Support Associate Jobs at Johnson Controls with Visa Sponsorship
Support Associate jobs at Johnson Controls sit at the intersection of operations, customer engagement, and building technology systems. Johnson Controls has a consistent record of sponsoring international talent across multiple visa categories for this function, making it a practical target if you're navigating U.S. work authorization.
Find Support Associate Jobs at Johnson ControlsOverview
Showing 5 of 14+ Support Associate Jobs at Johnson Controls
See all Support Associate Jobs at Johnson Controls
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Support Associate Jobs at Johnson Controls.
Get Access To All JobsINTRODUCTION
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Be part of the future!
We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.
What we offer:
- Competitive Starting Pay
- Paid Training
- Global Advancement Opportunities
- Referral Bonuses
- Comprehensive Benefits
- Medical/Dental/Vision insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) savings plan with company match
- Short-Term and Long-Term Disability
- Employee Assistance Program
- Wellness Program
ROLE AND RESPONSIBILITIES
The Scheduling Coordinator is responsible for the effective and efficient scheduling of inspections, service appointments, and technician workloads to ensure maximum productivity and customer satisfaction. This position requires a highly motivated, self-driven individual who can thrive in a fast-paced environment while managing multiple priorities simultaneously.
BASIC QUALIFICATIONS
- Highly motivated self-starter with the ability to work independently and take initiative.
- Exceptional multitasking and organizational skills with the ability to manage numerous priorities simultaneously.
- Strong problem-solving, critical-thinking, and decision-making abilities, with the capability to resolve scheduling conflicts and adapt to changing business needs.
- Proficiency with scheduling and workforce management systems, Microsoft Office Suite (Outlook, Excel, Word, Teams), and other business applications.
- Dependable attendance and strong time-management skills.
- Ability to work both independently and collaboratively within a team environment.
- Ability to perform effectively in a fast-paced, deadline-driven environment while maintaining a high level of professionalism and accuracy.
PREFERRED QUALIFICATIONS
Required - This is a Full On-Site role
- 3-5 years of strong customer service background.
- Excellent communication skills.
- Prominent level of organization and ability to multi-task in a fast-paced work environment.
- Prior work experience as a Fleet scheduler or Service coordinator, very helpful.
- Strong MS Office skills, specifically with Excel.
Preferred
- Associates or Bachelor’s preferred.
- Experience working in a SimplexGrinnell District.
- Use of ACE/Oracle systems preferred.
- Product knowledge of life safety (fire alarm & sprinkler) equipment preferred.
- Prior work experience with scheduling, billing and on-hold resolution very helpful.
COMPENSATION
- HIRING HOURLY RANGE: $25 - $33 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.
To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.
For details, please visit the About Us tab on the Johnson Controls Careers site.
INTRODUCTION
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Be part of the future!
We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.
What we offer:
- Competitive Starting Pay
- Paid Training
- Global Advancement Opportunities
- Referral Bonuses
- Comprehensive Benefits
- Medical/Dental/Vision insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) savings plan with company match
- Short-Term and Long-Term Disability
- Employee Assistance Program
- Wellness Program
ROLE AND RESPONSIBILITIES
The Scheduling Coordinator is responsible for the effective and efficient scheduling of inspections, service appointments, and technician workloads to ensure maximum productivity and customer satisfaction. This position requires a highly motivated, self-driven individual who can thrive in a fast-paced environment while managing multiple priorities simultaneously.
BASIC QUALIFICATIONS
- Highly motivated self-starter with the ability to work independently and take initiative.
- Exceptional multitasking and organizational skills with the ability to manage numerous priorities simultaneously.
- Strong problem-solving, critical-thinking, and decision-making abilities, with the capability to resolve scheduling conflicts and adapt to changing business needs.
- Proficiency with scheduling and workforce management systems, Microsoft Office Suite (Outlook, Excel, Word, Teams), and other business applications.
- Dependable attendance and strong time-management skills.
- Ability to work both independently and collaboratively within a team environment.
- Ability to perform effectively in a fast-paced, deadline-driven environment while maintaining a high level of professionalism and accuracy.
PREFERRED QUALIFICATIONS
Required - This is a Full On-Site role
- 3-5 years of strong customer service background.
- Excellent communication skills.
- Prominent level of organization and ability to multi-task in a fast-paced work environment.
- Prior work experience as a Fleet scheduler or Service coordinator, very helpful.
- Strong MS Office skills, specifically with Excel.
Preferred
- Associates or Bachelor’s preferred.
- Experience working in a SimplexGrinnell District.
- Use of ACE/Oracle systems preferred.
- Product knowledge of life safety (fire alarm & sprinkler) equipment preferred.
- Prior work experience with scheduling, billing and on-hold resolution very helpful.
COMPENSATION
- HIRING HOURLY RANGE: $25 - $33 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.
To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.
For details, please visit the About Us tab on the Johnson Controls Careers site.
See all Support Associate Jobs at Johnson Controls
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Support Associate Jobs at Johnson Controls.
Get Access To All JobsTips for Finding Support Associate Jobs at Johnson Controls
Tailor your resume to controls systems experience
Johnson Controls hires Support Associates to handle HVAC, fire, and security system accounts. Highlight any technical support, field service coordination, or industrial customer-facing experience so your resume maps directly to what their hiring managers scan for.
Target branch offices over corporate postings
Johnson Controls staffs Support Associates regionally across service branches, not just at headquarters. Applying to branch-level openings can move faster and connect you with local hiring managers who have direct input on sponsorship decisions.
Clarify your visa category before your first interview
Johnson Controls sponsors H-1B, TN, and OPT candidates for this role. Know which category fits your status and nationality before screening calls. TN is available same-day at the border for Canadians and Mexicans in qualifying technical roles.
Confirm OPT timing against Johnson Controls hire cycles
If you're on F-1 OPT, your 12-month authorization window must align with Johnson Controls onboarding timelines. USCIS requires your employment start date to fall within your authorized OPT period, so count backward from your EAD expiration before accepting an offer.
Ask HR directly about PERM and Green Card timelines
Johnson Controls sponsors EB-2 and EB-3 Green Cards for Support Associates, but PERM labor certification adds at least 12 to 18 months before USCIS adjudication. Confirm whether the specific team you're joining has initiated this process for the role before you sign.
Use Migrate Mate to filter open Support Associate roles
Finding Johnson Controls postings that explicitly support visa sponsorship across dozens of regional offices takes time. Search Migrate Mate to filter Support Associate openings at Johnson Controls by visa type so you only apply to roles where sponsorship is confirmed.
Frequently Asked Questions
Does Johnson Controls sponsor H-1B visas for Support Associates?
Yes. Johnson Controls has an established record of sponsoring H-1B visas for Support Associates. Because H-1B cap-subject petitions are tied to the annual lottery, timing matters. If you're targeting this role, align your job search so an offer can be in place before the March registration window. Cap-exempt H-1B pathways do not apply here.
How do I apply for Support Associate jobs at Johnson Controls?
Applications go through Johnson Controls' careers portal, where roles are listed by region and business unit. Migrate Mate also surfaces these openings filtered by visa sponsorship eligibility, which saves time if you need to confirm sponsorship before applying. Tailor your application to highlight customer support, technical coordination, or field service experience relevant to building systems.
Which visa types does Johnson Controls commonly use for Support Associate roles?
Johnson Controls sponsors H-1B, TN visa, F-1 OPT, F-1 CPT, J-1 visa, and employment-based Green Cards (EB-2 and EB-3) for this function. TN visa is the fastest option for Canadian and Mexican nationals in qualifying occupations. OPT and CPT are typically used for candidates still completing or recently finishing U.S. degree programs before transitioning to H-1B sponsorship.
What qualifications does Johnson Controls expect for Support Associate roles?
Qualifications vary by business unit, but Johnson Controls generally looks for candidates with customer service or technical support backgrounds, comfort with service management software, and strong communication skills. Roles tied to HVAC, fire safety, or security systems may expect familiarity with those product lines. A bachelor's degree in a related field strengthens H-1B eligibility by satisfying the specialty occupation requirement.
How long does the visa sponsorship process take at Johnson Controls?
Timeline depends heavily on visa type. TN status can be granted at a port of entry the same day. H-1B standard processing runs four to six months after the October 1 fiscal year start date; premium processing cuts USCIS adjudication to 15 business days for an additional fee. PERM-based Green Card sponsorship typically adds 12 to 18 months before the I-140 petition stage even begins.