Support Associate Jobs at First Hawaiian Bank with Visa Sponsorship
Support Associate roles at First Hawaiian Bank involve frontline customer service and operational support within a regional banking environment. First Hawaiian Bank has demonstrated willingness to sponsor work visas for this function, making it a practical target if you're on OPT, CPT, H-1B, or TN status and building a career in financial services.
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INTRODUCTION
First Hawaiian Bank is currently seeking a bilingual (English and Japanese), detail-oriented, analytical Commercial Banking Associate to join our International Banking Department.
Compensation:
The annual salary range for this role is $50,000-$75,000/year; commensurate with experience.
The successful candidate will be hired for the level of the position that aligns with their experience.
Work Schedule:
Monday - Friday 8:00AM to 5:00PM (hours may vary)
BASIC QUALIFICATIONS
- Bachelor’s degree in Business, Finance or Accounting and/or equivalent work experience required.
- Accounting or Finance degree preferred.
- 3 years of banking experience required.
- 2 years of experience working in a bilingual (English and Japanese) environment required.
- Must be registered as a Mortgage Loan Originator (MLO) through the Nationwide Mortgage Licensing System & Registry (NMLS).
- Must be able to speak, read and write fluently in English and Japanese with a strong understanding of grammar, vocabulary, and cultural nuances.
- Able to plan, organize and budget.
- Possesses project management skills.
- Excellent verbal, written and interpersonal skills.
- Able to handle confidential matters judiciously.
- Able to inform, persuade and convince customers of the perceived value of products and services.
- Possesses understanding of intermediate to advanced accounting.
- Possesses strong sales and service orientation and ability to identify customer needs and related bank services.
- Demonstrated ability to work under pressure and manage multiple deadlines to completion in a timely manner with quality results.
- Strong attention to detail with high levels of accuracy as needed to create quality deliverables.
- Strong critical thinking and problem-solving skills.
- Able to proficiently use Microsoft 365 suite of applications and Bank system applications.
- Proven successful collaborator among peers, colleagues, and management.
ROLE AND RESPONSIBILITIES
Under the direction of the Commercial Banking Team Leader, you’ll be responsible to provide client servicing, credit support for the Commercial Banking team including the preparation of client correspondence, credit requests, financial analysis and loan administration. Assist in credit administration, along with the sale and servicing of related products and services. Emphasis on learning credit skills including financial analysis of business and personal income statements, balance sheets, and cash flow, risk ratings, and compliance.

INTRODUCTION
First Hawaiian Bank is currently seeking a bilingual (English and Japanese), detail-oriented, analytical Commercial Banking Associate to join our International Banking Department.
Compensation:
The annual salary range for this role is $50,000-$75,000/year; commensurate with experience.
The successful candidate will be hired for the level of the position that aligns with their experience.
Work Schedule:
Monday - Friday 8:00AM to 5:00PM (hours may vary)
BASIC QUALIFICATIONS
- Bachelor’s degree in Business, Finance or Accounting and/or equivalent work experience required.
- Accounting or Finance degree preferred.
- 3 years of banking experience required.
- 2 years of experience working in a bilingual (English and Japanese) environment required.
- Must be registered as a Mortgage Loan Originator (MLO) through the Nationwide Mortgage Licensing System & Registry (NMLS).
- Must be able to speak, read and write fluently in English and Japanese with a strong understanding of grammar, vocabulary, and cultural nuances.
- Able to plan, organize and budget.
- Possesses project management skills.
- Excellent verbal, written and interpersonal skills.
- Able to handle confidential matters judiciously.
- Able to inform, persuade and convince customers of the perceived value of products and services.
- Possesses understanding of intermediate to advanced accounting.
- Possesses strong sales and service orientation and ability to identify customer needs and related bank services.
- Demonstrated ability to work under pressure and manage multiple deadlines to completion in a timely manner with quality results.
- Strong attention to detail with high levels of accuracy as needed to create quality deliverables.
- Strong critical thinking and problem-solving skills.
- Able to proficiently use Microsoft 365 suite of applications and Bank system applications.
- Proven successful collaborator among peers, colleagues, and management.
ROLE AND RESPONSIBILITIES
Under the direction of the Commercial Banking Team Leader, you’ll be responsible to provide client servicing, credit support for the Commercial Banking team including the preparation of client correspondence, credit requests, financial analysis and loan administration. Assist in credit administration, along with the sale and servicing of related products and services. Emphasis on learning credit skills including financial analysis of business and personal income statements, balance sheets, and cash flow, risk ratings, and compliance.
See all 26+ Support Associate at First Hawaiian Bank jobs
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Get Access To All JobsTips for Finding Support Associate Jobs at First Hawaiian Bank Jobs
Align Your Resume to Banking Operations
Support Associate roles at First Hawaiian Bank emphasize customer-facing service, transaction processing, and compliance awareness. Tailor your resume to highlight cash handling, regulatory familiarity, or branch operations experience before applying, since banking employers weigh operational accuracy heavily during screening.
Target Hawaii-Based Branch Openings Directly
First Hawaiian Bank operates primarily in Hawaii, Guam, and Palau. Filtering your search to these locations surfaces roles where local hiring demand is highest, which correlates with stronger employer motivation to file sponsorship paperwork for qualified candidates.
Use Migrate Mate to Filter Verified Sponsoring Roles
Confirmed sponsorship history for Support Associate positions at First Hawaiian Bank is trackable. Use Migrate Mate to browse active openings filtered by visa type so you spend time only on roles where sponsorship is a realistic outcome, not a guess.
Start OPT Applications Before Your Window Closes
F-1 OPT gives you up to 12 months of work authorization, with a potential 24-month STEM extension if your role qualifies. Begin applying to First Hawaiian Bank at least three months before your OPT start date so your authorization is active when an offer comes through.
Clarify Sponsorship Scope During the Offer Stage
Before accepting an offer, confirm whether First Hawaiian Bank will cover H-1B filing fees and legal costs, or expect you to absorb them. DOL rules prohibit employees from paying certain H-1B fees, so understanding the employer's policy upfront avoids surprises after you've accepted.
Prepare Your Credentials for a Specialty Occupation Argument
USCIS scrutinizes H-1B petitions for Support Associate roles because the title can read as general-purpose. Gather academic transcripts and any banking, finance, or economics coursework that directly maps to your duties, strengthening the specialty occupation case your employer's attorney will need to build.
Support Associate at First Hawaiian Bank jobs are hiring across the US. Find yours.
Find Support Associate at First Hawaiian Bank JobsFrequently Asked Questions
Does First Hawaiian Bank sponsor H-1B visas for Support Associates?
Yes, First Hawaiian Bank has sponsored H-1B visas for Support Associate roles. That said, sponsorship decisions depend on the specific position, your qualifications, and the hiring manager's approval. When you receive an offer, confirm the bank's willingness to file an H-1B petition early in the negotiation, before signing anything.
Which visa types are commonly used for Support Associate roles at First Hawaiian Bank?
First Hawaiian Bank has sponsored H-1B and TN visas, and has hired candidates on F-1 OPT and CPT for Support Associate positions. F-1 OPT is the most practical starting point for recent graduates since it doesn't require employer filing before you begin work, giving both you and the bank time to assess fit before committing to a full H-1B petition.
What qualifications or experience are expected for Support Associate positions at First Hawaiian Bank?
Most Support Associate roles at First Hawaiian Bank expect customer service experience, comfort with financial transactions, and familiarity with compliance-oriented environments. A bachelor's degree in finance, business, or a related field strengthens your application and is often what supports an H-1B specialty occupation argument if sponsorship becomes part of your offer conversation.
How do I apply for Support Associate jobs at First Hawaiian Bank?
Browse open Support Associate positions through Migrate Mate, which surfaces roles at First Hawaiian Bank filtered by visa sponsorship type so you can confirm eligibility before applying. When you apply directly through the bank's careers portal, note your visa status in your cover letter and follow up with the recruiter to confirm sponsorship is available for that specific posting.
How do I time my application around the H-1B cap and lottery?
USCIS opens H-1B registration each March for an October 1 start date. If you're on F-1 OPT when you receive an offer, your OPT can bridge the gap while your H-1B petition is pending. Start your application to First Hawaiian Bank no later than January so an offer and LCA filing with DOL can be completed before the March registration window opens.
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