Support Associate Jobs at Jobot with Visa Sponsorship
Support Associate jobs at Jobot span a range of staffing and recruiting functions, from client coordination to internal operations. The company has a track record of working with candidates on work authorization for this role, making it a viable target if you're on H-1B visa, F-1 OPT, or TN visa status.
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Get Access To All JobsINTRODUCTION
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ABOUT THE JOB
Job details: Premier supplier of environmental control systems
This Jobot Job is hosted by: Courtney Hoogervorst
Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.
Salary: $90,000 - $110,000 per hour
A bit about us:
A premier supplier of environmental control systems tailored for commercial and industrial HVAC markets
Why join us?
- Career Advancement Opportunities
- Stable Client Base/Tenured Staff
- 401K plan
- Company Cell Phone / Laptop
- Health/Dental insurance
- Paid time off + Holidays + Sick time
JOB DETAILS
A leading distributor in the building automation industry is seeking a Technical Support Specialist to join their team in the Baltimore market. This position will provide hands-on expertise and guidance to our contractor partners. This role is ideal for someone with a strong background in BAS systems who enjoys problem-solving, sharing knowledge, and supporting others in the field.
ABOUT THE ROLE:
As a Technical Support Specialist, you’ll serve as the go-to resource for our Building Automation contractors, providing advanced technical support, troubleshooting assistance, and product guidance. You’ll leverage your Niagara certifications and BAS experience to ensure our partners can deliver high-performing systems to their end clients. This position is based in Baltimore and offers the chance to work closely with contractors, engineers, and internal teams to strengthen customer relationships and drive successful outcomes.
Responsibilities
- Provide technical support and troubleshooting for BAS contractors on Niagara and related building automation platforms.
- Assist contractors with product selection, configuration, and integration.
- Deliver training, demonstrations, and best practices to contractors and end-users.
- Collaborate with internal sales and engineering teams to ensure accurate solutions and project support.
- Stay current on industry trends, software updates, and new product offerings to support evolving customer needs.
- Maintain documentation of customer issues and solutions to build a strong technical knowledge base.
BASIC QUALIFICATIONS
- Niagara Certification(s) required
- Hands-on experience with BAS systems (DDC controls, HVAC integration, networking, and system programming).
- Strong troubleshooting and problem-solving skills.
- Excellent communication skills with the ability to guide and support contractors.
- Customer-focused mindset and ability to build strong professional relationships.
- Prior experience in a distributor, manufacturer’s rep, or systems integrator environment is a plus.
Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
Want to learn more about this role and Jobot?
Click our Jobot logo and follow our LinkedIn page!
INTRODUCTION
Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page!
ABOUT THE JOB
Job details: Premier supplier of environmental control systems
This Jobot Job is hosted by: Courtney Hoogervorst
Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.
Salary: $90,000 - $110,000 per hour
A bit about us:
A premier supplier of environmental control systems tailored for commercial and industrial HVAC markets
Why join us?
- Career Advancement Opportunities
- Stable Client Base/Tenured Staff
- 401K plan
- Company Cell Phone / Laptop
- Health/Dental insurance
- Paid time off + Holidays + Sick time
JOB DETAILS
A leading distributor in the building automation industry is seeking a Technical Support Specialist to join their team in the Baltimore market. This position will provide hands-on expertise and guidance to our contractor partners. This role is ideal for someone with a strong background in BAS systems who enjoys problem-solving, sharing knowledge, and supporting others in the field.
ABOUT THE ROLE:
As a Technical Support Specialist, you’ll serve as the go-to resource for our Building Automation contractors, providing advanced technical support, troubleshooting assistance, and product guidance. You’ll leverage your Niagara certifications and BAS experience to ensure our partners can deliver high-performing systems to their end clients. This position is based in Baltimore and offers the chance to work closely with contractors, engineers, and internal teams to strengthen customer relationships and drive successful outcomes.
Responsibilities
- Provide technical support and troubleshooting for BAS contractors on Niagara and related building automation platforms.
- Assist contractors with product selection, configuration, and integration.
- Deliver training, demonstrations, and best practices to contractors and end-users.
- Collaborate with internal sales and engineering teams to ensure accurate solutions and project support.
- Stay current on industry trends, software updates, and new product offerings to support evolving customer needs.
- Maintain documentation of customer issues and solutions to build a strong technical knowledge base.
BASIC QUALIFICATIONS
- Niagara Certification(s) required
- Hands-on experience with BAS systems (DDC controls, HVAC integration, networking, and system programming).
- Strong troubleshooting and problem-solving skills.
- Excellent communication skills with the ability to guide and support contractors.
- Customer-focused mindset and ability to build strong professional relationships.
- Prior experience in a distributor, manufacturer’s rep, or systems integrator environment is a plus.
Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
Want to learn more about this role and Jobot?
Click our Jobot logo and follow our LinkedIn page!
See all 87+ Support Associate Jobs at Jobot
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Support Associate Jobs at Jobot.
Get Access To All JobsTips for Finding Support Associate Jobs at Jobot
Tailor your resume to staffing operations
Support Associate roles at Jobot sit inside a fast-moving recruiting environment. Highlight experience with applicant tracking systems, client communication, or back-office coordination so your resume maps directly to what their internal teams are managing day-to-day.
Verify your OPT start date before applying
If you're on F-1 OPT, confirm your authorized period covers the expected start date. Jobot moves quickly on Support roles, and a gap between your OPT end date and H-1B cap-gap coverage can complicate an otherwise strong offer.
Ask about sponsorship intent in the first interview
Staffing firms fill roles at volume and not every open req has sponsorship attached. Ask directly in the screening call whether the specific Support Associate position includes H-1B or TN sponsorship, before investing time in later interview rounds.
Use Migrate Mate to filter Jobot's open roles
Support Associate openings at Jobot appear across multiple locations and change frequently. Use Migrate Mate to filter Jobot's active listings by visa type so you're only applying to positions that match your current immigration status.
Confirm LCA wage tier matches your location
Before signing an offer, verify that the Labor Condition Application wage level DOL certifies for your location reflects the actual pay tier for Support Associates in that market. Staffing firms sometimes list roles across regions with different prevailing wage rates.
Prepare your TN documentation if you qualify
Canadian and Mexican nationals may qualify for TN status for Support Associate roles that meet USMCA occupation categories. Compile your degree credentials and a detailed offer letter before your start date, since TN status can be obtained at the port of entry without a lengthy USCIS petition.
Frequently Asked Questions
Does Jobot sponsor H-1B visas for Support Associates?
Yes, Jobot has sponsored H-1B visas for Support Associate positions. Sponsorship availability varies by role and location, so confirm directly with the recruiter whether the specific opening you're applying to includes H-1B support. Jobot operates across many hiring verticals, and sponsorship decisions are often made at the individual job level rather than as a blanket company policy.
How do I apply for Support Associate jobs at Jobot?
You can browse and apply for Support Associate roles at Jobot through Migrate Mate, which filters active listings by visa sponsorship type so you can identify positions that match your status. When applying, include a resume that highlights client-facing or operational support experience relevant to staffing environments. Jobot recruiters typically move fast, so a tailored application and prompt follow-up improves your chances.
Which visa types does Jobot commonly use for Support Associate roles?
Jobot has worked with H-1B, F-1 OPT, and TN candidates for Support Associate positions. H-1B is the most common path for longer-term sponsorship. F-1 OPT works well for candidates already in the U.S. with an active authorization window. TN is an option for Canadian and Mexican nationals if the role fits a qualifying USMCA occupation category.
What qualifications does Jobot expect for Support Associate positions?
Jobot's Support Associate roles typically require strong communication skills, comfort with high-volume workflows, and experience supporting sales or recruiting teams. Familiarity with CRM platforms or applicant tracking systems is a common asset. A bachelor's degree is often preferred, and candidates who can demonstrate experience in fast-paced coordination or client-support environments tend to advance further in the process.
How do I manage timing between an offer and my visa filing at Jobot?
If you're transitioning from F-1 OPT to H-1B, your employer must file the H-1B petition by April 1 for an October 1 start. Work backward from your OPT expiration to confirm cap-gap protection applies if needed. For TN candidates, the process moves faster since approval can happen at the border. Align your target start date with Jobot's recruiter early so the LCA filing with DOL doesn't delay your first day.