Activated Insights Jobs Hiring Now
Activated Insights is hiring for 14 open roles on Migrate Mate as of July 16, 2026, concentrated in account management and customer service. Migrate Mate updates Activated Insights's live openings daily. Activated Insights is a workforce research and technology company serving the senior care and home-based care industries, helping organizations measure employee and client satisfaction to improve retention and quality of care.
Find Activated Insights JobsOverview
Activated Insights hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 14
- Top team
- Account Management
- Seniority
- Across all levels
- Work type
- 29% remote or hybrid
- Top location
- Idaho Falls
Open Roles at Activated Insights
Showing 14 of 14+ Activated Insights jobs
About Us
Activated Insights, a Software-as-a- Service (“SaaS”) leader in long-term and post-acute care, has opened a new Customer Support Representative seat to support our company’s growth and operational efficiency.
Founded in 2008, Activated Insights is a software company serving North America’s fastest-growing labor market—long-term and post-acute senior care. As the market leader, our technology, surveys, and training solutions are used by everything from mom-and-pop small businesses to billion-dollar care organizations. Ultimately, our services impact the lives of hundreds of thousands of seniors every year. Today, with over 250 team members, over 7,000 customers that extend into over 23,000 sites of care, our products focus on employee engagement, ongoing education, resident and patient satisfaction surveys, and reputation management tools.
What Sets Activated Insights Apart:
We are at the heart of the healthcare industry's most dynamic sector, with an ever-growing demand for post-acute care and long- term care to address the fastest growing segment of the US population.
Our bond with healthcare providers draws compassionate, service-driven team members, fostering a spirited, collaborative culture aligned on our mission to deliver exceptional experiences for our employees, our customers and the people in their care.
A high performing executive leadership team with success in both public and PE companies, primarily in high-growth companies focused on the long term and post-acute care market.
Backed by a private investment firm with 40+ years of experience forging lasting partnerships across the healthcare industry.
Why Is This Role So Special?
As a Customer Support Representative at Activated Insights, you will play a key role in delivering exceptional service and support to our customers. You’ll serve as a trusted resource, helping clients navigate our products, resolve issues, and ensure they have a positive experience every step of the way. This role combines problem-solving, communication, and customer care, allowing you to make a direct impact on customer satisfaction and the overall success of our clients.
What You’ll Do
- Answer customer questions by phone, email, or chat with patience and positivity.
- Troubleshoot simple issues and pass along technical ones to our product team.
- Help new clients feel confident in using our software.
- Document solutions so we can serve customers better every time.
What We’re Looking For
- 1+ year of customer service experience (retail, restaurant, call center, or other — all count!).
- Comfortable with computers and willing to learn new systems.
- Great communication skills, written and spoken.
- Patience, positivity, and ability to stay calm under pressure.
- Organized and dependable — you follow through.
Perks & Benefits
- Managed Flexible Paid Time Off
- Medical, vision, and dental coverage (with employer contributions).
- One paid Mental Health Day every quarter.
- $250 annual Wellness Reimbursement.
- A fun, collaborative office in Idaho Falls!
Schedule
- Monday–Friday, 8:00 AM–5:00 PM (no weekends).
- 100% onsite in Idaho Falls, ID
About Us
Activated Insights, a Software-as-a- Service (“SaaS”) leader in long-term and post-acute care, has opened a new Customer Support Representative seat to support our company’s growth and operational efficiency.
Founded in 2008, Activated Insights is a software company serving North America’s fastest-growing labor market—long-term and post-acute senior care. As the market leader, our technology, surveys, and training solutions are used by everything from mom-and-pop small businesses to billion-dollar care organizations. Ultimately, our services impact the lives of hundreds of thousands of seniors every year. Today, with over 250 team members, over 7,000 customers that extend into over 23,000 sites of care, our products focus on employee engagement, ongoing education, resident and patient satisfaction surveys, and reputation management tools.
What Sets Activated Insights Apart:
We are at the heart of the healthcare industry's most dynamic sector, with an ever-growing demand for post-acute care and long- term care to address the fastest growing segment of the US population.
Our bond with healthcare providers draws compassionate, service-driven team members, fostering a spirited, collaborative culture aligned on our mission to deliver exceptional experiences for our employees, our customers and the people in their care.
A high performing executive leadership team with success in both public and PE companies, primarily in high-growth companies focused on the long term and post-acute care market.
Backed by a private investment firm with 40+ years of experience forging lasting partnerships across the healthcare industry.
Why Is This Role So Special?
As a Customer Support Representative at Activated Insights, you will play a key role in delivering exceptional service and support to our customers. You’ll serve as a trusted resource, helping clients navigate our products, resolve issues, and ensure they have a positive experience every step of the way. This role combines problem-solving, communication, and customer care, allowing you to make a direct impact on customer satisfaction and the overall success of our clients.
What You’ll Do
- Answer customer questions by phone, email, or chat with patience and positivity.
- Troubleshoot simple issues and pass along technical ones to our product team.
- Help new clients feel confident in using our software.
- Document solutions so we can serve customers better every time.
What We’re Looking For
- 1+ year of customer service experience (retail, restaurant, call center, or other — all count!).
- Comfortable with computers and willing to learn new systems.
- Great communication skills, written and spoken.
- Patience, positivity, and ability to stay calm under pressure.
- Organized and dependable — you follow through.
Perks & Benefits
- Managed Flexible Paid Time Off
- Medical, vision, and dental coverage (with employer contributions).
- One paid Mental Health Day every quarter.
- $250 annual Wellness Reimbursement.
- A fun, collaborative office in Idaho Falls!
Schedule
- Monday–Friday, 8:00 AM–5:00 PM (no weekends).
- 100% onsite in Idaho Falls, ID
Job Roles at Activated Insights
Working at Activated Insights
Activated Insights's 14 open roles are across all levels, and about 29% are remote or hybrid. The most active teams are account management, customer service, and cloud & DevOps. Activated Insights provides workforce intelligence and satisfaction research tools for senior care and home-based care organizations, with a focus on helping operators understand employee engagement, compliance, and client experience. The company serves a range of care providers and operates in a niche intersection of technology, regulatory support, and research services. Most Activated Insights roles are based in Idaho Falls, with some in Tampa and Remote.
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Browse jobs by roleActivated Insights Jobs: Frequently Asked Questions
How many jobs is Activated Insights hiring for right now?
Activated Insights is hiring for 14 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in account management and customer service. Open positions span sales, customer support, marketing, product, and compliance functions, reflecting growth across both go-to-market and operational teams.
What kinds of roles does Activated Insights hire for?
The most active teams are account management, customer service, and cloud & DevOps. Activated Insights posts roles across sales, customer support, product management, business development, marketing operations, and regulatory compliance. The company also hires for research and account management functions tied to its senior care client base. Most postings are across all levels, though individual contributor roles in support and sales are also represented.
Are Activated Insights jobs remote or in-person?
A mix of remote and on-site. About 29% of Activated Insights's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Idaho Falls. Each Activated Insights listing shows its work location so you can filter before applying.
How do I apply to a job at Activated Insights?
Find an open role at Activated Insights on Migrate Mate, then follow the listing through to Activated Insights' own careers page to submit your application. Activated Insights manages its own hiring process, including screening, interviews, and offers, directly with candidates.
Does Activated Insights hire entry-level?
Most of Activated Insights's open roles on Migrate Mate are across all levels as of July 16, 2026. Check individual Activated Insights listings for stated experience requirements.
Where is Activated Insights hiring?
Most Activated Insights roles are based in Idaho Falls, with some in Tampa and Remote, and about 29% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.