Customer Support Jobs at Fastenal with Visa Sponsorship
Customer Support jobs at Fastenal sit within a large-scale manufacturing distribution network, handling everything from order management to technical product questions. Fastenal has a track record of sponsoring international workers across multiple visa categories for this function, making it a realistic target for visa-dependent job seekers.
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Get Access To All JobsJob ID: 631222
Type: Full-time
Location: Alburtis, PA 18011
Departments: Distribution/Warehouse
Date Published: July 24, 2026
End Date: 07-31-2026
Job Description
Customer Site Warehouse Support
8023 Quarry Rd, Alburtis, PA 18011
PA411 In Plant Store
Full-time Shift(s): MON TUE WED THU FRI 6:30am - 3:00pm
Overview:
Find your future at Fastenal! Our distribution center is hiring energetic, team oriented individuals to work in our fast pace warehouse! Fastenal Company is committed to environmental protection and to providing a safe and healthy workplace for all employees. We strive to integrate EHS & Sustainability considerations into all our business decisions, plans, and operations. Working as Full-time Customer Site Warehouse Support, you will facilitate the movement of product through our customer site. This is an entry-level position based out of our branch located at 8023 Quarry Rd, Alburtis, PA 18011. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
Responsibilities:
The duties and responsibilities of this position include, but are not limited to:
- Operating computer programs and wireless hand held devices
- Moving and handling product accurately
- Auditing and preparing outgoing shipments to customer facilities
- Maintain the cleanliness/organization of work area
- Complying with health, safety and sustainability rules and expectations
- Participating in activities and programs that help the company achieve health, safety and sustainability objectives
- Learning, passing, and practicing various environmental health and safety trainings
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
- 18 years of age or older, due to the nature of work
- Learn and perform multiple tasks in a fast paced environment
- Work independently as well as in a team environment
- Willingness to work a flexible schedule/extra time as needed
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
- Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
- Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
- Prior warehouse experience
- Prior experience operating a forklift
About us:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
FULL-TIME BENEFITS:
Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.
Please respond by 07-31-2026.
Equal Opportunity Employer
Job ID: 631222
Type: Full-time
Location: Alburtis, PA 18011
Departments: Distribution/Warehouse
Date Published: July 24, 2026
End Date: 07-31-2026
Job Description
Customer Site Warehouse Support
8023 Quarry Rd, Alburtis, PA 18011
PA411 In Plant Store
Full-time Shift(s): MON TUE WED THU FRI 6:30am - 3:00pm
Overview:
Find your future at Fastenal! Our distribution center is hiring energetic, team oriented individuals to work in our fast pace warehouse! Fastenal Company is committed to environmental protection and to providing a safe and healthy workplace for all employees. We strive to integrate EHS & Sustainability considerations into all our business decisions, plans, and operations. Working as Full-time Customer Site Warehouse Support, you will facilitate the movement of product through our customer site. This is an entry-level position based out of our branch located at 8023 Quarry Rd, Alburtis, PA 18011. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
Responsibilities:
The duties and responsibilities of this position include, but are not limited to:
- Operating computer programs and wireless hand held devices
- Moving and handling product accurately
- Auditing and preparing outgoing shipments to customer facilities
- Maintain the cleanliness/organization of work area
- Complying with health, safety and sustainability rules and expectations
- Participating in activities and programs that help the company achieve health, safety and sustainability objectives
- Learning, passing, and practicing various environmental health and safety trainings
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
- 18 years of age or older, due to the nature of work
- Learn and perform multiple tasks in a fast paced environment
- Work independently as well as in a team environment
- Willingness to work a flexible schedule/extra time as needed
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
- Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
- Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
- Prior warehouse experience
- Prior experience operating a forklift
About us:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
FULL-TIME BENEFITS:
Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.
Please respond by 07-31-2026.
Equal Opportunity Employer
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Get Access To All JobsTips for Finding Customer Support Jobs at Fastenal
Frame your technical product knowledge upfront
Fastenal's customer support teams advise on industrial fasteners, safety supplies, and construction products. Highlight any hands-on manufacturing, supply chain, or technical sales experience in your resume before you apply, since generic call-center backgrounds rarely advance past initial screening.
Target branch-level openings alongside corporate postings
Fastenal fills customer support roles at distribution branches across the country, not just at headquarters. Applying to branch-level openings often means fewer competing applicants and faster hiring timelines, which matters when your OPT or grace period has limited runway.
Confirm sponsorship willingness before your first interview
Fastenal supports H-1B, TN, and Green Card pathways for this function, but individual hiring managers may not initiate that conversation. Ask the recruiter directly during the phone screen whether the specific role has budget approved for visa sponsorship.
Prepare your OPT employment verification documents early
Fastenal uses E-Verify, so your I-9 documentation and EAD card need to be ready on day one. If you're on STEM OPT, have your STEM extension approval and updated I-20 ready before your start date to avoid onboarding delays.
Align your offer timing with the H-1B cap calendar
If you need cap-subject H-1B sponsorship, work backward from the April 1 filing deadline. Securing your Fastenal offer by February gives your employer time to work with immigration counsel and file the USCIS registration before the lottery window closes.
Use Migrate Mate to filter verified Fastenal openings by visa type
Customer support roles at Fastenal turn over frequently and aren't always flagged as sponsorship-eligible on general job boards. Use Migrate Mate to surface verified openings filtered by the visa categories Fastenal actually sponsors for this function.
Frequently Asked Questions
Does Fastenal sponsor H-1B visas for Customer Support roles?
Yes, Fastenal sponsors H-1B visas for Customer Support positions. The company has an established pattern of filing H-1B petitions across its operations, including for roles in customer-facing and distribution support functions. If you're cap-subject, you'll need to secure your offer early enough for Fastenal to register you in the USCIS H-1B lottery, which opens in March each year.
How do I apply for Customer Support jobs at Fastenal?
You can apply directly through Fastenal's careers portal or find verified sponsorship-eligible openings on Migrate Mate, which filters roles by visa type. When applying, tailor your resume to reflect product knowledge or technical support experience relevant to industrial or manufacturing environments, as those details carry weight in Fastenal's screening process.
Which visa types does Fastenal commonly use for Customer Support hires?
Fastenal sponsors H-1B, TN visa, F-1 OPT, F-1 CPT, and employment-based Green Card pathways including EB-2 and EB-3 for this function. TN visas are a practical option for Canadian and Mexican nationals in qualifying occupations. For longer-term sponsorship, EB-3 is the most common Green Card route for customer support and operations roles at manufacturing-focused employers like Fastenal.
What qualifications does Fastenal expect for Customer Support roles?
Fastenal typically looks for candidates with strong communication skills, comfort with order management systems, and some familiarity with industrial or B2B product environments. A bachelor's degree is not always required for entry-level customer support, but roles that require H-1B sponsorship must qualify as specialty occupations under USCIS standards, which usually means a degree in a relevant technical or business field is expected.
How long does the visa sponsorship process take if I get an offer from Fastenal?
Timeline depends on visa type. F-1 OPT authorization is typically already in place when you start. TN status for Canadian nationals can be obtained at the border on your start date. H-1B sponsorship requires USCIS registration in March, with employment beginning no earlier than October 1 if selected. Green Card sponsorship through PERM labor certification typically takes one to three years from initiation to approval.