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POSITION SUMMARY
The Grounds and Housekeeping Lead is a working lead responsible for maintaining both interior and exterior areas of the property while providing day-to-day coordination, task assignment, and quality oversight across grounds and housekeeping functions. This role ensures consistent standards of cleanliness, safety, curb appeal, and supports training, workflow guidance, and operational coverage.

In addition to performing hands-on grounds and housekeeping work, this role provides day-to-day work direction and coordination to support coverage, consistency, and quality across both functions. The Grounds and Housekeeping Lead works closely with Property Management and Maintenance teams to ensure standards are met and operational gaps are addressed.

ESSENTIAL RESPONSIBILITIES

Leadership Responsibilities

• Assign daily routes and priorities for grounds and housekeeping staff.
• Conduct periodic quality checks to ensure standards are met.
• Provide on-the-job training for new staff.
• Assist Property Manager with reporting performance or attendance concerns.

Grounds and Exterior Maintenance

• Maintain landscaped areas including lawns, planters, trees, shrubs, and flower beds.
• Perform routine grounds inspections and address debris, litter, and visible hazards.
• Monitor irrigation systems and report leaks, malfunctions, or seasonal adjustment needs.
• Maintain sidewalks, courtyards, patios, parking areas, garages, dumpster enclosures, and outdoor amenities.
• Empty trash and debris from common areas and maintain cleanliness of dumpster and compactor areas.
• Support snow and ice removal operations including shoveling, salting, and monitoring walkways.
• Assist with seasonal landscaping activities such as planting, mulching, pruning, and leaf removal.

Interior Common Areas and Housekeeping

• Clean and maintain interior common areas including lobbies, interior corridors, elevators, amenity spaces, restrooms, fitness centers, sauna areas, laundry rooms, and package rooms.
• Clean glass doors, interior windows, and amenity windows to maintain a professional appearance.
• Restock restroom and amenity supplies as needed. Support unit turn cleaning as assigned based on vacancy volume and operational priorities.

Guest Suites and Furnished Units

• Coordinate cleaning schedules for guest suites and furnished units in collaboration with the Property Manager, Concierge, or other designated onsite team members.
• Ensure clear communication regarding unit availability, required cleaning timelines, and readiness standards.
• Perform and support turn cleaning for guest suites and furnished units as needed based on staffing levels and operational priorities.
• Verify cleanliness, setup, and readiness of guest suites and furnished units prior to occupancy or inspection.
• Monitor guest suite inventory including linens, kitchenware, and related supplies and communicate restocking needs in advance to Property Management or designated teams.

Site Inspections and Safety

• Conduct routine site walks across both interior and exterior areas to monitor cleanliness, safety, and overall property condition.
• Perform regular lighting checks and replace light bulbs as needed in exterior areas, parking areas, garages, and interior common spaces.
• Identify and report hazards, safety concerns, security issues, or conditions requiring maintenance attention. Monitor walkways, stairs, common areas, and amenity spaces for trip hazards, weather related conditions, or damage.

Team Coordination and Flexible Support

• Provide daily work direction and task prioritization to support Grounds Technician and Housekeeping coverage.
• Flex between grounds and housekeeping responsibilities to address staffing gaps, weather impacts, unit turn volume, and special projects.
• Support onboarding and training of new team members across both functions. Assist with schedule coverage planning related to team member absences and operational needs.
• Promote accountability, teamwork, and consistent performance standards.

Maintenance and Operations Support

• Provide general assistance to the Maintenance team as needed.
• Transport materials, tools, equipment, furnishings, and supplies as required.
• Assist with unit and common area preparation, cleanup, turnover related tasks, and hallway or common area paint touch ups as assigned and within training and authorization.
• Perform basic repairs and operational tasks when assigned and within training and authorization.
• Communicate maintenance issues clearly and promptly through established processes.

Communication and Administrative Support

• Communicate daily priorities, issues, and progress to Property Management and Maintenance leadership.
• Assist with tracking completion of routine tasks, inspections, and special projects as requested.
• Support documentation or reporting related to grounds and housekeeping operations.

OTHER DUTIES

• Perform other duties and projects as assigned

SUPERVISORY RESPONSIBILITIES

• None

REQUIRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES

• 2-5 years’ experience in grounds or exterior maintenance, landscaping, facilities, or property operations required.
• Demonstrated ability to lead by example and coordinate daily work activities.
• Strong organizational and time management skills.
• Effective communication and teamwork skills.
• Ability to work outdoors in varying weather conditions.
• Dependable, punctual, and professional in appearance and conduct.
• Ability to work weekdays, weekends, holidays, and occasional overtime based on operational needs.
• Flexibility with schedule to support seasonal demands, unit turn volume, special projects, events, and coverage needs.

REQUIRED CERTIFICATIONS AND LICENSES

• None

PREFERRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES

• Experience coordinating small teams or acting as a working lead.
• Basic handyman or maintenance repair skills.

PREFERRED CERTIFICATIONS AND LICENSES

• None

WORK ENVIRONMENT

• Work both indoors and outdoors. Indoors is in climate-controlled multi-family residential buildings. Outdoor work will require working in heat, cold, and inclement weather conditions.

TRAVEL

• None

TOOLS AND EQUIPMENT

• Housekeeping tools: vacuums, mops, scrubbers, cleaning agents.
• Grounds tools: blowers, trimmers, rakes, shovels, power washers.
• Snow removal tools: shovels, ice melt, snow blowers.
• Basic maintenance tools as assigned.

PHYSICAL REQUIREMENTS

Physical Requirements % of Work Time
Speak and hear clearly 100%
Lift and carry up to 50 lbs. 10%
Stand and walk on indoor and outdoor surfaces 100%
Pushing and pulling carts and equipment 10%
Stoop, kneel, bend and reach 30%
Dexterity with hands to use cleaning tools, power tools, and equipment 30%
Ability to carry supplies between floors – may require stairs depending on elevator availability 25%

COMPENSATION

• Estimated Starting Hourly Wage: $26.00 - $27.00
• Exact starting salary is determined by merit; seniority; geographic location; education, training, and/or experience related to job duties and responsibilities
• FLSA Status: Non-Exempt, Eligible for Overtime
• Eligible for Participation - Annual Discretionary Bonus