American Air & Heat, Inc Jobs Hiring Now
American Air & Heat, Inc is hiring for 5 open roles on Migrate Mate as of July 16, 2026, concentrated in construction management. Migrate Mate updates American Air & Heat, Inc's live openings daily. American Air & Heat, Inc is an HVAC services company offering residential and commercial heating, ventilation, and air conditioning installation, service, and sales.
Find American Air & Heat, Inc JobsOverview
American Air & Heat, Inc hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 5
- Top team
- Construction Management
- Seniority
- Mid to senior level
- Work type
- 0% remote or hybrid
- Top location
- Sanford
Open Roles at American Air & Heat, Inc
Showing 5 of 5+ American Air & Heat, Inc jobs
Customer Service Team Lead - Call Center
Join our busy Customer Service Team! Must have Call Center Experience!
The Customer Service Lead is responsible for driving successful individual and overall team performance results by: 1) onboarding and training CSRs, 2) coordinating ongoing training for CSRs, 3) directing daily service center tasks, 4) handling customer issues and escalations, 4) collaborating with other departments, and 5) mentoring he customer service team, and ensuring an important level of customer service.
This is a Full Time, Hourly position - Should have Open / Flexible Schedule Availability that will include days, evenings, weekends and holidays.
Pay: $20.00 - $25.00 / Hour Based on Experience - With Eligibility for Performance Based $$ Bonus
Location: American Air & Heat - Sanford FL - This is an ON-SITE position
ABOUT US: Since 1986 American Air & Heat has been a value driven business. Focused on the mission of providing each client with prompt, professional and trustworthy information. Allowing each client to make the best decisions for their home, family and comfort, ensuring their 100% satisfaction.
Why Join Us?
- Competitive hourly pay + weekly pay
- Incentive opportunities
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off (PTO) & Paid Holidays
- Company-Paid Life Insurance
- Short-Term & Long-Term Disability
- Employee Assistance Program (EAP)
- Opportunities for advancement in a company that promotes from within
What You'll Do
- Lead, coach, and develop a team of Customer Service Representatives (CSRs) to deliver an exceptional customer experience while achieving individual and team performance goals
- Onboard, train, and mentor new and existing team members, providing ongoing coaching, feedback, and development opportunities
- Monitor call center performance, scheduling, workload distribution, and KPI results to drive efficiency, service quality, and booking performance
- Serve as the escalation point for customer concerns, resolving issues professionally and ensuring positive outcomes
- Partner closely with Dispatch, Operations, Service, Installation, and other departments to ensure customers receive seamless support throughout their experience
- Analyze team performance data, identify trends and opportunities, and collaborate with leadership to implement process improvements and training initiatives
- Foster a positive, high-performing team culture through communication, recognition, engagement activities, and accountability
- Support ServiceTitan and CRM best practices, ensuring accurate documentation, reporting, and customer record management
- Maintain a strong understanding of company services and processes to effectively support customers and team members
- Assist leadership with special projects, reporting, and other duties as assigned
What We're Looking For
- Proven experience leading, coaching, and motivating customer service, call center, or inside sales teams
- Strong customer service mindset with the ability to handle escalated customer concerns professionally and effectively
- Experience managing team performance through KPIs, coaching, reporting, and accountability
- Excellent communication, interpersonal, and problem-solving skills
- Highly organized with the ability to prioritize multiple responsibilities in a fast-paced environment
- Strong computer skills, including Microsoft Office; ServiceTitan experience preferred
- Self-motivated leader with a positive attitude, strong attention to detail, and a commitment to continuous improvement
- Experience in HVAC, plumbing, electrical, home services, or a related industry preferred
- High School Diploma or equivalent required; Associate's degree preferred
- Bilingual skills are a plus
- Flexible availability, including evenings, weekends, and holidays as business needs require
Pre-Employment Requirements
All employment offers are contingent on successful completion of a criminal background check, drug screening, and motor vehicle report (if applicable). These are conducted in compliance with applicable laws and regulations.
Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
EOE
Customer Service Team Lead - Call Center
Join our busy Customer Service Team! Must have Call Center Experience!
The Customer Service Lead is responsible for driving successful individual and overall team performance results by: 1) onboarding and training CSRs, 2) coordinating ongoing training for CSRs, 3) directing daily service center tasks, 4) handling customer issues and escalations, 4) collaborating with other departments, and 5) mentoring he customer service team, and ensuring an important level of customer service.
This is a Full Time, Hourly position - Should have Open / Flexible Schedule Availability that will include days, evenings, weekends and holidays.
Pay: $20.00 - $25.00 / Hour Based on Experience - With Eligibility for Performance Based $$ Bonus
Location: American Air & Heat - Sanford FL - This is an ON-SITE position
ABOUT US: Since 1986 American Air & Heat has been a value driven business. Focused on the mission of providing each client with prompt, professional and trustworthy information. Allowing each client to make the best decisions for their home, family and comfort, ensuring their 100% satisfaction.
Why Join Us?
- Competitive hourly pay + weekly pay
- Incentive opportunities
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off (PTO) & Paid Holidays
- Company-Paid Life Insurance
- Short-Term & Long-Term Disability
- Employee Assistance Program (EAP)
- Opportunities for advancement in a company that promotes from within
What You'll Do
- Lead, coach, and develop a team of Customer Service Representatives (CSRs) to deliver an exceptional customer experience while achieving individual and team performance goals
- Onboard, train, and mentor new and existing team members, providing ongoing coaching, feedback, and development opportunities
- Monitor call center performance, scheduling, workload distribution, and KPI results to drive efficiency, service quality, and booking performance
- Serve as the escalation point for customer concerns, resolving issues professionally and ensuring positive outcomes
- Partner closely with Dispatch, Operations, Service, Installation, and other departments to ensure customers receive seamless support throughout their experience
- Analyze team performance data, identify trends and opportunities, and collaborate with leadership to implement process improvements and training initiatives
- Foster a positive, high-performing team culture through communication, recognition, engagement activities, and accountability
- Support ServiceTitan and CRM best practices, ensuring accurate documentation, reporting, and customer record management
- Maintain a strong understanding of company services and processes to effectively support customers and team members
- Assist leadership with special projects, reporting, and other duties as assigned
What We're Looking For
- Proven experience leading, coaching, and motivating customer service, call center, or inside sales teams
- Strong customer service mindset with the ability to handle escalated customer concerns professionally and effectively
- Experience managing team performance through KPIs, coaching, reporting, and accountability
- Excellent communication, interpersonal, and problem-solving skills
- Highly organized with the ability to prioritize multiple responsibilities in a fast-paced environment
- Strong computer skills, including Microsoft Office; ServiceTitan experience preferred
- Self-motivated leader with a positive attitude, strong attention to detail, and a commitment to continuous improvement
- Experience in HVAC, plumbing, electrical, home services, or a related industry preferred
- High School Diploma or equivalent required; Associate's degree preferred
- Bilingual skills are a plus
- Flexible availability, including evenings, weekends, and holidays as business needs require
Pre-Employment Requirements
All employment offers are contingent on successful completion of a criminal background check, drug screening, and motor vehicle report (if applicable). These are conducted in compliance with applicable laws and regulations.
Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
EOE
Job Roles at American Air & Heat, Inc
Working at American Air & Heat, Inc
American Air & Heat, Inc's 5 open roles are mid to senior level, and about 0% are remote or hybrid. The most active teams are construction management. American Air & Heat, Inc provides HVAC installation, service, and sales to residential and commercial customers, with roles spanning field technicians, install coordinators, comfort advisors, and customer service leads. Most American Air & Heat, Inc roles are based in Sanford.
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Browse jobs by roleAmerican Air & Heat, Inc Jobs: Frequently Asked Questions
How many jobs is American Air & Heat, Inc hiring for right now?
American Air & Heat, Inc is hiring for 5 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in construction management. Roles span field service, installation, coordination, sales, and customer service. Migrate Mate pulls the latest postings directly so the count reflects what American Air & Heat, Inc has open today.
What kinds of roles does American Air & Heat, Inc hire for?
The most active teams are construction management. American Air & Heat, Inc hires across HVAC field technician and installation roles, sales positions such as comfort advisors, coordination and operations roles, and customer service leads. Most postings are mid to senior level, covering both hands-on trade roles and customer-facing or administrative positions within the HVAC industry.
Are American Air & Heat, Inc jobs remote or in-person?
Mostly on-site. About 0% of American Air & Heat, Inc's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Sanford. Each American Air & Heat, Inc listing shows its work location so you can filter before applying.
How do I apply to a job at American Air & Heat, Inc?
Find an open role at American Air & Heat, Inc on Migrate Mate, then follow the listing through to American Air & Heat, Inc's own application page. American Air & Heat, Inc manages its own hiring process directly, so your application, interview scheduling, and any follow-up communication will all go through the company.
Does American Air & Heat, Inc hire entry-level?
Most of American Air & Heat, Inc's open roles on Migrate Mate are mid to senior level as of July 16, 2026. Entry-level openings are limited. Check individual American Air & Heat, Inc listings for stated experience requirements.
Where is American Air & Heat, Inc hiring?
Most American Air & Heat, Inc roles are based in Sanford, and about 0% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.