Support Associate Jobs at Fastenal with Visa Sponsorship
Support Associate roles at Fastenal sit at the operational core of its manufacturing distribution network, handling customer support, inventory coordination, and store-level logistics. Fastenal has an established record of sponsoring international talent for this function across multiple visa categories, making it a practical target for work-authorized job seekers.
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Customer Supply Chain Support
Location: 805 E Oskaloosa St, Pella, IA 50219
IA005 Single Customer Store
Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm
Up to 28 hours/week
Overview:
Working as Part-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations.
Responsibilities:
The duties and responsibilities of this position include, but are not limited to:
- Responding and coordinating resources relative to customer requests
- Managing inventory
- Placing and fulfilling orders
- Receiving and shipping inventory
- Executing inventory fulfillment within the customer facility
- Sourcing and quoting new and existing products
- Participating in continuous improvement activities and implementing new business processes
- Monetizing and reporting the value of supply chain management activities to the customer
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
- 18 years of age or older, due to the nature of work
- Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market
- Excellent written and oral communication skills
- Proficient computer skills
- Demonstrate strong math aptitude, attention to detail and sense of urgency
- Highly motivated, self directed and customer service oriented
- Be comfortable in a sales-oriented environment
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
- Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
- Pass a sex offender registry check, required by a customer/contract serviced by this location
PREFERRED POSITION QUALIFICATIONS:
- Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
- Possess an interest in career advancement
About us:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
PART-TIME BENEFIT:
Fastenal offers a 401(k) with an employer contribution.
Job Description
Customer Supply Chain Support
Location: 805 E Oskaloosa St, Pella, IA 50219
IA005 Single Customer Store
Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm
Up to 28 hours/week
Overview:
Working as Part-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations.
Responsibilities:
The duties and responsibilities of this position include, but are not limited to:
- Responding and coordinating resources relative to customer requests
- Managing inventory
- Placing and fulfilling orders
- Receiving and shipping inventory
- Executing inventory fulfillment within the customer facility
- Sourcing and quoting new and existing products
- Participating in continuous improvement activities and implementing new business processes
- Monetizing and reporting the value of supply chain management activities to the customer
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
- 18 years of age or older, due to the nature of work
- Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market
- Excellent written and oral communication skills
- Proficient computer skills
- Demonstrate strong math aptitude, attention to detail and sense of urgency
- Highly motivated, self directed and customer service oriented
- Be comfortable in a sales-oriented environment
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
- Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
- Pass a sex offender registry check, required by a customer/contract serviced by this location
PREFERRED POSITION QUALIFICATIONS:
- Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
- Possess an interest in career advancement
About us:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
PART-TIME BENEFIT:
Fastenal offers a 401(k) with an employer contribution.
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Get Access To All JobsTips for Finding Support Associate Jobs at Fastenal Jobs
Align your background with Fastenal's operational focus
Fastenal prioritizes candidates with experience in customer-facing roles, inventory management, or supply chain support. Frame your resume around distribution, vendor coordination, or manufacturing floor support rather than generic administrative experience.
Confirm E-Verify enrollment before your interview
Fastenal participates in E-Verify, so your work authorization documents must match exactly what E-Verify checks against. Bring your original documents to the interview and flag any name discrepancies between your passport and Social Security records beforehand.
Target branch locations in high-density industrial markets
Fastenal's Support Associate openings concentrate near manufacturing hubs in the Midwest and Southeast. Focusing your search on those regions increases your odds of finding a location actively hiring and familiar with sponsoring international candidates for this role.
Use Migrate Mate to filter open Support Associate roles by sponsorship history
Searching broadly across job boards won't show you which Fastenal locations have actually filed petitions for this role. Use Migrate Mate to surface verified sponsorship-active openings and avoid applying to branches with no track record.
Clarify your visa status early in the recruiter conversation
Fastenal recruits at scale, so recruiters screen volume quickly. State your visa category and authorization timeline in your first call. If you're on F-1 OPT, confirm your OPT end date and whether you need H-1B cap sponsorship before your grace period expires.
Understand how PERM timing affects your green card path
If you're targeting EB-2 or EB-3 sponsorship through Fastenal, the PERM labor certification process typically takes 12 to 18 months before USCIS adjudication begins. Factor that into your timeline, especially if your H-1B is tied to a specific cap year.
Support Associate at Fastenal jobs are hiring across the US. Find yours.
Find Support Associate at Fastenal JobsFrequently Asked Questions
Does Fastenal sponsor H-1B visas for Support Associates?
Yes, Fastenal has sponsored H-1B visas for Support Associate roles. Sponsorship is not guaranteed for every opening, and individual branch hiring managers have discretion over which roles they escalate for petition filing. Your best approach is to confirm sponsorship eligibility directly with the recruiter during the initial screening call, not after an offer is extended.
How do I apply for Support Associate jobs at Fastenal?
Applications go through Fastenal's careers portal at fastenal.com. You can filter by location and role type. Because Fastenal hires branch by branch, applying to multiple locations in manufacturing-dense areas improves your chances. Migrate Mate also aggregates Fastenal's Support Associate openings with sponsorship context, so you can prioritize roles at locations with a verified sponsorship history before you apply.
Which visa types does Fastenal commonly sponsor for Support Associate roles?
Fastenal has sponsored H-1B and TN visas for this role, along with Green Card pathways through EB-2 and EB-3 labor certification. For students, F-1 OPT and CPT authorizations are also supported. TN is available to Canadian and Mexican nationals in qualifying occupational categories, and it's worth confirming with the recruiter whether the specific Support Associate role you're targeting aligns with an eligible TN classification.
What qualifications does Fastenal expect for Support Associate positions?
Fastenal typically looks for candidates with experience in customer service, inventory control, or light manufacturing support. A high school diploma is the baseline requirement, though some locations prefer candidates with an associate or bachelor's degree in business or supply chain. Familiarity with ERP or point-of-sale systems used in distribution environments is a practical differentiator when competing for roles at busier branch locations.
How do I manage my immigration timeline when pursuing a role at Fastenal?
If you're on F-1 OPT, confirm your OPT expiration date and the H-1B cap filing window, which opens April 1 each year for an October 1 start date. If your OPT expires before an H-1B can take effect, discuss a cap-gap bridge with your employer and your Designated School Official. For Green Card pathways, USCIS and DOL processing under PERM typically runs 12 to 18 months, so starting early in your employment is critical.
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