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Position: Staff Pharmacist

Department: Patient Support Center / Call Center

Reports To: Clinical Director - Pharmacist in Charge

FLSA: Exempt

The Pharmacies operating hours are 8:00 am – 11:00 pm EST Monday through Friday, and Saturday through Sunday 8:00 am - 8:00 pm EST.

Primary Function:

The incumbent is responsible for developing and managing the clinical component of manufacturer programs.

Job Scope and Major Responsibilities:

• Evaluate incoming referrals for accuracy and completeness. When necessary, communicate with prescribers for accurate data verification of prescription information.
• Receive and send referral transfers between pharmacies.
• Counsel patients regarding the use of medications, side effects, and potential drug-drug interactions.
• Record and document medication errors through internal mechanisms with a corresponding responsibility to report adverse events to manufacturers or reporting agencies
• Review, manage, and update staff on pertinent clinical information where necessary.
• Assist other teams or programs in a clinical or administrative role as necessary.
• Answer, as needed, all inbound/outbound clinical calls from patients and/or prescribers.
• Escalate employee concerns to management where applicable.
• Support day-to-day operations for all programs.
• Assist the Clinical Directors and Team Leads on improving quality and efficiency for ASPN Pharmacy employees.
• Act cooperatively and responsibly with patients, visitors, co-workers, management, and clients.
• Always maintain a professional demeanor.
• Participate in team building and training exercises for call center employees.
• Serve as a quality improvement coordinator when sanctioned by the Quality Oversight Committee.
• Assist other pharmacists, Clinical Directors, or other members of management where needed.
• Assist building management and maintain and enforcing building rules and regulations.
• Adheres at all times to physical, administrative and technical safeguards related to core business when executing job functions.
• Regular attendance is critical.
• Adhering to company policies and procedures.
• Possess a professional demeanor, focused on respectful communication, a positive and reliable attitude, and responsible behavior. This includes dressing appropriately, being punctual, maintaining composure, and demonstrating accountability for your actions.
• Working outside of core business hours may be required.
• Other duties as assigned.
• Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”).

Minimum Required Qualifications:

• Doctor of Pharmacy (Pharm.D.) degree
  
• MANDATORY: Current, unrestricted Pharmacist license in the state of Nevada.
• Minimum 2+ year’s pharmacy experience.
• Have a thorough understanding of medications, dosages, potential side effects, and drug interactions.
• Be able to clearly explain medications to patients, including how and when to take them, and answer questions about potential side effects.
• Advise patients on the safe and effective use of their prescriptions.
• Individual must possess exemplary communication, organization, and time management skills.
• Knowledge or willingness to learn ASPN network capabilities, pharmacy operations, products, benefits, and terminology are required.
• Be proficient in using pharmacy management software and have strong mathematical skills for accurate calculations. Be knowledgeable about federal, state, and local laws and regulations governing pharmacy practice and patient confidentiality.
• Reliable and consistent attendance is required.

This company is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State, and local laws that prohibit employment discrimination based on race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws.