IT Support Jobs at Humana with Visa Sponsorship
IT Support jobs at Humana span infrastructure, helpdesk, and systems administration functions, with a sponsorship track record across multiple visa categories. If you're on OPT, holding an H-1B visa, or pursuing permanent residence, Humana has a demonstrated history of supporting international candidates in this function.
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We are seeking a highly skilled Lead IT Product Manager to help drive forward the vision, strategy, and delivery of Enterprise Network Services as a Product. In this role, you will be responsible for understanding the lifecycle and capabilities of our network platforms—including data center, cloud, WAN, LAN, and emerging connectivity solutions—treating them as products consumed across the enterprise.
You will be responsible for working with Engineering leaders in defining the roadmap, aligning with stakeholders, balancing cost and value, and ensuring our network capabilities deliver measurable business outcomes such as scalability, resiliency, and secure connectivity.
This is a strategic role that requires product management expertise, strong technical fluency in networking, and the ability to translate enterprise needs into actionable network product features.
Key Responsibilities
- Product Strategy & Vision
- Define and communicate the vision for “Network as a Product” that aligns with enterprise digital transformation goals.
- Build a multi-year roadmap covering connectivity, security, automation, and cloud adoption.
-
Champion a “platform mindset,” ensuring network services are consumable, reliable, and measurable.
-
Stakeholder Engagement & Requirements Management
- Partner with segment CIO's and their leaders, Infrastructure architects, engineering and Operations, application teams, and business units to understand needs.
- Translate stakeholder requirements into prioritized product features and services.
-
Balance competing demands across cost, speed, security, and scalability.
-
Delivery & Lifecycle Management
- Guide cross-functional teams to deliver product capabilities.
- Establish KPIs and SLAs for network services, ensuring accountability for performance and customer satisfaction.
-
Manage the product lifecycle from concept through retirement.
-
Governance & Financial Management
- Own the business case, financial models, and total cost of ownership (TCO) for network products.
- Assist in driving vendor strategy aligned to Humana's vision, including collaboration with major providers (e.g., Equinix, MegaPort, Google/Azure/AWS/Oracle connectivity, SD-WAN partners etc).
- Ensure compliance with enterprise standards and regulatory requirements.
- Partner for Engineering leaders to drive Innovation & Continuous Improvement, introduce automation, AI/ML, and observability into network services, evaluate emerging technologies and pilot their applicability.
Use your skills to make an impact
Required Qualifications
- 8+ years of product management or IT service ownership experience, ideally in enterprise infrastructure.
- Strong technical understanding of enterprise networking (WAN, LAN, SD-WAN, cloud interconnects, DNS/DHCP/IPAM, firewalls).
- Proven ability to develop and execute roadmaps and strategies for large-scale, mission-critical platforms.
- Demonstrated success managing cross-functional delivery teams in a matrixed organization.
- Excellent communication skills, with the ability to influence executives and translate technical detail into business value.
Preferred Qualifications
- Experience in network modernization initiatives (cloud connectivity, zero-trust, SASE).
- Background in financial management of IT services, including chargeback/showback models.
- Familiarity with Agile practices in infrastructure product delivery.
- Bachelor’s degree in Computer Science, Engineering, or related field (MBA preferred).
Additional Information
The candidate must live close to one of our designated IT locations: NYC, NY; Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; Washington, D.C; Atlanta, GA; Nashville, TN; Chicago, IL; or Charlotte, NC.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$126,300 - $173,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Become a part of our caring community
We are seeking a highly skilled Lead IT Product Manager to help drive forward the vision, strategy, and delivery of Enterprise Network Services as a Product. In this role, you will be responsible for understanding the lifecycle and capabilities of our network platforms—including data center, cloud, WAN, LAN, and emerging connectivity solutions—treating them as products consumed across the enterprise.
You will be responsible for working with Engineering leaders in defining the roadmap, aligning with stakeholders, balancing cost and value, and ensuring our network capabilities deliver measurable business outcomes such as scalability, resiliency, and secure connectivity.
This is a strategic role that requires product management expertise, strong technical fluency in networking, and the ability to translate enterprise needs into actionable network product features.
Key Responsibilities
- Product Strategy & Vision
- Define and communicate the vision for “Network as a Product” that aligns with enterprise digital transformation goals.
- Build a multi-year roadmap covering connectivity, security, automation, and cloud adoption.
-
Champion a “platform mindset,” ensuring network services are consumable, reliable, and measurable.
-
Stakeholder Engagement & Requirements Management
- Partner with segment CIO's and their leaders, Infrastructure architects, engineering and Operations, application teams, and business units to understand needs.
- Translate stakeholder requirements into prioritized product features and services.
-
Balance competing demands across cost, speed, security, and scalability.
-
Delivery & Lifecycle Management
- Guide cross-functional teams to deliver product capabilities.
- Establish KPIs and SLAs for network services, ensuring accountability for performance and customer satisfaction.
-
Manage the product lifecycle from concept through retirement.
-
Governance & Financial Management
- Own the business case, financial models, and total cost of ownership (TCO) for network products.
- Assist in driving vendor strategy aligned to Humana's vision, including collaboration with major providers (e.g., Equinix, MegaPort, Google/Azure/AWS/Oracle connectivity, SD-WAN partners etc).
- Ensure compliance with enterprise standards and regulatory requirements.
- Partner for Engineering leaders to drive Innovation & Continuous Improvement, introduce automation, AI/ML, and observability into network services, evaluate emerging technologies and pilot their applicability.
Use your skills to make an impact
Required Qualifications
- 8+ years of product management or IT service ownership experience, ideally in enterprise infrastructure.
- Strong technical understanding of enterprise networking (WAN, LAN, SD-WAN, cloud interconnects, DNS/DHCP/IPAM, firewalls).
- Proven ability to develop and execute roadmaps and strategies for large-scale, mission-critical platforms.
- Demonstrated success managing cross-functional delivery teams in a matrixed organization.
- Excellent communication skills, with the ability to influence executives and translate technical detail into business value.
Preferred Qualifications
- Experience in network modernization initiatives (cloud connectivity, zero-trust, SASE).
- Background in financial management of IT services, including chargeback/showback models.
- Familiarity with Agile practices in infrastructure product delivery.
- Bachelor’s degree in Computer Science, Engineering, or related field (MBA preferred).
Additional Information
The candidate must live close to one of our designated IT locations: NYC, NY; Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; Washington, D.C; Atlanta, GA; Nashville, TN; Chicago, IL; or Charlotte, NC.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$126,300 - $173,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
See all IT Support Jobs at Humana
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Get Access To All JobsTips for Finding IT Support Jobs at Humana
Align your certifications to Humana's stack
Humana's IT Support roles frequently cite ServiceNow, Microsoft 365, and Active Directory in job postings. Holding current certifications like CompTIA A+ or Microsoft 365 Fundamentals makes your application competitive before the sponsorship conversation starts.
Target roles labeled as direct hire
Humana's enterprise IT support positions are more likely to lead to sponsorship than contractor or vendor-staffed roles. Filter your search for full-time, direct-hire postings where Humana is the employer of record, not a staffing intermediary.
Use Migrate Mate to find open IT Support roles at Humana
Migrate Mate lets you filter specifically for Humana IT Support jobs that come with visa sponsorship. Search by visa type to surface roles that match your current status, whether that's OPT, H-1B, or TN.
Address your OPT timeline early in conversations
If you're on F-1 OPT with less than six months remaining, raise the H-1B sponsorship question before the offer stage. Humana's HR team needs lead time to prepare an I-129 petition and LCA filing with DOL before your authorization expires.
Understand how PERM affects your green card timeline
IT Support roles at Humana typically require PERM labor certification before an EB-2 or EB-3 petition can be filed. PERM processing at DOL currently runs 12 to 18 months, so start that conversation well before you feel urgency around your status.
Prepare documentation that proves specialized domain knowledge
For H-1B specialty occupation petitions, USCIS scrutinizes IT Support roles more than software engineering positions. Document any healthcare IT experience, HIPAA compliance training, or enterprise-scale environment work to strengthen the specialty occupation argument.
Frequently Asked Questions
Does Humana sponsor H-1B visas for IT Support roles?
Yes, Humana sponsors H-1B visas for IT Support professionals. Because USCIS applies heightened scrutiny to specialty occupation claims for support roles, your petition is strongest when the position requires a specific bachelor's degree in information technology, computer science, or a related field, and your background reflects that directly.
Which visa types does Humana commonly use for IT Support positions?
Humana's IT Support sponsorship activity spans H-1B, TN visa, F-1 OPT, and F-1 CPT, along with EB-2 and EB-3 pathways for permanent residence. TN visa is an option for Canadian and Mexican nationals whose IT Support role maps to an eligible USMCA occupation category. OPT and CPT can cover early-career or internship placements.
What qualifications does Humana expect for IT Support roles?
Most Humana IT Support postings require a bachelor's degree in information technology, computer science, or a related discipline, along with experience in enterprise helpdesk environments. Familiarity with ITSM platforms like ServiceNow, Microsoft 365 administration, and healthcare IT systems such as HIPAA-compliant infrastructure is frequently cited. Relevant certifications strengthen candidacy significantly.
How do I apply for IT Support jobs at Humana?
Applications go through Humana's careers portal, where you can filter by job category and location. To find roles that include visa sponsorship, use Migrate Mate to browse Humana IT Support listings filtered by your specific visa type. Once you identify a match, apply directly through Humana's portal and note your work authorization status clearly in your application materials.
How do I plan the timeline if Humana agrees to sponsor my H-1B?
The H-1B cap lottery opens each March for an October 1 start date. Your employer needs to file a Labor Condition Application with DOL before submitting an I-129 petition to USCIS. If you're on OPT that expires before October 1, a timely Cap-Gap extension may bridge the gap automatically, but only if your OPT employer filed the petition before your OPT end date.