Benson Jobs Hiring Now
Benson is hiring for 5 open roles on Migrate Mate as of July 16, 2026, concentrated in software engineering and project management. Migrate Mate updates Benson's live openings daily. Benson is a low voltage and fire alarm systems contractor serving commercial clients, with roles spanning installation technicians, project coordinators, and customer service specialists.
Find Benson JobsOverview
Benson hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 5
- Top team
- Software Engineering
- Seniority
- Across all levels
- Work type
- 20% remote or hybrid
- Top location
- Tempe
Open Roles at Benson
Showing 5 of 5+ Benson jobs











Job Title: CSR Specialist
Department: Customer Service
Reports to: Cecilia Lopez
Location: Tempe
Employment Type: (Full-time/Part-time/Exempt/Non-Exempt)
Why Benson
At Benson, we're more than just a company; we're a dedicated team making a real difference. As leaders in fire protection and life safety solutions, we ensure the safety of our clients' facilities with top-tier services and unwavering standards. Join our culture of excellence and innovation to grow personally and professionally while impacting the safety of our communities.
What will my role entail position Summary?
We are seeking a detail-oriented and experienced CSR (Customer Service Representative) to join our team.We're looking for an organized and customer-focused CSR Specialist to join our team. In this key role, you'll handle incoming calls with professionalism, assist with sales inquiries, and schedule appointments for our sales team, contributing to our sales and customer service objectives. You'll play a crucial role in maintaining our high service quality, working across departments to improve customer satisfaction and impact our success positively. We offer a supportive environment for continuous learning and career growth.
Key Responsibilities:
- Service Monitoring and Evaluation: Conduct thorough assessments of service delivery processes to guarantee adherence to our high-quality standards, through the analysis of customer feedback, service metrics, and performance reports.
- Feedback Implementation: Collaborate intimately with service teams to introduce and refine feedback mechanisms and improvement strategies, leveraging customer insights and quality evaluations.
- Quality Assurance Policies: Craft, enact, and uphold quality assurance policies and protocols that resonate with our company's goals and the benchmarks set by the industry.
- Continuous Improvement: Spearhead initiatives aimed at the continuous enhancement of our service processes and customer satisfaction levels, by identifying improvement opportunities and deploying innovative quality improvement solutions.
- Customer Interaction and Call Management: Answer incoming calls with professionalism, serving as the company's initial point of contact. Efficiently determine caller needs to direct calls to the correct department or individual swiftly.
- Sales Inquiry Handling: Address sales queries from existing customers by providing detailed product information, pricing, and purchase options.
- Appointment Scheduling: Organize appointments for the sales team with prospective clients or customers, manage calendars to ensure optimal time management.
- Call Logging: Keep an exhaustive log of all calls, documenting caller details, the inquiry's nature, and the call's resolution.
- Sales Lead Follow-up: Actively follow up on sales leads, working in tandem with the sales and marketing teams to ensure all potential sales avenues are explored and acted upon.
- Reporting: Compile and deliver comprehensive reports on service quality control measures, findings, and results to the management and relevant parties.
- Customer Service Email: Ensure all emails are responded to on the same day.
- AM Notification Emails Responded to Within the Same Day
- Assist on Policy & Procedures: New/current CSR’s and Technicians.
- Assist with New Service Titan Software: Assist on new implementation and monitoring of all inbound & outbound calls.
Required Qualifications: List of the minimum qualifications needed to perform the job.
- Exceptional communication skills, with the ability to engage effectively with both customers and team members.
- A proactive approach to identifying and resolving issues, coupled with a genuine enthusiasm for problem-solving.
- A solid background in quality control or customer service, demonstrating a proven track record of efficient task management and collaborative teamwork.
- The ability to multitask effectively, managing a variety of responsibilities from call handling to data analysis, showcasing versatility and adaptability.
Skills & Competencies:
- Attention to detail and accuracy
- Problem-solving and critical-thinking skills
- Ability to manage multiple priorities
- Professionalism and confidentiality
- Strong communication skills (verbal and written)
Work Environment & Physical Requirements (If applicable)
- Ability to sit/stand for extended periods
- Ability to lift up to 15 pounds
Compliance and Standards:
- Adherence to company policies, procedures, and applicable laws.
- Maintain confidentiality and uphold ethical standards.
Join Benson Systems, Where Your Talent Thrives!
At Benson Systems, we believe great people deserve great support. When you join our team, you’re not just accepting a job, you’re becoming part of a company that invests in your well-being, growth, and success.
- Outstanding Benefits – Enjoy comprehensive health insurance for you and your family, including 100% company-paid employee-only medical, Dental & Vision coverage, plus robust 401(k), and even pet insurance.
- We Invest in Your Expertise – We pay for required certifications and license renewals so you can focus on advancing your skills without added financial stress.
- Generous Paid Time Off – Take time to recharge, travel, or be with the people who matter most. We value work-life balance.
- Competitive Compensation – Your work matters, and we make sure you’re rewarded with a compensation package that reflects your contributions.
- Career Growth Opportunities – Build a future with us through ongoing professional development and advancement opportunities.
- A Family-First Culture – Enjoy company gatherings where families are welcome, creating a supportive, inclusive environment that truly feels like a community.
EEO Statement:
Benson Systems is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to any of these protected characteristics.
Job Roles at Benson
Working at Benson
Benson's 5 open roles are across all levels, and about 20% are remote or hybrid. The most active teams are software engineering, project management, and business operations. Benson is a specialty contractor focused on low voltage systems and fire alarm installation, employing technicians, project coordinators, and customer-facing staff who support commercial installation projects. The company operates with a field-and-office staffing model typical of regional contractors in the building systems sector. Most Benson roles are based in Tempe.
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Browse jobs by roleBenson Jobs: Frequently Asked Questions
How many jobs is Benson hiring for right now?
Benson is hiring for 5 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in software engineering and project management. Benson's current openings span installation technicians at various experience levels, project coordination, and customer service roles, so there are positions suited to both field and office candidates.
What kinds of roles does Benson hire for?
The most active teams are software engineering, project management, and business operations. Benson's open positions include low voltage installation technicians, fire alarm installation technicians, lead technician roles, entry-level project coordinators, and customer service specialists. Most postings are across all levels, covering both hands-on field work and office-based support functions within the building systems contracting sector.
Are Benson jobs remote or in-person?
A mix of remote and on-site. About 20% of Benson's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Tempe. Each Benson listing shows its work location so you can filter before applying.
How do I apply to a job at Benson?
Find a Benson role on Migrate Mate, then follow the listing through to Benson's own application process. Benson manages its own hiring directly, so your application, any interviews, and all follow-up go through the company rather than through Migrate Mate. Reviewing the job description carefully before applying helps ensure your experience aligns with the posted requirements.
Does Benson hire entry-level?
Most of Benson's open roles on Migrate Mate are across all levels as of July 16, 2026. Check individual Benson listings for stated experience requirements.
Where is Benson hiring?
Most Benson roles are based in Tempe, and about 20% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.