Support Associate Jobs at Humana with Visa Sponsorship
Support Associate jobs at Humana span customer service, clinical support, and operations across a large, compliance-driven healthcare organization. Humana has a consistent track record of sponsoring international talent for this function, working through established HR and legal processes to support candidates from offer through filing.
Find Support Associate Jobs at HumanaOverview
Showing 3 of 21+ Support Associate Jobs at Humana
See all Support Associate Jobs at Humana
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Support Associate Jobs at Humana.
Get Access To All JobsBecome a part of our caring community
Humana Healthy Horizons in Ohio is seeking a Care Management Support Assistant 2 that contributes to the administration of care management and provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state. The Care Management Support Assistant 2 guides members/families toward and facilitates interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Typically works on semi-routine assignments. The Care Management Support Assistant 2 will provide CM support by managing shared mailboxes and entering data into CM work queues, mailing letters/educational material, researching unable to contact members and will complete other administrative functions, as assigned.
- The Care Management Support Assistant 2 decisions typically focus on interpretation of area/department policy and methods for completing assignments.
- Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing.
- Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
Use your skills to make an impact
Required Qualifications
- At least 2 years Administration support experience within the healthcare industry
- Minimum 1 year intermediate or better working knowledge using Microsoft Office Programs specifically Teams, Excel, PowerPoint, Outlook and Word, systems, platforms, and an ability to troubleshoot and resolve general technical difficulties
- Decision making skills regarding own work approach/priorities, and work assignments, standards and resources
- Familiarity with care and well-being resources
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications:
- Associate's degree
- Microsoft Access proficiency
Additional Information
Workstyle: Remote work at home
Hours: Must be able to work a 40-hour work week, Monday through Friday 8:00 AM to 5:00 PM Eastern Time.
Travel: None
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$39,000 - $49,400 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Become a part of our caring community
Humana Healthy Horizons in Ohio is seeking a Care Management Support Assistant 2 that contributes to the administration of care management and provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state. The Care Management Support Assistant 2 guides members/families toward and facilitates interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Typically works on semi-routine assignments. The Care Management Support Assistant 2 will provide CM support by managing shared mailboxes and entering data into CM work queues, mailing letters/educational material, researching unable to contact members and will complete other administrative functions, as assigned.
- The Care Management Support Assistant 2 decisions typically focus on interpretation of area/department policy and methods for completing assignments.
- Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing.
- Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
Use your skills to make an impact
Required Qualifications
- At least 2 years Administration support experience within the healthcare industry
- Minimum 1 year intermediate or better working knowledge using Microsoft Office Programs specifically Teams, Excel, PowerPoint, Outlook and Word, systems, platforms, and an ability to troubleshoot and resolve general technical difficulties
- Decision making skills regarding own work approach/priorities, and work assignments, standards and resources
- Familiarity with care and well-being resources
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications:
- Associate's degree
- Microsoft Access proficiency
Additional Information
Workstyle: Remote work at home
Hours: Must be able to work a 40-hour work week, Monday through Friday 8:00 AM to 5:00 PM Eastern Time.
Travel: None
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$39,000 - $49,400 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
See all Support Associate Jobs at Humana
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Support Associate Jobs at Humana.
Get Access To All JobsTips for Finding Support Associate Jobs at Humana
Align your credentials to healthcare operations
Humana's Support Associate roles sit inside a regulated healthcare environment, so certifications in healthcare administration, medical billing, or HIPAA compliance carry real weight. Document these credentials clearly before applying, even if the job posting doesn't explicitly require them.
Target roles in Humana's core business lines
Support Associate openings tied to Humana's insurance, pharmacy, or Medicare Advantage divisions tend to have more structured onboarding pipelines, which makes the sponsorship process more predictable than roles in newer or experimental business units.
Search Humana's open roles using Migrate Mate
Filter by Support Associate positions at Humana on Migrate Mate to surface roles where sponsorship has historically been part of the hiring process, saving you time you'd otherwise spend vetting postings one by one.
Clarify your visa status early in screening
Humana's recruiting teams handle volume hiring for Support Associate roles, so stating your visa type and work authorization status upfront, whether F-1 OPT, TN, or H-1B transfer, prevents your application from stalling at the offer stage when HR flags the need for legal review.
Understand how OPT cap-gap affects your start date
If you're on F-1 OPT and your H-1B petition is filed before OPT expires, the cap-gap rule extends your work authorization through September 30. Confirm this timeline with USCIS guidance before committing to a start date with Humana's HR team.
Ask about Humana's preferred law firm during negotiations
Large employers like Humana typically retain external immigration counsel who manage H-1B and PERM filings internally. Knowing which firm handles your petition lets you track DOL and USCIS case status directly rather than waiting on HR for updates.
Frequently Asked Questions
Does Humana sponsor H-1B visas for Support Associates?
Yes, Humana sponsors H-1B visas for Support Associate roles. Because these positions sit within a large, compliance-focused healthcare organization, Humana's legal and HR teams are experienced with the full H-1B process, including Labor Condition Application filing with the DOL and petition submission to USCIS. Sponsorship is not automatic, so confirm your visa needs with the recruiter before the offer stage.
Which visa types does Humana commonly use for Support Associate roles?
Humana sponsors a range of visa types for Support Associate positions, including H-1B, TN visa for Canadian and Mexican nationals, F-1 OPT and CPT for recent graduates, J-1 visa for exchange visitors, and employment-based Green Card pathways through EB-2 and EB-3. The right category depends on your nationality, education level, and how long you've been in the U.S., so review your situation against USCIS eligibility requirements before applying.
How do I apply for Support Associate jobs at Humana?
You can browse open Support Associate positions at Humana through Migrate Mate, which surfaces roles where visa sponsorship is part of the hiring process. Apply directly through Humana's careers portal, tailor your resume to the specific business unit you're targeting, and disclose your visa status clearly in early screening conversations so recruiters can route your application to the appropriate HR and legal contacts.
What qualifications does Humana expect for Support Associate positions?
Humana typically looks for a bachelor's degree or relevant associate's degree combined with experience in customer service, healthcare administration, or operations. Familiarity with HIPAA requirements, healthcare billing systems, or insurance processes strengthens your profile. For H-1B eligibility, the role must qualify as a specialty occupation, so roles requiring a degree in a specific field are better positioned for sponsorship than general customer service positions.
How do I plan my timeline if Humana sponsors my H-1B as a Support Associate?
H-1B cap-subject petitions can only be filed once per year, with USCIS opening registration in March for an October 1 start date. If you're on F-1 OPT, confirm your OPT expiration date against this timeline, since a gap could trigger a cap-gap extension or require you to remain outside the U.S. until October 1. Premium processing is available through USCIS for faster adjudication if your start date is time-sensitive.