Cloud Support Engineer Jobs in Tennessee
Cloud Support Engineer jobs in Tennessee are open across Nashville, Memphis, and Knoxville and other Tennessee metros, with employers like CVS Health, HCA Healthcare, and Humana hiring at every experience level. Find a role that fits below and apply directly.
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What You Will Do
The Premier Support Engineer (PSE) will support strategic, Premium Vista ERP customers by resolving post-implementation product issues, providing proactive database and systems stability and performance guidance, custom telemetry dashboard development and QA, managing support tickets, developing troubleshooting automation and AI tools, and collaborating with various teams to ensure a seamless customer experience with Trimble Products. We seek a highly motivated, customer-focused individual to join our Trimble CMS team. This role provides exceptional technical support and personalized assistance to enterprise-level customers. The ideal candidate will excel in delivering high customer satisfaction through prompt, knowledgeable, and consistent support.
Dedicated Technical Support
- Act as the primary contact for enterprise customers, troubleshooting needs, and resolving cloud issues. Efficiently troubleshoot and resolve technical issues.
- Ensure integrations between Trimble products and third-party applications are enabled by using Microsoft Azure integration technologies.
- Guide best practices for database and system customizations and operational support to enhance software effectiveness.
- Coordinate with counterparts on the customer’s core team, including cloud engineering and solutions architecture, to ensure the customer receives a cohesive message and holistic support view.
Guidance And Recommendations
- Offer personalized advice and strategic recommendations based on customers' applications and use cases.
- Analyze customer environments and the current solution set to proactively notify customers when new release features or capabilities are forthcoming that may impact their business, providing early awareness to assist customer planning.
- Collaborate with customers to understand their business objectives and align software solutions accordingly.
- Use web development tools and languages to set up detailed performance and system stability telemetry dashboards for customer and internal Trimble consumption.
Fast Response Times
- Manage dedicated support cases outside usual queues, ensuring minimal wait times and immediate attention.
- Proactively follow up on open issues to ensure timely resolution and customer satisfaction.
- Respond to customer critical support issues within defined SLAs.
Continuity Of Support
- Build strong customer relationships by understanding their needs, customizations, and workflows.
- Document customer interactions, issues, and solutions for seamless continuity.
- Collaborate with product and cloud engineering to advocate for customer issues, track progress of issues through the development lifecycle, and provide customers with accurate and timely updates on the status of those issues.
Skills & Experience You Will Bring
- 5+ years of experience in technical support, customer success, or a similar role in enterprise software solutions.
- Proficient with Cloud environments, especially Azure Cloud.
- Strong troubleshooting and problem-solving skills with the ability to resolve technical issues effectively.
- Excellent communication and interpersonal skills, capable of conveying technical information to non-technical audiences.
- Proven ability to build and maintain strong customer relationships.
- Proficiency in enterprise software systems and a solid understanding of cloud-based solutions.
Skills & Experience You Might Bring
- Experience with Trimble CMS Vista ERP software or similar applications, including construction accounting, project management, service management, etc.
- Knowledge of industry-specific best practices and workflows.
- Familiarity with CRM and ticketing systems for managing customer support cases.
- Familiarity with database performance considerations and integration points.
- Experience with HTML, JSON, and CSS coding for customer dashboards.
Compensation:
Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
Hiring Range
$91,100.00–$125,200.00
Pay Rate Type
Salary
Bonus Eligible?
Yes
Commission Eligible?
No
Benefits:
Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.
How to Apply:
Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.
Application Deadline:
Applications could be accepted until at least 30 days from the posting date.
At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values—Belong, Innovate, and Grow—we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under “Corporate Governance.”
Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.
Trimble’s Privacy Policy
If you need assistance or would like to request an accommodation in connection with the application process, please contact AskPX@px.trimble.com.
See All 15 Cloud Support Engineer Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Cloud Support Engineer JobsCloud Support Engineer Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Cloud Support Engineer Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
- CVS Health2

- HCA Healthcare2

- Humana2

- Oracle2

- Altera Digital Health Inc. Fka Allscripts Managed Services1

Top Industries Hiring
- Healthcare & Medical Services5
- Technology & Software4
- Automotive1
- Consulting & Professional Services1
- Manufacturing1
What Tennessee Employers Look For
The qualifications that appear most often in cloud support engineer jobs across Tennessee.
- Hands-on experience with at least one major cloud platform such as AWS, Azure, or Google Cloud
- Strong troubleshooting skills for networking, compute, storage, and identity and access management issues
- Relevant cloud certification at the associate or practitioner level
- Proficiency with ticketing and monitoring tools such as ServiceNow, Datadog, or CloudWatch
- Understanding of Linux or Windows server administration in cloud environments
- Bachelor's degree in computer science, information technology, or equivalent practical experience
Cloud Support Engineer Jobs in Tennessee: Frequently Asked Questions
How many cloud support engineer jobs are there in Tennessee?
There are 15+ cloud support engineer openings in Tennessee on Migrate Mate as of June 2026, with the most roles in Nashville, Memphis, and Knoxville. New positions post regularly as employers across Tennessee hire.
Which Tennessee cities have the most cloud support engineer jobs?
Nashville, Memphis, and Knoxville have the most cloud support engineer openings in Tennessee right now, with additional roles spread across smaller metros statewide.
Which companies hire cloud support engineers in Tennessee?
Employers hiring cloud support engineers in Tennessee include CVS Health, HCA Healthcare, and Humana, based on current listings on Migrate Mate as of June 2026.
Are there remote cloud support engineer jobs in Tennessee?
Yes. About 27% of cloud support engineer openings tied to Tennessee are remote or hybrid as of June 2026. The rest are on-site roles based in Tennessee metros.
How do I apply for cloud support engineer jobs in Tennessee?
You can apply to cloud support engineer jobs in Tennessee directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Tennessee location, then apply to each one that fits.
See All 15 Cloud Support Engineer Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Cloud Support Engineer Jobs