INTRODUCTION

We're building the future of how the world communicates.

Netcracker, part of NEC Corporation, combines deep telecom industry expertise with cutting-edge cloud-native and AI-powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation, and create meaningful digital experiences for millions of people around the world.

With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide, we are the global market leader in telecom software and services.

Join us and be part of a team that is not just keeping up with the digital future but is leading the way.

Position Summary

Netcracker Technology is looking for a seasoned digital storyteller, PR practitioner and marketing content creator to help play an integral role within the marketing department of one of the world's fastest growing communications technology companies. Job requirements will include delivering a wide variety of writing, copy editing and content production assignments, as well as working with events and digital marketing specialists to ensure the company's content distribution and business objectives are met. The ideal candidate will be able to implement a digital strategy that will help increase Netcracker's brand awareness across paid, earned and owned media channels, ensuring that we are driving awareness with our target audience. This position will play a critical role in writing, editing, and creating content that will drive engagement and corporate awareness. Previous PR and/or agency experience is a plus, as are skills in video editing and production. This team member will also work well and thrive in a collaborative and deadline-driven environment. This role will be based in our corporate headquarters in Waltham, MA.

Principal Duties & Responsibilities:

• Edit Marketing deliverables for use online and offline - articles, blog posts, landing pages, whitepapers, press releases, newsletters, emails, case studies and presentations
• Serve as peer editor for work created by others in the organization
• Analyze competitor communications to ensure we are emphasizing our points of differentiation
• Write blogs, press releases and copy for social media posts
• Work with brand management team on graphics, banners and other design content
• Incorporate SEO and tags organically and purposefully
• Ensure adherence to brand voice, editorial style guides and technical accuracy
• Collaborate with internal content creators to refine complex technical concepts into clear, engaging content
• Maintain version control and content tracking in CMS tools and project management platforms
• Fact-check data, terminology and references—particularly in technical and industry-specific contexts
• Assist in developing and evolving editorial standards and processes

Required Experience:

• A minimum of 5-7 years in corporate communications and a strong familiarity with the telecom industry and technologies
• Excellent written and verbal communication skills
• Solid knowledge of Microsoft Office and other productivity and collaboration tools
• Organized with strong attention to detail and excellent time management skills
• Ability to work in a high-volume, active, deadline-driven environment
• Proven ability to understand integrated marketing strategy and write/edit effective copy to support that strategy (may be asked for a sample portfolio)
• Ability to work independently and as part of a team
• Ability to work on multiple projects simultaneously with varying deadlines and priorities while maintaining a unified voice
• Technology sector experience preferred

Education

• Bachelor's degree in English, journalism, communications or other related field.

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