Bluestone Children's Center Jobs Hiring Now

The Medical Scheduler/Receptionist is responsible for coordinating with families and clinicians to manage all client appointments across multiple disciplines. Minimum 1 year of experience in scheduling ABA is required.

The following benefits are included in a full-time position:

• Competitive benefits package
• BCBS HSA/PPO/HMO
• 401k plan with match
• Employee incentive programs

QUALIFICATIONS

• Minimum 1 year of experience in the healthcare field is required, with experience scheduling in the follow fields preferred: speech, OT, PT, and/or ABA
• Ability to multi-task and triage
• Excellent organizational skills
• Strong customer service orientation and bedside manner
• Strong background in computers and data entry.
• Knowledge of medical terminology and insurance plans.
• Strong multi-tasking skills and attention to detail
• Meets HIPAA guidelines.
• Excellent documentation, communication, and IT skills.
• Passionate about healthcare excellence.
• Other duties assigned

ESSENTIAL FUNCTIONS

• Schedule clinic appointments including consultations and follow-up visits, utilizing the EMR and scheduling tool
• Manage over 100 client schedules and over 100 staff schedules
• Professionally assist staff, visitors, and patients.
• Collaborates with clinicians and intake coordinator to schedule current and future schedules
• Notify clinicians and intake coordinator when forecasted schedules show client openings
• Utilizes scheduling tools and a referral system to schedule patient appointments.
• Confirm patient is eligible with insurance plan at the time the appointment is scheduled.
• Answer and resolve all incoming calls and requests in a timely and accurate manner.
• Communicate with supervisor and/or leads about potential patient concerns.
• Triage and relay necessary messages to appropriate staff members.

The Medical Scheduler/Receptionist is responsible for providing all callers with quality service and a clear line of communication.

The Scheduler should have experience in scheduling multiple services per day for patients. For example, most patients receive a combination of speech, OT, and PT each day and would need to be scheduled back-to-back.

Job Type: Full-time

7AM to 3PM

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday 7AM to 3PM

Education:

• High school or equivalent (Required)
• Some college (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• ABA Field (Required)

Work Location: Riverview, Michigan

Job Type: Full-time

Pay: $34,320.00 - $45,760.00 per year

Benefits:

• 401(k)
• Continuing education credits
• Dental insurance
• Flexible schedule
• Flexible spending account
• Flextime
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Retirement plan
• Tuition reimbursement
• Uniform allowance
• Vision insurance

Medical Specialty:

• Occupational Medicine
• Pediatrics
• Physical & Rehabilitation Medicine

Education:

• High school or equivalent (Required)

Experience:

• Computer skills: 3 years (Required)
• Customer service: 3 years (Required)
• Scheduling: 3 years (Required)

Work Location: In person