Join Our Team at Rise Madison Apartments!

Now Hiring: Property Maintenance Technician
Location: Madison, Wisconsin
Community: Rise Madison Apartments
Full-Time | Competitive Pay | Benefits Available

Looking for more than just another maintenance job? Join the team at Rise Madison Apartments, a beautiful Section 42 affordable housing community built in 2025, where you'll help keep a brand-new property looking its best while making a meaningful difference in residents' lives.

We're searching for a dependable, skilled, and customer-focused Property Maintenance Technician who takes pride in quality work, enjoys solving problems, and wants to be part of a supportive team dedicated to creating an exceptional place to call home.

What You'll Do

• Complete maintenance service requests promptly and professionally.
• Perform preventative maintenance to keep the property operating efficiently.
• Troubleshoot and repair plumbing, electrical, HVAC, appliances, drywall, flooring, doors, windows, and general building systems.
• Prepare apartments for new residents by completing quality turns.
• Maintain the cleanliness and appearance of the community, including common areas and grounds.
• Assist with seasonal maintenance, inspections, and property projects.
• Participate in an on-call rotation for emergency maintenance requests.
• Deliver outstanding customer service while interacting with residents, vendors, and team members.

What We're Looking For

• Experience in apartment maintenance, facilities maintenance, construction, or a related trade.
• Working knowledge of plumbing, electrical, HVAC, appliance repair, and general carpentry.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to lift up to 50 pounds and work both indoors and outdoors in varying weather conditions.
• Valid driver's license and reliable transportation.

Who We Are

At ACC, our mission is simple: provide exceptional housing by building partnerships for successful living. That partnership starts within our own walls — with a team grounded in Teamwork, Accountability, Empowerment, Open Communication, and Flexibility.

We are committed to being a highly regarded property management company — and we know that starts with having the right people in the right seats. We don't just fill roles; we grow careers. Whether you're just starting out or bringing years of experience, ACC is a place where your energy, your voice, and your contributions matter.

If you're looking for a team that shows up for each other, supports your growth, and recognizes that your energy is our strength — we'd love to hear from you.

Why Join ACC?

At ACC, we believe in rewarding our team with more than just a paycheck—we offer a well-rounded benefits package designed to support your health, financial future, and work-life balance:

• Competitive pay with bonus opportunities.
• Comprehensive medical HRA plans (company sponsored), and voluntary dental, & vision coverage for employees working 30+ hours per week.
• Short-term disability (STD), long-term disability (LTD), and life insurance options (available for employees working 30+ hours per week).
• Company-paid $25,000 life insurance policy when enrolled in STD and LTD (available for employees working 30+hours per week)!
• Full and part-time employees are eligible for the 401(k) after 6 months of employment with company match—ACC contributes 25% of the first 5% of eligible compensation, with full vesting after 3 years of employment.
• Paid time off, provided up front, to recharge and reset.
• 10 paid holidays, that include a floating holiday and a birthday holiday.
• Free Employee Assistance Program (EAP) for all employees—available to both full-time and part-time team members, no enrollment required!

Essential Duties include, but are not limited to:

• Monitor all interior and exterior for maintenance issues. Perform inspections of all apartments, buildings, and common areas.
• Maintain and keep all tools and equipment in acceptable working conditions and work area neat and clean.
• Electrical: replace or fix outlets, light switches, fixtures, and breakers.
• Plumbing: replace or fix faucets, re-piping, toilets, sinks, and unclogging drains.
• Heating and Cooling: general heating repairs and cleaning filters, compressors, and condenser coils.
• Groundskeeping, including but not limited to: Picking up trash and keeping the building clean and presentable both inside and out. Shoveling and salting sidewalks and entry ways in winter, and lawn care and landscaping as needed.
• General carpentry and drywall repairs as needed.
• Assist with any cleaning and janitorial requests as needed.
• Paint units and general common areas as needed.
• Repair and replace windows and screens as needed.
• Troubleshoot, repair, or replace appliances.
• Maintain an accurate log of trash pick -ups and snow removal to ensure timeliness and billing is correct.
• Repair and replace locks and deadbolt locks as needed.
• Communicate with the manager on daily work orders and provide status update to ensure all orders are current and collected.
• Perform and conduct all unit turnovers within ACC policies and by provided deadlines.
• Create and maintain a safe work environment and all concerns or hazards be directed to the manager immediately.
• Perform preventative maintenance per the ACC policies and operations manual by testing all emergency fighting, smoke detectors, fire alarm systems, emergency exits, and any other systems in place.
• Available for all on-call emergencies after work hours and weekends per a rotating or established schedule per management.
• All on-call emergencies must be responded to within 20 minutes from the time when the call is received.
• Report and document all accident and emergency situations in a timely manner.
• Keep all resident and sensitive information confidential per the company policy.
• Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property.
• Assist other properties with maintenance requests as needed.
• All other duties as assigned.

Knowledge, Skill & Ability Requirements:

• 1-2 years of maintenance experience required.
• Multi-family property maintenance experience is preferred.
• Basic knowledge and understanding of electrical, plumbing, groundskeeping, and troubleshooting.
• Must be able to physically inspect the properties.
• Basic knowledge and able to use a variety of equipment including circular saw, drill, jig saw, electrical tester, hand tools, power tools, and cordless tools.
• Maintain valid driver's license with acceptable driving record.
• Flexibility with working hours and availability for on-call emergencies
• Ability to prioritize and possess efficient time management skills.
• Demonstrates excellent verbal and written communication skills.
• Strong customer service skills with ability to handle complaints in a positive and time efficient manner.
• Goal-oriented and team player.
• Ability to work independently under tight deadlines.
• Exhibits a high degree of professionalism and respect through appearance and interactions with others.

Personal Tools:

It is expected that all Maintenance Technicians will furnish their own basic tools. The exception would be any specialty terns, i.e., ladders, that are property specific.

Supervisory Responsibility:

This position has no supervisory responsibilities.

Work Environment:

This operates between an indoors and outdoors environment. This role routinely uses tools and equipment and consists of a lot of moving around and walking to perform the tasks.

Physical Demands:

The physical demands described are those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to physically stand, walk, bend, climb, and use full hand range of motion and finger dexterity to touch and feel. Must be able to reach with hands and arms and lift up to 50 pounds and as needed.

Travel:

Travel is to property locations using personal transportation. Must also be able to travel to all trainings and meetings arranged through the Corporate office periodically throughout the year.

ACC Management Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

#IND123