Support Associate Jobs at Baptist Health South Florida with Visa Sponsorship
Support Associate roles at Baptist Health South Florida span patient services, administrative coordination, and clinical support across one of the largest nonprofit health systems in the Southeast. Baptist Health actively sponsors international candidates for these positions, making it a realistic target if you're navigating H-1B, OPT, or TN pathways.
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Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.
What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in.
Description:
The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.
Qualifications:
Degrees:
- High School Diploma, Certificate of Attendance, Certificate of Completion, GED or equivalent training or experience required.
Additional Qualifications:
- Complete and pass the Patient Access training course.
- Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations.
- Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
- Desired: Basic knowledge of medical and insurance terminology.
- Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills.
- Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
- Bilingual English, Spanish/Creole.
Minimum Required Experience: less than 1 year
EOE, including disability/vets
Sign-On Bonus: Up to $1,000
Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.
What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in.
Description:
The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.
Qualifications:
Degrees:
- High School Diploma, Certificate of Attendance, Certificate of Completion, GED or equivalent training or experience required.
Additional Qualifications:
- Complete and pass the Patient Access training course.
- Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations.
- Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
- Desired: Basic knowledge of medical and insurance terminology.
- Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills.
- Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
- Bilingual English, Spanish/Creole.
Minimum Required Experience: less than 1 year
EOE, including disability/vets
See all 39+ Support Associate at Baptist Health South Florida jobs
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Get Access To All JobsTips for Finding Support Associate Jobs at Baptist Health South Florida Jobs
Align Your Credentials to Healthcare Support Standards
Baptist Health's Support Associate roles often require specific certifications like BLS or CNA alongside your degree. Verify your foreign credentials through a NACES-approved evaluation service before applying so your qualifications read clearly to their HR team.
Target Roles Across Multiple Baptist Health Campuses
Baptist Health operates hospitals, outpatient centers, and urgent care sites across South Florida. Applying to Support Associate openings at multiple campuses increases your chances significantly, since hiring decisions are often made at the facility level, not centrally.
Use Migrate Mate to Filter Verified Sponsorship Openings
Not every Support Associate posting at Baptist Health will explicitly mention visa sponsorship. Use Migrate Mate to surface roles where sponsorship is confirmed, so you're not wasting applications on positions that won't move forward for international candidates.
Address Your OPT Timeline Early in Conversations
If you're on F-1 OPT, Baptist Health's HR team needs lead time to initiate H-1B cap filings before your authorization expires. Flag your visa status and end date in your application cover letter so recruiting can loop in their immigration counsel from the start.
Understand How PERM Affects Support Associate Timelines
For EB-2 or EB-3 Green Card sponsorship through PERM, DOL requires Baptist Health to conduct a formal recruitment process proving no qualified U.S. workers are available. This adds months to the process, so expect a longer runway than H-1B or TN pathways.
Prepare for Behavioral Interviews Specific to Patient-Facing Roles
Support Associate interviews at Baptist Health routinely include scenario questions about patient confidentiality, HIPAA compliance, and de-escalation in clinical settings. Preparing concrete examples from prior healthcare or service environments strengthens your candidacy over candidates with generic customer service backgrounds.
Support Associate at Baptist Health South Florida jobs are hiring across the US. Find yours.
Find Support Associate at Baptist Health South Florida JobsFrequently Asked Questions
Does Baptist Health South Florida sponsor H-1B visas for Support Associates?
Yes, Baptist Health South Florida sponsors H-1B visas for Support Associate roles. The H-1B requires the position to qualify as a specialty occupation, so roles with a defined degree requirement in a relevant field are the strongest candidates. If you're already in H-1B status with another employer, Baptist Health can file an H-1B transfer, which lets you start working as soon as the petition is received by USCIS.
How do I apply for Support Associate jobs at Baptist Health South Florida?
You can search and apply through Baptist Health's careers portal directly, or use Migrate Mate to browse verified Support Associate openings where visa sponsorship is confirmed. When applying, include your visa status and any upcoming authorization deadlines in your cover letter or application notes so Baptist Health's recruitment team can engage their immigration counsel early in the process.
Which visa types are commonly used for Support Associate roles at Baptist Health South Florida?
The most common pathways are H-1B for degree-holding candidates, TN for Canadian and Mexican nationals in qualifying healthcare and support occupations, and F-1 OPT or CPT for students completing relevant programs. Baptist Health also sponsors EB-2 and EB-3 Green Card petitions for longer-tenured employees, typically through the PERM labor certification process with DOL.
What qualifications does Baptist Health South Florida expect for Support Associate positions?
Requirements vary by unit, but most Support Associate roles at Baptist Health expect a relevant associate or bachelor's degree, basic life support certification, and prior experience in a clinical or patient-facing environment. Roles in specialized departments may also require medical terminology knowledge or familiarity with electronic health record systems like Epic. Credential evaluation from a NACES-approved body is typically required for foreign degrees.
How do I time my application to maximize sponsorship success at Baptist Health South Florida?
Timing depends on your current visa status. For H-1B cap filings, USCIS opens registration in March for an October 1 start date, so you need an offer in hand by late February at the latest. For OPT extensions or TN status, Baptist Health can move faster, often within a few weeks of an accepted offer. Starting conversations with their HR team three to four months before your current authorization expires gives the process adequate runway.
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