Cloud Data Engineer Jobs at Humana with Visa Sponsorship
Cloud Data Engineer jobs at Humana involve building and maintaining the data infrastructure behind one of the country's largest health and wellness organizations. The company has a consistent track record of sponsoring work visas for technical roles in this function, making it a realistic target if you need sponsorship.
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The Senior Cloud Solutions Engineer supports the development and execution of Humana's cloud implementation and modernization strategy for Contact Center as a Service (CCaaS) platforms. This role plays a critical hands-on engineering leadership role in advancing large-scale transformation initiatives, including the Nuance Migration Project.
This position represents a strategic shift from primarily operational and process oversight to deep technical execution and technical leadership, embedding stronger cloud, SaaS, and contact center engineering expertise within the team while maintaining awareness of delivery and operational considerations. The role addresses moderately complex to complex technical challenges and exercises significant autonomy in determining technical approaches and solutions. The Senior Cloud Solutions Engineer is a key member of Humana's technology organization, responsible for implementing and advancing the enterprise cloud strategy for the Customer Experience Center Platform ecosystem, including Genesys Cloud and the new Platform Google CX Agent Studio.
This role provides hands-on technical leadership across architecture, design, integration, and optimization of cloud-based contact center solutions. The engineer collaborates closely with product owners, solution architects, business analysts, delivery teams, IT leadership, operations leaders, and vendor partners to ensure Humana fully realizes the value of its CCaaS investments in a secure, compliant, and scalable manner.
The role begins to influence platform and innovation strategy, makes decisions on moderately complex to complex technical issues with limited guidance, and exercises considerable latitude in defining objectives and approaches. Success in this role requires a strong balance of engineering execution, vendor partnership, and transformation leadership.
Primary Responsibilities
- Serve as the technical lead for Contact Center solutions, with hands-on ownership of Google CX Agent Studio, Google Cloud Platform (GCP), and integrated CCaaS technologies (e.g., Genesys Cloud).
- Design, implement, and optimize cloud-based contact center and conversational AI solutions leveraging GCP services, including integrations with Google CX Agent Studio, speech technologies, analytics, and AI/ML capabilities.
- Provide technical leadership and mentorship to developers and engineers, ensuring adherence to enterprise architecture standards, security, reliability, and scalability best practices.
- Partner with business analysts, solution architects, and product owners to translate business requirements into end-to-end technical designs and implementations across cloud and SaaS platforms.
- Lead development and configuration efforts for omnichannel capabilities, including voice, chat, routing, authentication, analytics, and automation, across Google-based and vendor platforms.
- Drive platform modernization initiatives and migrations (e.g., Nuance migration) with a focus on cloud-native and GCP-optimized architectures.
- Evaluate, design, and execute Proofs of Concept (POCs), pilots, and solution validations on Google CX Agent Studio, GCP, and related SaaS platforms.
- Identify optimization opportunities across performance, latency, cost, and operability; provide actionable recommendations and drive implementation.
- Collaborate closely with platform vendors (Google, Genesys, and others) to resolve complex technical issues, influence product roadmaps, and ensure successful adoption of new capabilities.
- Participate in Agile ceremonies (sprint planning, demos, retrospectives) while ensuring high-quality engineering execution and delivery outcomes.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field
- 10+ years of technical experience delivering complex, large-scale cloud, SaaS, or platform-based solutions
- Strong analytical, organizational, and problem-solving skills
- Passion for contributing to an organization focused on continuously improving consumer and member experiences
Preferred Qualifications
- Technical leadership experience delivering large-scale cloud and SaaS platforms, with a strong focus on Customer Experience / Contact Center technologies (e.g., Genesys Cloud, NICE inContact, Five9, Salesforce).
- Proven experience leading or contributing to major enterprise modernization and transformation programs, including cloud migrations and platform exits.
- Hands-on experience delivering omnichannel customer engagement capabilities, including voice, chat, routing, authentication, analytics, workforce management, AI/ML, automation, and conversational interfaces.
- Experience integrating contact center platforms with enterprise SaaS ecosystems (e.g., Salesforce, ServiceNow, Microsoft Dynamics).
- Demonstrated ability to design, execute, and lead Proofs of Concept (POCs), pilots, and technology evaluations on cloud and SaaS platforms.
- Strong architecture experience across Business, Application, Data, and Technology domains.
- Excellent communication and influencing skills, with the ability to translate complex technical concepts into business-relevant outcomes.
- Proven ability to mentor teams, drive adoption of new technologies, and enforce engineering best practices.
- Experience working in Agile delivery models (e.g., SAFe), with familiarity in Waterfall methodologies.
- Experience collaborating closely with vendors to influence product capabilities and roadmaps.
- Healthcare industry experience preferred.
Google Cloud Platform (GCP) & Conversational AI – Preferred Skills
- Hands-on experience with Google Cloud Platform (GCP) services supporting customer experience and conversational AI solutions.
- Experience designing and implementing solutions using Google CX Agent Studio and/or Dialogflow CX, including intent modeling, conversation design, orchestration, and integrations.
- Familiarity with Vertex AI for ML model integration, tuning, and inference in customer experience use cases.
- Experience leveraging BigQuery for analytics, reporting, and insights related to contact center and customer interactions.
- Experience deploying and operating services using Cloud Run, Compute Engine, or Kubernetes-based architectures.
- Strong understanding of GCP IAM, security, networking, monitoring, and cost optimization best practices.
- Experience integrating GCP services with CCaaS platforms (e.g., Genesys Cloud) and enterprise systems.
- Exposure to GCP-based speech, text, and AI services (e.g., speech recognition, NLP, analytics) is a strong plus.
Additional Information
Work-At-Home Requirements
- WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
- A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
- Satellite and Wireless Internet service is NOT allowed for this role.
- A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$106,900 - $147,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Become a part of our caring community
The Senior Cloud Solutions Engineer supports the development and execution of Humana's cloud implementation and modernization strategy for Contact Center as a Service (CCaaS) platforms. This role plays a critical hands-on engineering leadership role in advancing large-scale transformation initiatives, including the Nuance Migration Project.
This position represents a strategic shift from primarily operational and process oversight to deep technical execution and technical leadership, embedding stronger cloud, SaaS, and contact center engineering expertise within the team while maintaining awareness of delivery and operational considerations. The role addresses moderately complex to complex technical challenges and exercises significant autonomy in determining technical approaches and solutions. The Senior Cloud Solutions Engineer is a key member of Humana's technology organization, responsible for implementing and advancing the enterprise cloud strategy for the Customer Experience Center Platform ecosystem, including Genesys Cloud and the new Platform Google CX Agent Studio.
This role provides hands-on technical leadership across architecture, design, integration, and optimization of cloud-based contact center solutions. The engineer collaborates closely with product owners, solution architects, business analysts, delivery teams, IT leadership, operations leaders, and vendor partners to ensure Humana fully realizes the value of its CCaaS investments in a secure, compliant, and scalable manner.
The role begins to influence platform and innovation strategy, makes decisions on moderately complex to complex technical issues with limited guidance, and exercises considerable latitude in defining objectives and approaches. Success in this role requires a strong balance of engineering execution, vendor partnership, and transformation leadership.
Primary Responsibilities
- Serve as the technical lead for Contact Center solutions, with hands-on ownership of Google CX Agent Studio, Google Cloud Platform (GCP), and integrated CCaaS technologies (e.g., Genesys Cloud).
- Design, implement, and optimize cloud-based contact center and conversational AI solutions leveraging GCP services, including integrations with Google CX Agent Studio, speech technologies, analytics, and AI/ML capabilities.
- Provide technical leadership and mentorship to developers and engineers, ensuring adherence to enterprise architecture standards, security, reliability, and scalability best practices.
- Partner with business analysts, solution architects, and product owners to translate business requirements into end-to-end technical designs and implementations across cloud and SaaS platforms.
- Lead development and configuration efforts for omnichannel capabilities, including voice, chat, routing, authentication, analytics, and automation, across Google-based and vendor platforms.
- Drive platform modernization initiatives and migrations (e.g., Nuance migration) with a focus on cloud-native and GCP-optimized architectures.
- Evaluate, design, and execute Proofs of Concept (POCs), pilots, and solution validations on Google CX Agent Studio, GCP, and related SaaS platforms.
- Identify optimization opportunities across performance, latency, cost, and operability; provide actionable recommendations and drive implementation.
- Collaborate closely with platform vendors (Google, Genesys, and others) to resolve complex technical issues, influence product roadmaps, and ensure successful adoption of new capabilities.
- Participate in Agile ceremonies (sprint planning, demos, retrospectives) while ensuring high-quality engineering execution and delivery outcomes.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field
- 10+ years of technical experience delivering complex, large-scale cloud, SaaS, or platform-based solutions
- Strong analytical, organizational, and problem-solving skills
- Passion for contributing to an organization focused on continuously improving consumer and member experiences
Preferred Qualifications
- Technical leadership experience delivering large-scale cloud and SaaS platforms, with a strong focus on Customer Experience / Contact Center technologies (e.g., Genesys Cloud, NICE inContact, Five9, Salesforce).
- Proven experience leading or contributing to major enterprise modernization and transformation programs, including cloud migrations and platform exits.
- Hands-on experience delivering omnichannel customer engagement capabilities, including voice, chat, routing, authentication, analytics, workforce management, AI/ML, automation, and conversational interfaces.
- Experience integrating contact center platforms with enterprise SaaS ecosystems (e.g., Salesforce, ServiceNow, Microsoft Dynamics).
- Demonstrated ability to design, execute, and lead Proofs of Concept (POCs), pilots, and technology evaluations on cloud and SaaS platforms.
- Strong architecture experience across Business, Application, Data, and Technology domains.
- Excellent communication and influencing skills, with the ability to translate complex technical concepts into business-relevant outcomes.
- Proven ability to mentor teams, drive adoption of new technologies, and enforce engineering best practices.
- Experience working in Agile delivery models (e.g., SAFe), with familiarity in Waterfall methodologies.
- Experience collaborating closely with vendors to influence product capabilities and roadmaps.
- Healthcare industry experience preferred.
Google Cloud Platform (GCP) & Conversational AI – Preferred Skills
- Hands-on experience with Google Cloud Platform (GCP) services supporting customer experience and conversational AI solutions.
- Experience designing and implementing solutions using Google CX Agent Studio and/or Dialogflow CX, including intent modeling, conversation design, orchestration, and integrations.
- Familiarity with Vertex AI for ML model integration, tuning, and inference in customer experience use cases.
- Experience leveraging BigQuery for analytics, reporting, and insights related to contact center and customer interactions.
- Experience deploying and operating services using Cloud Run, Compute Engine, or Kubernetes-based architectures.
- Strong understanding of GCP IAM, security, networking, monitoring, and cost optimization best practices.
- Experience integrating GCP services with CCaaS platforms (e.g., Genesys Cloud) and enterprise systems.
- Exposure to GCP-based speech, text, and AI services (e.g., speech recognition, NLP, analytics) is a strong plus.
Additional Information
Work-At-Home Requirements
- WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
- A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
- Satellite and Wireless Internet service is NOT allowed for this role.
- A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$106,900 - $147,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
See all Cloud Data Engineer Jobs at Humana
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Cloud Data Engineer Jobs at Humana.
Get Access To All JobsTips for Finding Cloud Data Engineer Jobs at Humana
Align Your Stack With Humana's Cloud Environment
Humana's data engineering work runs heavily on AWS and Azure, with pipelines built around tools like Spark, Snowflake, and dbt. Tailor your resume and portfolio to reflect those specific technologies before you apply.
Target Roles Under Humana's Data Platforms Team
Cloud Data Engineer openings at Humana often sit within enterprise data platforms or analytics infrastructure groups. Filter your search by those team names to find roles where sponsorship has historically been approved rather than applying broadly.
Use Migrate Mate to Surface Sponsorship-Confirmed Openings
Not every Cloud Data Engineer posting at Humana will explicitly mention sponsorship. Use Migrate Mate to filter for roles where Humana has an active sponsorship track record for this function, so you apply with confidence.
Clarify Your OPT or Grace Period Timeline Early
If you're on F-1 OPT, your 60-day grace period begins the day your employment ends, not when OPT expires. Confirm your exact authorization end date with Humana's HR team before the offer stage so H-1B cap filing timelines stay feasible.
Prepare for a Specialty Occupation Review on LCA Filing
DOL Labor Condition Application filings for Cloud Data Engineer roles require the employer to certify a degree requirement tied to the specific position. Make sure your offer letter and job description explicitly reference a required degree in computer science, information systems, or a related field.
Expect PERM If Green Card Is Part of Your Plan
Humana sponsors EB-2 and EB-3 Green Cards for engineering roles, which means PERM labor certification through DOL. That process typically takes one to two years before an I-140 petition can be filed, so discuss timing with your hiring manager during offer negotiations.
Frequently Asked Questions
Does Humana sponsor H-1B visas for Cloud Data Engineers?
Yes, Humana sponsors H-1B visas for Cloud Data Engineer roles. The company files H-1B petitions for technical positions where the role qualifies as a specialty occupation requiring a bachelor's degree or higher in a relevant field. Because H-1B is subject to an annual cap and lottery, timing your application cycle correctly is critical, particularly if you're transitioning off OPT or a different status.
How do I apply for Cloud Data Engineer jobs at Humana?
Apply through Humana's careers portal at careers.humana.com, where Cloud Data Engineer roles are listed under Technology or Data and Analytics. Tailor your application to reflect the specific cloud platform and data pipeline tools mentioned in the job description. You can also browse confirmed sponsorship-eligible openings at Humana through Migrate Mate, which filters roles by visa sponsorship history for this function.
Which visa types does Humana commonly use for Cloud Data Engineer roles?
Humana sponsors H-1B, F-1 OPT, F-1 CPT, TN visa, J-1 visa, and employment-based Green Cards including EB-2 and EB-3 for Cloud Data Engineer positions. H-1B is the most common long-term work authorization path for this role. TN visa is available to Canadian and Mexican nationals in qualifying engineering or computer systems occupations. F-1 CPT and OPT are options during or after a qualifying U.S. degree program.
What qualifications does Humana expect for Cloud Data Engineer roles?
Humana typically expects a bachelor's degree in computer science, data engineering, information systems, or a closely related field. Hands-on experience with cloud platforms such as AWS or Azure, proficiency in SQL and Python, and familiarity with data pipeline orchestration tools like Apache Airflow or dbt are commonly required. For H-1B sponsorship purposes, your degree field needs to align directly with the duties in your offer letter.
How long does the sponsorship and filing process take at Humana?
H-1B petitions are filed once per year in April for an October 1 start date, so your offer timing needs to align with that window. USCIS standard processing for an H-1B I-129 petition takes roughly three to six months; premium processing reduces that to 15 business days. If Humana pursues a Green Card through PERM, the full EB-2 or EB-3 process from labor certification to I-140 approval typically spans one to two years before you reach adjustment of status.