Chief Commercial Officer Jobs in Connecticut

INTRODUCTION

Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well-being as one team.

ROLE AND RESPONSIBILITIES

The Chief Medical Officer (CMO) serves as the senior physician executive responsible for the clinical quality, safety, operational performance, and governance of the medical staff across Connecticut Children’s. The CMO reports directly to the Chief Executive Officer, with a dotted-line reporting relationship to the President of the Connecticut Children’s Specialty Group (CCSG) to ensure alignment across hospital and employed physician enterprise priorities.

The CMO works in close partnership with the Physician-in-Chief and Surgeon-in-Chief, ensuring coordinated leadership across all physician domains, including hospital-based, academic, and surgical services. This role requires strong collaboration and shared accountability across the executive physician leadership team to drive consistency in clinical standards, performance expectations, and care delivery.

The CMO ensures the delivery of safe, high-quality, efficient, and patient-centered care, while aligning medical staff performance with organizational strategy. The role acts as the primary liaison between hospital administration and the medical staff, providing leadership across quality, patient safety, regulatory compliance, and medical staff governance, and ensuring integration of clinical excellence with operational execution.

The CMO owns hospital medical operations, including patient throughput, flow, and inpatient care delivery, and serves as the final escalation authority for physician behavior impacting operations and care delivery.

In close partnership with the Chief Nursing Officer (CNO) and Chief Quality Officer (CQO), and in alignment with executive physician leaders, the CMO is jointly accountable for clinical outcomes, while maintaining clear physician leadership authority over medical staff performance, credentialing, and peer review processes.

This position is for part-time (0.5 FTE).

Clinical Quality, Safety & Regulatory Oversight

• Accountable for the quality and safety of medical care delivered by the medical staff, including clinical outcomes and patient experience
• Co-leads (with CNO and CQO) system-wide patient safety and regulatory compliance programs
• Oversees quality improvement, utilization review, infection control, and risk management programs
• Ensures readiness and compliance with Joint Commission, CMS, and state regulatory standards
• Establishes and enforces standards of medical care and clinical practice

Medical Staff Governance & Physician Performance

• Executive oversight of medical staff governance, bylaws, and committee structure
• Accountable for credentialing, privileging, and delineation of clinical privileges
• Leads and oversees peer review processes, ensuring fairness, rigor, and consistency
• Owns FPPE/OPPE processes, including performance monitoring and intervention
• Serves as final authority for physician behavior, including escalation and disciplinary processes
• Partners with department chiefs and physician leaders (including Physician-in-Chief and Surgeon-in-Chief) to address performance, conduct, and professionalism issues

Hospital Medical Operations

• Owns hospital medical operations, including:
• Patient throughput
• Patient flow and progression
• Inpatient care delivery
• Capacity management and boarding reduction
• Serves as the physician executive accountable for operational performance of care delivery systems
• Partners directly with the CNO as the designated physician operational counterpart, with shared accountability for throughput and care coordination
• Collaborates closely with executive physician leaders (including CCSG leadership) to ensure alignment between hospital operations and ambulatory/physician enterprise performance
• Leads or co-leads daily/weekly operational huddles and escalation forums
• Approves and activates surge protocols and escalation pathways

Strategic Clinical Leadership

• Provides physician leadership in clinical strategy, service line development, and care model innovation
• Advises executive leadership and physician enterprise leadership on clinical trends, quality performance, and physician workforce strategy
• Ensures alignment between hospital priorities and CCSG strategy
• Supports academic, research, and teaching priorities in coordination with physician leadership
• Serves as a key clinical point of contact with Hartford HealthCare for patient care coordination

Physician Engagement & Culture

• Builds a high-performing, accountable, and collaborative medical staff culture
• Serves as a visible, credible leader to physicians and advanced practice providers
• Drives alignment across independent, employed, and academic physicians
• Partners with executive physician leaders to improve physician engagement, satisfaction, and retention

Collaboration & Leadership Alignment

• Serves as a key member of the executive leadership team
• Maintains strong partnership and shared accountability with:
• President of CCSG (dotted-line alignment)
• Physician-in-Chief and Surgeon-in-Chief
• Chief Nursing Officer (CNO)
• Chief Quality Officer (CQO)
• Chief Operating Officer (COO)
• Works effectively across the executive physician and clinical leadership teams to ensure:
• Clear decision rights
• Aligned priorities across hospital and physician enterprise
• Coordinated execution of clinical, operational, and quality initiatives
• Acts as a liaison between administration and medical staff, ensuring alignment and transparency

EDUCATION AND/OR EXPERIENCE REQUIRED:

• Education:
• Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO)
• Board Certification in a relevant specialty
• Active (or eligible) medical license in Connecticut
• Experience:
• Minimum 10+ years of progressive clinical leadership experience, including:
  • Medical staff leadership (e.g., Chief, Medical Director, ACMO, or CMO)
  • Experience in a complex hospital or academic health system
• Demonstrated leadership in:
  • Clinical quality and patient safety programs
  • Physician performance management and peer review
  • Hospital operations and care delivery systems

EDUCATION AND/OR EXPERIENCE PREFERRED:

• Education: Advanced degree (MBA, MHA, MPH, or equivalent).
• Experience:
• Prior experience as a Chief Medical Officer or Associate Chief Medical Officer.
• Experience in a pediatric and/or academic medical center environment.
• Proven success leading:
  • Large-scale clinical transformation or quality improvement initiatives.
  • Physician engagement and culture change efforts.
  • Operational improvement in throughput, LOS, and capacity management.
  • Experience working in matrixed or system-based healthcare organizations.

LICENSE AND/OR CERTIFICATION REQUIRED:

• Active, unrestricted Physician License in the State of Connecticut (or eligibility to obtain prior to start).
• Board Certification in an ABMS- or AOA-recognized specialty.
• Eligibility for and maintenance of Medical Staff privileges at Connecticut Children’s.
• DEA Registration (if clinically active or required for prescribing responsibilities).
• Compliance with all hospital credentialing, privileging, and reappointment requirements, including ongoing CME.

LICENSE AND/OR CERTIFICATION PREFERRED:

• Subspecialty Board Certification (particularly relevant in pediatric or academic environments).
• Certification in Healthcare Quality or Medical Management, such as:
• Certified Professional in Healthcare Quality (CPHQ).
• American Board of Quality Assurance and Utilization Review Physicians (ABQAURP).
• Fellowship status in a professional organization (e.g., American College of Healthcare Executives – FACHE, or specialty college fellowship).
• Maintenance of Certification (MOC) in primary specialty.
• Additional training or certification in:
• Patient Safety.
• Clinical Informatics.
• Healthcare Leadership or Administration

KNOWLEDGE, SKILLS AND ABILITIES:

• Deep knowledge of clinical quality, patient safety, and regulatory standards (e.g., Joint Commission, CMS).
• Demonstrated ability to lead and influence physicians in complex, matrixed academic health systems.
• Strong understanding of hospital operations, including throughput, patient flow, and capacity management.
• Expertise in medical staff governance, including credentialing, peer review, and FPPE/OPPE processes.
• Advanced communication, negotiation, and conflict resolution skills, particularly in addressing physician behavior and performance.
• Proven ability to drive performance through data, including use of clinical, operational, and financial metrics to improve outcomes.