions move through the DOL audit process more predictably than newly created positions.
Support Associate at Medtronic jobs are hiring across the US. Find yours.
Find Support Associate at Medtronic JobsFrequently Asked Questions
Does Medtronic sponsor H-1B visas for Support Associates?
Yes, Medtronic sponsors H-1B visas for Support Associate roles. The company has an established process for international sponsorship in support functions, though approval depends on the specific role, your qualifications, and USCIS selection in the annual H-1B lottery. Roles tied to specialized technical or clinical support work typically have a clearer path to sponsorship than generalist positions.
How do I apply for Support Associate jobs at Medtronic?
Applications go through Medtronic's careers portal, where you can filter by role type and location. For the strongest result, apply to openings within a specific therapy division rather than a catch-all support category. You can also browse open Support Associate positions at Medtronic that are tagged for visa sponsorship directly through Migrate Mate, which filters roles by visa type.
Which visa types does Medtronic commonly use for Support Associate roles?
Medtronic sponsors H-1B, TN (for Canadian and Mexican nationals), F-1 OPT, and F-1 CPT for Support Associate positions. For longer-term permanent residency, the company has sponsored EB-2 and EB-3 Green Card pathways. TN visas are often the fastest route for eligible candidates since they don't require lottery selection and can be processed at the border or a U.S. consulate.
What qualifications does Medtronic expect for Support Associate roles?
Most Support Associate roles at Medtronic require a bachelor's degree, typically in a life sciences, biomedical, engineering, or health-related field. For H-1B eligibility, the role must qualify as a specialty occupation, meaning the degree requirement is tied specifically to the job function. Hands-on experience with regulated medical devices, clinical environments, or technical troubleshooting strengthens your application considerably.
How do I time my application around visa filing deadlines?
If you need H-1B sponsorship, USCIS registration opens in early March and closes within two weeks. That means an offer signed by February gives Medtronic enough lead time to register you. If you're on STEM OPT, your 24-month extension gives you a runway to secure an H-1B cap filing. Starting the application process six to nine months before your current work authorization expires is a practical target.
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