ARAG Group Jobs Hiring Now
ARAG Group is hiring for 6 open roles on Migrate Mate as of July 16, 2026, concentrated in business analysis and accounting. Migrate Mate updates ARAG Group's live openings daily. ARAG Group is a legal insurance and services organization that provides legal plan products and claims support to individuals and employer groups.
Find ARAG Group JobsOverview
ARAG Group hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 6
- Top team
- Business Analysis
- Seniority
- Across all levels
- Work type
- 17% remote or hybrid
- Top location
- Des Moines
Open Roles at ARAG Group
Showing 6 of 6+ ARAG Group jobs
ARAG is looking for Customer Care Specialists! In this role, you will provide direct customer service to ARAG plan members and attorneys over the phone. The ability to problem solve and demonstrate reliability and a commitment to the customer experience is essential.
This hybrid role follows a standard weekly schedule (Monday - Friday), with available shifts of 8:00-4:30, 8:30-5:00, 9:00-5:30, and/or 9:30-6:00 CST. Our in-office days are Tuesday & Wednesday.
- Provides exceptional customer service to plan members and network attorneys via the telephone.
- Offers information on how to access and use our website.
- Answers enrollment and eligibility questions and explains the value of the legal plan.
- Explains the details of the legal plan and how to utilize the legal plan.
- Determines accurate coverage.
- Provides claims explanations.
- Handles minor customer complaints.
- Actively listens and engages with our customers in positive and inviting tones.
- Shows empathy and concern for our members.
- Identifies customer needs and obstacles and takes the necessary steps to problem solve.
- Maintains department performance standards including quality assurance goals.
- Comprehends complex legal matters, endorsements, and processes.
- Critically evaluates information being provided and asks relevant questions that help determine coverage.
- Applies detailed knowledge of products and plan designs for each unique situation and offers on the options available that benefit the customer.
- Works as a fiduciary of the company and navigates coverage denials when present.
- Ability to de-escalate upset members and provide assistance or guide them to the appropriate resources.
- Serves as a positive role model by representing the ARAG at its Best.
- Other duties as assigned.
- Understanding of how to provide excellence in customer service.
- Understanding and commitment to the customer experience.
- Basic knowledge of insurance and or the legal system preferred.
- Ability to work in a fast-paced environment; handling 50+ calls per day.
- Active listening with the purpose of understanding.
- Clear and intelligible speaking voice.
- Excellent grammar and spelling skills.
- Strong computer skills including Microsoft Office applications.
- Ability to multi-task in a fast paced environment.
- Ability to maintain composure and emotional reactions in elevated situations.
- Ability to de-escalate upset callers.
- Analytical ability to determine coverage based on policy provisions.
- Motivation to exceed customer’s needs and expectations.
- Positive, enthusiastic and cooperative approach to both the callers and the team members.
- Identify trends and gaps to proactively solve problems.
- High School Diploma.
- 1+ years customer service experience required. Prior telephone experience preferred.
- None.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ARAG is looking for Customer Care Specialists! In this role, you will provide direct customer service to ARAG plan members and attorneys over the phone. The ability to problem solve and demonstrate reliability and a commitment to the customer experience is essential.
This hybrid role follows a standard weekly schedule (Monday - Friday), with available shifts of 8:00-4:30, 8:30-5:00, 9:00-5:30, and/or 9:30-6:00 CST. Our in-office days are Tuesday & Wednesday.
- Provides exceptional customer service to plan members and network attorneys via the telephone.
- Offers information on how to access and use our website.
- Answers enrollment and eligibility questions and explains the value of the legal plan.
- Explains the details of the legal plan and how to utilize the legal plan.
- Determines accurate coverage.
- Provides claims explanations.
- Handles minor customer complaints.
- Actively listens and engages with our customers in positive and inviting tones.
- Shows empathy and concern for our members.
- Identifies customer needs and obstacles and takes the necessary steps to problem solve.
- Maintains department performance standards including quality assurance goals.
- Comprehends complex legal matters, endorsements, and processes.
- Critically evaluates information being provided and asks relevant questions that help determine coverage.
- Applies detailed knowledge of products and plan designs for each unique situation and offers on the options available that benefit the customer.
- Works as a fiduciary of the company and navigates coverage denials when present.
- Ability to de-escalate upset members and provide assistance or guide them to the appropriate resources.
- Serves as a positive role model by representing the ARAG at its Best.
- Other duties as assigned.
- Understanding of how to provide excellence in customer service.
- Understanding and commitment to the customer experience.
- Basic knowledge of insurance and or the legal system preferred.
- Ability to work in a fast-paced environment; handling 50+ calls per day.
- Active listening with the purpose of understanding.
- Clear and intelligible speaking voice.
- Excellent grammar and spelling skills.
- Strong computer skills including Microsoft Office applications.
- Ability to multi-task in a fast paced environment.
- Ability to maintain composure and emotional reactions in elevated situations.
- Ability to de-escalate upset callers.
- Analytical ability to determine coverage based on policy provisions.
- Motivation to exceed customer’s needs and expectations.
- Positive, enthusiastic and cooperative approach to both the callers and the team members.
- Identify trends and gaps to proactively solve problems.
- High School Diploma.
- 1+ years customer service experience required. Prior telephone experience preferred.
- None.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Roles at ARAG Group
Working at ARAG Group
ARAG Group's 6 open roles are across all levels, and about 17% are remote or hybrid. The most active teams are business analysis, accounting, and program management. ARAG Group is a legal insurance and services organization offering legal plan products, claims administration, and customer support to policyholders and employer group clients. Open roles span claims operations, customer care, audit, user experience, and people and culture functions. Most ARAG Group roles are based in Des Moines.
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Browse jobs by roleARAG Group Jobs: Frequently Asked Questions
How many jobs is ARAG Group hiring for right now?
ARAG Group is hiring for 6 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in business analysis and accounting. Roles currently posted include positions in claims, customer care, audit, UX, and people and culture. Migrate Mate pulls ARAG Group's latest openings every day so the count reflects what is actively available.
What kinds of roles does ARAG Group hire for?
The most active teams are business analysis, accounting, and program management. ARAG Group posts roles across claims operations, customer care, audit and compliance, user experience, and human resources functions. Current openings include specialist, analyst, manager, and business partner titles, and most postings are across all levels. The mix reflects a services organization that staffs both client-facing and internal operational teams.
Are ARAG Group jobs remote or in-person?
Mostly on-site. About 17% of ARAG Group's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Des Moines. Each ARAG Group listing shows its work location so you can filter before applying.
How do I apply to a job at ARAG Group?
Find a ARAG Group role on Migrate Mate, then follow the listing link through to ARAG Group's own careers site to submit your application directly. ARAG Group manages its own hiring process, including screening and interviews. Migrate Mate does not accept applications on ARAG Group's behalf.
Does ARAG Group hire entry-level?
Most of ARAG Group's open roles on Migrate Mate are across all levels as of July 16, 2026. Check individual ARAG Group listings for stated experience requirements.
Where is ARAG Group hiring?
Most ARAG Group roles are based in Des Moines, and about 17% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.