Alive Hospice Jobs Hiring Now
Alive Hospice is hiring for 8 open roles on Migrate Mate as of July 16, 2026, concentrated in healthcare administration and allied health. Migrate Mate updates Alive Hospice's live openings daily. Alive Hospice is a nonprofit hospice and palliative care provider serving patients and families across Middle Tennessee.
Find Alive Hospice JobsOverview
Alive Hospice hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 8
- Top team
- Healthcare Administration
- Seniority
- Across all levels
- Work type
- 0% remote or hybrid
- Top location
- Nashville
Open Roles at Alive Hospice
Showing 8 of 8+ Alive Hospice jobs
Senior Technical Support Analyst
Location: Nashville, TN/ Hybrid
Status: Full Time
Days: Monday - Friday
Hours: 40/week
We're looking for an experienced IT professional to provide advanced technical support for end users, clinical applications, Microsoft 365, and EMR systems. This role also serves as an escalation resource for the technical support team, helping deliver reliable technology solutions across our organization. If you enjoy solving complex problems and supporting a collaborative team, we'd like to hear from you.
SUMMARY
The Senior Technical Support Analyst serves as a senior-level, hands-on technical resource responsible for providing advanced end-user and application support across the organization. This role supports clinical and business users with Electronic Medical Records (EMR), clinical applications, Microsoft 365, and end-user computing technologies. In addition to resolving complex technical issues, the Senior Technical Support Analyst acts as an escalation point, subject matter expert, and mentor to other Technical Support Analysts, helping ensure consistent, high-quality IT service delivery in a mission-critical healthcare environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Advanced Technical Support
- Provide advanced support and troubleshooting for healthcare applications, including EMR systems and other clinical tools
- Support Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, and Entra ID, and on-premises Active Directory
- Diagnose and resolve complex issues related to:
Windows laptops and desktops
Mobile devices including iPhones, iPads, and other mobile devices
Printers, scanners, and peripheral devices
Local area networks (LAN), Wi Fi, and connectivity issues
Telecom systems such as Teams and RingCentral
- Serve as an escalation point for high-impact or unresolved technical issues, particularly those affecting clinical operations
Clinical & Business User Support
- Deliver responsive, customer-focused support to clinicians, administrative staff, and volunteers
- Understand clinical workflows and prioritize issues that impact patient care or regulatory compliance
- Coordinate with vendors, application support teams, and infrastructure teams to resolve complex incidents
Mentorship & Knowledge Sharing
- Provide guidance and informal mentoring to Technical Support Analysts
- Assist with onboarding and training of new support staff
- Develop and maintain technical documentation, knowledge base articles, and troubleshooting guides
- Promote best practices for system usage, security, and efficiency
Process, Documentation & Quality
- Accurately document incidents, requests, and resolutions in the IT service management system
- Identify recurring issues and recommend improvements to processes, tools, or training
- Participate in testing, rollout, and support of new systems, applications, and hardware
- Support IT standards, policies, and procedures appropriate for a regulated healthcare environment
Security & Compliance
- Follow organizational policies related to information security, data privacy, and acceptable use
- Assist with device security, access management, and incident response as required
- Support compliance efforts related to HIPAA and internal IT security policies
EDUCATION and/or EXPERIENCE
- Associate or Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience
- 5+ years of experience in technical support or IT service delivery
- Demonstrated experience supporting Microsoft 365 and end-user computing environments
- Strong troubleshooting skills across hardware, software, and network-related issues
- Experience working in a healthcare or regulated environment preferred
- Excellent communication, documentation, and customer service skills
- Ability to work independently and manage multiple priorities
CERTIFICATES, LICENSES, REGISTRATIONS
If required to drive to carry out the duties of this position, current driver's license and automobile insurance as required by Tennessee State Law.
Senior Technical Support Analyst
Location: Nashville, TN/ Hybrid
Status: Full Time
Days: Monday - Friday
Hours: 40/week
We're looking for an experienced IT professional to provide advanced technical support for end users, clinical applications, Microsoft 365, and EMR systems. This role also serves as an escalation resource for the technical support team, helping deliver reliable technology solutions across our organization. If you enjoy solving complex problems and supporting a collaborative team, we'd like to hear from you.
SUMMARY
The Senior Technical Support Analyst serves as a senior-level, hands-on technical resource responsible for providing advanced end-user and application support across the organization. This role supports clinical and business users with Electronic Medical Records (EMR), clinical applications, Microsoft 365, and end-user computing technologies. In addition to resolving complex technical issues, the Senior Technical Support Analyst acts as an escalation point, subject matter expert, and mentor to other Technical Support Analysts, helping ensure consistent, high-quality IT service delivery in a mission-critical healthcare environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Advanced Technical Support
- Provide advanced support and troubleshooting for healthcare applications, including EMR systems and other clinical tools
- Support Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, and Entra ID, and on-premises Active Directory
- Diagnose and resolve complex issues related to:
Windows laptops and desktops
Mobile devices including iPhones, iPads, and other mobile devices
Printers, scanners, and peripheral devices
Local area networks (LAN), Wi Fi, and connectivity issues
Telecom systems such as Teams and RingCentral
- Serve as an escalation point for high-impact or unresolved technical issues, particularly those affecting clinical operations
Clinical & Business User Support
- Deliver responsive, customer-focused support to clinicians, administrative staff, and volunteers
- Understand clinical workflows and prioritize issues that impact patient care or regulatory compliance
- Coordinate with vendors, application support teams, and infrastructure teams to resolve complex incidents
Mentorship & Knowledge Sharing
- Provide guidance and informal mentoring to Technical Support Analysts
- Assist with onboarding and training of new support staff
- Develop and maintain technical documentation, knowledge base articles, and troubleshooting guides
- Promote best practices for system usage, security, and efficiency
Process, Documentation & Quality
- Accurately document incidents, requests, and resolutions in the IT service management system
- Identify recurring issues and recommend improvements to processes, tools, or training
- Participate in testing, rollout, and support of new systems, applications, and hardware
- Support IT standards, policies, and procedures appropriate for a regulated healthcare environment
Security & Compliance
- Follow organizational policies related to information security, data privacy, and acceptable use
- Assist with device security, access management, and incident response as required
- Support compliance efforts related to HIPAA and internal IT security policies
EDUCATION and/or EXPERIENCE
- Associate or Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience
- 5+ years of experience in technical support or IT service delivery
- Demonstrated experience supporting Microsoft 365 and end-user computing environments
- Strong troubleshooting skills across hardware, software, and network-related issues
- Experience working in a healthcare or regulated environment preferred
- Excellent communication, documentation, and customer service skills
- Ability to work independently and manage multiple priorities
CERTIFICATES, LICENSES, REGISTRATIONS
If required to drive to carry out the duties of this position, current driver's license and automobile insurance as required by Tennessee State Law.
Job Roles at Alive Hospice
Working at Alive Hospice
Alive Hospice's 8 open roles are across all levels, and about 0% are remote or hybrid. The most active teams are healthcare administration, allied health, and corporate training. Alive Hospice is a nonprofit organization providing hospice and palliative care services to patients facing serious illness and their families. The organization employs clinical staff, social workers, volunteers, and administrative professionals across care settings that include home-based, hospital-based, and inpatient services. Most Alive Hospice roles are based in Nashville, with some in Lebanon and Hendersonville.
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Browse jobs by roleAlive Hospice Jobs: Frequently Asked Questions
How many jobs is Alive Hospice hiring for right now?
Alive Hospice is hiring for 8 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in healthcare administration and allied health. Roles span clinical, social services, administrative, and technical functions across the organization.
What kinds of roles does Alive Hospice hire for?
The most active teams are healthcare administration, allied health, and corporate training. Alive Hospice hires across clinical roles such as registered nurses and advanced practice providers, social work, volunteer coordination, revenue cycle, and technology support. Most postings are across all levels, ranging from frontline care positions to assistant director and senior analyst roles.
Are Alive Hospice jobs remote or in-person?
Mostly on-site. About 0% of Alive Hospice's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Nashville. Each Alive Hospice listing shows its work location so you can filter before applying.
How do I apply to a job at Alive Hospice?
Find a role that fits your background in Alive Hospice's listings on Migrate Mate, then follow the link through to Alive Hospice's own careers site to submit your application directly. Alive Hospice manages its own hiring process, including interviews and offers, independently of Migrate Mate.
Does Alive Hospice hire entry-level?
Most of Alive Hospice's open roles on Migrate Mate are across all levels as of July 16, 2026. Check individual Alive Hospice listings for stated experience requirements.
Where is Alive Hospice hiring?
Most Alive Hospice roles are based in Nashville, with some in Lebanon and Hendersonville, and about 0% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.