Brio Water Technology, Inc. Jobs Hiring Now
Brio Water Technology, Inc. is hiring for 19 open roles on Migrate Mate as of July 16, 2026, concentrated in business analysis and human resources, with listed salaries up to about $210,000. Migrate Mate updates Brio Water Technology, Inc.'s live openings daily. Brio Water Technology, Inc. is a consumer products company that designs and sells water dispensing and filtration products for residential and commercial use.
Find Brio Water Technology, Inc. JobsOverview
Brio Water Technology, Inc. hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 19
- Top team
- Business Analysis
- Seniority
- Manager level or above
- Work type
- 5% remote or hybrid
- Top location
- Glendale
- Salary range
- $72,000–$210,000
Listed salaries for Brio Water Technology, Inc. roles on Migrate Mate range from about $72,000 to $210,000 per year across 19 open roles, as of July 16, 2026. Some roles list hourly contract rates.
Open Roles at Brio Water Technology, Inc.
Showing 19 of 19+ Brio Water Technology, Inc. jobs
About the company
Brio Water Technology, a Home Organizers, Inc. company, is a market leading water products brand that has helped millions stay hydrated through its unique and innovative product line. We offer full home water solutions designed to elevate the way people hydrate, combining sophisticated technology with modern, top tier design to deliver exceptional performance, customer satisfaction, and enhanced functionality.
About the role
We are seeking a Level 3 IT Analyst to join our IT team. This hands-on technical role serves as an escalation point for Level 2 support staff and is responsible for resolving more complex IT tickets, supporting business-critical systems, monitoring infrastructure, and assisting with IT projects.
The ideal candidate has strong troubleshooting skills, solid experience supporting Microsoft-based environments, and the ability to take ownership of technical issues from investigation through resolution. This role is primarily ticket-focused but will also assist with system administration, endpoint management, security initiatives, infrastructure maintenance, documentation, and technology improvement projects.
This is a strong opportunity for an experienced IT support professional who is ready to grow further into systems administration while remaining closely connected to day-to-day business support.
What you'll do
- Provide Level 3 technical support for escalated IT issues involving desktops, laptops, mobile devices, printers, peripherals, operating systems, business applications, user accounts, permissions, network connectivity, and cloud services.
- Serve as an escalation point for Level 2 IT staff, assisting with advanced troubleshooting, root-cause analysis, and resolution of complex or recurring support issues.
- Manage, prioritize, document, and resolve assigned tickets in the IT ticketing system while maintaining clear communication with end users and internal IT team members.
- Support and administer user accounts, groups, permissions, mailboxes, shared resources, and access controls in Active Directory, Microsoft 365, and related business systems.
- Assist with administration and support of Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, licensing, and user access.
- Monitor IT systems, alerts, endpoint security tools, backups, network connectivity, and infrastructure health to identify and address issues before they affect business operations.
- Assist with endpoint management, including device configuration, patching, software deployment, system updates, hardware troubleshooting, and workstation lifecycle management.
- Support onboarding and offboarding processes, including account setup, hardware preparation, access provisioning, license assignment, and equipment recovery.
- Assist with IT projects such as system upgrades, application deployments, hardware refreshes, office technology improvements, security enhancements, migrations, and infrastructure changes.
- Perform routine maintenance and basic administration for servers, network equipment, cloud services, backup systems, endpoint tools, and other IT platforms as assigned.
- Work with vendors, service providers, and software support teams to troubleshoot issues, coordinate repairs, and implement approved solutions.
- Identify recurring technical issues and recommend improvements to reduce ticket volume, improve system reliability, and strengthen IT service delivery.
- Create and maintain technical documentation, including troubleshooting procedures, system notes, knowledge base articles, configuration standards, and support guides.
- Assist in enforcing IT policies, security standards, access controls, patching requirements, and endpoint protection practices.
- Provide guidance and support to Level 1 and Level 2 technicians, helping improve troubleshooting consistency, documentation quality, and escalation procedures.
- Maintain a professional, service-oriented approach when supporting end users, departments, vendors, and internal IT staff.
Qualifications
- 5+ years of experience in IT support, desktop support, systems support, help desk, or a similar technical role.
- Experience handling escalated technical issues beyond basic help desk support.
- Strong hands-on troubleshooting skills in Windows-based environments and common business applications.
- Experience with Active Directory, Microsoft 365, and user/account administration.
- Working knowledge of Microsoft 365 services, including Exchange Online, Teams, OneDrive, SharePoint, and license management.
- Familiarity with endpoint management, software deployment, patching, remote support tools, and asset management practices.
- Solid understanding of networking fundamentals, including DNS, DHCP, VPN, Wi-Fi, TCP/IP, switching, firewalls, and basic connectivity troubleshooting.
- Experience using IT ticketing systems such as Jira Service Management, Freshservice, Zendesk, ServiceNow, or similar platforms.
- Ability to troubleshoot hardware, software, account access, permissions, network, printer, mobile device, and application issues.
- Ability to monitor systems, review alerts, investigate issues, and escalate or resolve problems appropriately.
- Strong documentation skills with the ability to clearly record troubleshooting steps, resolutions, procedures, and system changes.
- Ability to prioritize and manage multiple tickets, requests, and project tasks in a fast-paced environment.
- Strong communication skills with the ability to explain technical issues clearly to both technical and non-technical users.
- Strong customer service mindset with the ability to remain professional and calm when handling urgent or complex issues.
- Ability to work independently, take ownership of assigned work, and know when to escalate or request assistance.
Preferred Qualifications
- Experience with Windows Server administration.
- Experience with Microsoft Entra ID / Azure AD.
- Experience with endpoint management platforms such as Microsoft Intune, SCCM, PDQ, NinjaOne, ConnectWise, Kaseya, or similar tools.
- Experience supporting backup systems, antivirus/EDR tools, monitoring platforms, and remote management tools.
- Experience with virtualization platforms such as VMware or Hyper-V.
- Basic scripting or automation experience, especially with PowerShell.
- Experience supporting switches, firewalls, wireless access points, VPNs, and other network infrastructure.
- Familiarity with cybersecurity best practices, including MFA, least privilege, patch management, endpoint protection, vulnerability remediation, and access reviews.
- IT certifications such as CompTIA Network+, Security+, Microsoft 365, Azure Fundamentals, MD-102, or similar are a plus but not required.
Benefits / Perks
We believe in recognizing and rewarding our employees for a job well done. We offer growth potential for motivated individuals, competitive compensation, and a comprehensive benefits package, including:
- Medical, Dental, Vision, Life Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Holidays
- and More!
The pay range for this role is:
80,000 - 100,000 USD per year(Glendale)
About the company
Brio Water Technology, a Home Organizers, Inc. company, is a market leading water products brand that has helped millions stay hydrated through its unique and innovative product line. We offer full home water solutions designed to elevate the way people hydrate, combining sophisticated technology with modern, top tier design to deliver exceptional performance, customer satisfaction, and enhanced functionality.
About the role
We are seeking a Level 3 IT Analyst to join our IT team. This hands-on technical role serves as an escalation point for Level 2 support staff and is responsible for resolving more complex IT tickets, supporting business-critical systems, monitoring infrastructure, and assisting with IT projects.
The ideal candidate has strong troubleshooting skills, solid experience supporting Microsoft-based environments, and the ability to take ownership of technical issues from investigation through resolution. This role is primarily ticket-focused but will also assist with system administration, endpoint management, security initiatives, infrastructure maintenance, documentation, and technology improvement projects.
This is a strong opportunity for an experienced IT support professional who is ready to grow further into systems administration while remaining closely connected to day-to-day business support.
What you'll do
- Provide Level 3 technical support for escalated IT issues involving desktops, laptops, mobile devices, printers, peripherals, operating systems, business applications, user accounts, permissions, network connectivity, and cloud services.
- Serve as an escalation point for Level 2 IT staff, assisting with advanced troubleshooting, root-cause analysis, and resolution of complex or recurring support issues.
- Manage, prioritize, document, and resolve assigned tickets in the IT ticketing system while maintaining clear communication with end users and internal IT team members.
- Support and administer user accounts, groups, permissions, mailboxes, shared resources, and access controls in Active Directory, Microsoft 365, and related business systems.
- Assist with administration and support of Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, licensing, and user access.
- Monitor IT systems, alerts, endpoint security tools, backups, network connectivity, and infrastructure health to identify and address issues before they affect business operations.
- Assist with endpoint management, including device configuration, patching, software deployment, system updates, hardware troubleshooting, and workstation lifecycle management.
- Support onboarding and offboarding processes, including account setup, hardware preparation, access provisioning, license assignment, and equipment recovery.
- Assist with IT projects such as system upgrades, application deployments, hardware refreshes, office technology improvements, security enhancements, migrations, and infrastructure changes.
- Perform routine maintenance and basic administration for servers, network equipment, cloud services, backup systems, endpoint tools, and other IT platforms as assigned.
- Work with vendors, service providers, and software support teams to troubleshoot issues, coordinate repairs, and implement approved solutions.
- Identify recurring technical issues and recommend improvements to reduce ticket volume, improve system reliability, and strengthen IT service delivery.
- Create and maintain technical documentation, including troubleshooting procedures, system notes, knowledge base articles, configuration standards, and support guides.
- Assist in enforcing IT policies, security standards, access controls, patching requirements, and endpoint protection practices.
- Provide guidance and support to Level 1 and Level 2 technicians, helping improve troubleshooting consistency, documentation quality, and escalation procedures.
- Maintain a professional, service-oriented approach when supporting end users, departments, vendors, and internal IT staff.
Qualifications
- 5+ years of experience in IT support, desktop support, systems support, help desk, or a similar technical role.
- Experience handling escalated technical issues beyond basic help desk support.
- Strong hands-on troubleshooting skills in Windows-based environments and common business applications.
- Experience with Active Directory, Microsoft 365, and user/account administration.
- Working knowledge of Microsoft 365 services, including Exchange Online, Teams, OneDrive, SharePoint, and license management.
- Familiarity with endpoint management, software deployment, patching, remote support tools, and asset management practices.
- Solid understanding of networking fundamentals, including DNS, DHCP, VPN, Wi-Fi, TCP/IP, switching, firewalls, and basic connectivity troubleshooting.
- Experience using IT ticketing systems such as Jira Service Management, Freshservice, Zendesk, ServiceNow, or similar platforms.
- Ability to troubleshoot hardware, software, account access, permissions, network, printer, mobile device, and application issues.
- Ability to monitor systems, review alerts, investigate issues, and escalate or resolve problems appropriately.
- Strong documentation skills with the ability to clearly record troubleshooting steps, resolutions, procedures, and system changes.
- Ability to prioritize and manage multiple tickets, requests, and project tasks in a fast-paced environment.
- Strong communication skills with the ability to explain technical issues clearly to both technical and non-technical users.
- Strong customer service mindset with the ability to remain professional and calm when handling urgent or complex issues.
- Ability to work independently, take ownership of assigned work, and know when to escalate or request assistance.
Preferred Qualifications
- Experience with Windows Server administration.
- Experience with Microsoft Entra ID / Azure AD.
- Experience with endpoint management platforms such as Microsoft Intune, SCCM, PDQ, NinjaOne, ConnectWise, Kaseya, or similar tools.
- Experience supporting backup systems, antivirus/EDR tools, monitoring platforms, and remote management tools.
- Experience with virtualization platforms such as VMware or Hyper-V.
- Basic scripting or automation experience, especially with PowerShell.
- Experience supporting switches, firewalls, wireless access points, VPNs, and other network infrastructure.
- Familiarity with cybersecurity best practices, including MFA, least privilege, patch management, endpoint protection, vulnerability remediation, and access reviews.
- IT certifications such as CompTIA Network+, Security+, Microsoft 365, Azure Fundamentals, MD-102, or similar are a plus but not required.
Benefits / Perks
We believe in recognizing and rewarding our employees for a job well done. We offer growth potential for motivated individuals, competitive compensation, and a comprehensive benefits package, including:
- Medical, Dental, Vision, Life Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Holidays
- and More!
The pay range for this role is:
80,000 - 100,000 USD per year(Glendale)
Job Roles at Brio Water Technology, Inc.
Working at Brio Water Technology, Inc.
Brio Water Technology, Inc.'s 19 open roles are manager level or above, and about 5% are remote or hybrid. The most active teams are business analysis, human resources, and account management. Brio Water Technology, Inc. designs and sells water dispensing and filtration products for home and office environments, with roles spanning eCommerce, product development, industrial design, sales, analytics, and quality engineering. Most Brio Water Technology, Inc. roles are based in Glendale, with some in City of Industry and Remote.
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Browse jobs by roleBrio Water Technology, Inc. Jobs: Frequently Asked Questions
How many jobs is Brio Water Technology, Inc. hiring for right now?
Brio Water Technology, Inc. is hiring for 19 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in business analysis and human resources. Open positions span eCommerce, sales, product, analytics, and engineering functions across director, manager, and individual contributor levels.
What kinds of roles does Brio Water Technology, Inc. hire for?
The most active teams are business analysis, human resources, and account management. Brio Water Technology, Inc. regularly hires across eCommerce and marketplace management, product marketing, industrial design, CRM and retention, sales, analytics and revenue operations, quality engineering, and talent acquisition. Most postings are manager level or above, ranging from individual contributors in sales and customer service to director-level leaders across product, marketing, and operations.
Are Brio Water Technology, Inc. jobs remote or in-person?
Mostly on-site. About 5% of Brio Water Technology, Inc.'s open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Glendale. Each Brio Water Technology, Inc. listing shows its work location so you can filter before applying.
How do I apply to a job at Brio Water Technology, Inc.?
Find a role that matches your background in Brio Water Technology, Inc.'s listings on Migrate Mate, then follow the link through to Brio Water Technology, Inc.'s own careers page to submit your application directly. Brio Water Technology, Inc. manages its own hiring process, including screening, interviews, and offers, independently of Migrate Mate.
What do Brio Water Technology, Inc. jobs pay?
Listed salaries for Brio Water Technology, Inc. roles on Migrate Mate range from about $72,000 to $210,000 per year as of July 16, 2026, with most postings at manager level or above. Some roles list hourly contract rates. Exact pay is set by Brio Water Technology, Inc. and shown on each listing.
Does Brio Water Technology, Inc. hire entry-level?
Most of Brio Water Technology, Inc.'s open roles on Migrate Mate are manager level or above as of July 16, 2026. Entry-level openings are limited. Check individual Brio Water Technology, Inc. listings for stated experience requirements.
Where is Brio Water Technology, Inc. hiring?
Most Brio Water Technology, Inc. roles are based in Glendale, with some in City of Industry and Remote, and about 5% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.