Position Overview

Blue Acorn iCi is seeking an AI Enablement Lead to drive the adoption of AI tools and AI-enabled ways of working across our organization. This role serves as the bridge between AI strategy and day-to-day execution, partnering closely with leadership and cross-functional teams to embed AI into delivery, operations, and business processes.

The AI Enablement Lead will be responsible for designing and executing scalable enablement programs, creating role-based learning experiences, measuring organizational adoption, and helping teams confidently integrate AI into their daily work. Success in this role requires strong change management, communication, and program leadership skills, along with practical experience using modern AI tools in a professional services environment.

This role will also play a critical part in transforming internal AI successes into reusable intellectual property, accelerators, best practices, and client-facing offerings that help expand Blue Acorn iCi’s AI capabilities.

Location: Remote - United States

Key Responsibilities

AI Adoption & Change Management

• Develop and execute enterprise-wide AI adoption strategies across delivery, strategy, operations, and corporate functions.
• Build practical adoption roadmaps with defined milestones, ownership, success metrics, and ongoing execution.
• Identify barriers to AI adoption and implement targeted strategies that increase engagement and accelerate behavioral change.
• Partner with business leaders to integrate AI-enabled workflows into existing business processes.
• Collaborate with the Head of AI to develop communication strategies that promote awareness, education, and realistic expectations around AI capabilities.

Learning, Enablement & Capability Development

• Help define AI competencies across job families and align enablement programs with Blue Acorn iCi’s career architecture.
• Design and deliver role-based training programs, workshops, office hours, and self-service learning resources tailored to technical and non-technical audiences.
• Coordinate and support the organization’s AI Champions Program, building an internal network of advocates that drive adoption across teams.
• Develop practical playbooks, prompt libraries, templates, and best practices based on real client engagements and internal delivery experiences.
• Maintain current training materials as AI technologies, platforms, and best practices continue to evolve.
• Partner with Talent Management to integrate AI learning into existing onboarding and professional development programs.

Measurement & Continuous Improvement

• Define, track, and report on AI adoption metrics and business impact across the organization.
• Measure improvements in productivity, delivery quality, operational efficiency, and other key business outcomes.
• Partner with leadership to establish baseline metrics and demonstrate the value of AI investments.
• Gather user feedback and leverage data to continuously improve training programs, communications, and enablement strategies.
• Identify opportunities to expand successful AI initiatives while addressing areas of slower adoption.

Cross-Functional Leadership

• Partner with delivery leaders, technology teams, operations, and executive leadership to ensure consistent AI adoption across the organization.
• Serve as a trusted advisor on AI enablement, organizational readiness, and change management best practices.
• Support internal AI initiatives, pilot programs, and strategic innovation efforts.
• Assist with developing client-facing enablement offerings by transforming successful internal programs into reusable consulting assets.
• Promote a culture of continuous learning, experimentation, and responsible AI adoption throughout the organization.

Required Skills & Experience

• Bachelor's degree in Business, Organizational Development, Learning & Development, Information Technology, or a related field, or equivalent professional experience.
• 4+ years of experience in enablement, organizational change management, learning and development, or a related function within a technology or professional services organization.
• Demonstrated success driving adoption of new technologies, tools, or business processes at scale.
• Strong instructional design, facilitation, and adult learning experience.
• Understanding of professional services operating models, including delivery methodologies, resource planning, estimation, and client engagements.
• Practical experience using modern AI productivity tools such as Microsoft Copilot, GitHub Copilot, Claude, Adobe Firefly, ChatGPT, or similar technologies.
• Experience developing metrics, dashboards, and reporting tied to business outcomes.
• Excellent written and verbal communication skills with the ability to influence stakeholders across all levels of the organization.
• Strong organizational, program management, and project leadership capabilities.
• Ability to work independently while managing multiple priorities in a fast-paced environment.

Preferred Qualifications

• Prosci, ADKAR, or other organizational change management certification.
• Experience within a digital agency, consultancy, or professional services organization.
• Familiarity with Adobe Experience Cloud, including Adobe Experience Platform (AEP), Adobe Experience Manager (AEM), Adobe Journey Optimizer (AJO), Adobe Commerce, or similar digital experience platforms.
• Experience supporting enterprise AI transformation initiatives.
• Knowledge of prompt engineering, AI governance, responsible AI practices, and emerging AI technologies.

Compensation

The base salary range for this position is $145,000 – $185,000 annually. Actual compensation may vary depending on experience, qualifications, geographic location, and other job-related factors.

About Blue Acorn iCi

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.

Why Join Us?

Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.

Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.

If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place.

***For US based roles, candidates must have unrestricted authorization to work in the United States without the need for employer sponsorship now or in the future. Infosys Nova Holdings, LLC does not provide immigration or visa sponsorship for this position (including H4 EAD, H‑1B, OPT, CPT, TN, O‑1, E‑3, or J‑1 visas).***

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: careers@blueacornici.com.

California applicants: Please click here for CCPA disclosures.

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