Citian Jobs Hiring Now
Citian is hiring for 7 open roles on Migrate Mate as of July 16, 2026, concentrated in account management and backend engineering. Migrate Mate updates Citian's live openings daily. Citian is a technology company building civic data and government information products, with roles spanning engineering, product, and customer-facing functions.
Find Citian JobsOverview
Citian hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 7
- Top team
- Account Management
- Seniority
- Mid to senior level
- Work type
- 0% remote or hybrid
- Top location
- Washington
Open Roles at Citian
Showing 7 of 7+ Citian jobs
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems – roads, rail, transit, bicycle, pedestrian – operate.
Our tech solutions:
- Reduce traffic fatalities
- Enhance pedestrian accessibility
- Empower system operators to save time & money
You'll work with some of the brightest minds in the software and transportation industries. Our engineers and data scientists apply the latest in emerging tech, Artificial Intelligence, and Machine Learning to build smarter, more advanced tools for our diverse client base. We work with clients across the United States, with global ambitions in the years ahead.
Who You Are:
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from our products and services. You will be crucial in helping us scale the company by building lasting relationships with our public sector clients and identifying upsell opportunities within existing accounts. The Customer Success Manager will take client feedback and collaborate with our Sales and Development teams to ensure an optimal experience with Citian products. The ideal candidate is passionate about client satisfaction, possesses excellent verbal and written communication skills, and understands how to build and nurture strong relationships with clients and stakeholders.
Required Qualifications:
- 3+ years of Customer Success experience ideally within SaaS
- Proven ability to develop and implement risk mitigation strategies and ensure customer retention.
- Strong track record of consistently exceeding customer success metrics and targets
- Excellent verbal and written communication skills
- Ability to travel to various local and national events as needed. Travel will be regional and national
Preferred Qualifications:
- Venture-backed, start-up experience
- Prior Customer Success experience with public sector clients
Your Citian Advantage:
- Competitive salary and benefits package including medical, dental, and vision insurance and generous PTO.
- 401(k) company match and monthly commuter transportation benefit
- On-site gym and free snacks in the office
- High-growth potential and opportunities for advancement within a fast growing, venture-backed SaaS startup!
Let's build smarter cities together! Learn more about Citian here: www.citian.co
** Citian is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, clients, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems – roads, rail, transit, bicycle, pedestrian – operate.
Our tech solutions:
- Reduce traffic fatalities
- Enhance pedestrian accessibility
- Empower system operators to save time & money
You'll work with some of the brightest minds in the software and transportation industries. Our engineers and data scientists apply the latest in emerging tech, Artificial Intelligence, and Machine Learning to build smarter, more advanced tools for our diverse client base. We work with clients across the United States, with global ambitions in the years ahead.
Who You Are:
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from our products and services. You will be crucial in helping us scale the company by building lasting relationships with our public sector clients and identifying upsell opportunities within existing accounts. The Customer Success Manager will take client feedback and collaborate with our Sales and Development teams to ensure an optimal experience with Citian products. The ideal candidate is passionate about client satisfaction, possesses excellent verbal and written communication skills, and understands how to build and nurture strong relationships with clients and stakeholders.
Required Qualifications:
- 3+ years of Customer Success experience ideally within SaaS
- Proven ability to develop and implement risk mitigation strategies and ensure customer retention.
- Strong track record of consistently exceeding customer success metrics and targets
- Excellent verbal and written communication skills
- Ability to travel to various local and national events as needed. Travel will be regional and national
Preferred Qualifications:
- Venture-backed, start-up experience
- Prior Customer Success experience with public sector clients
Your Citian Advantage:
- Competitive salary and benefits package including medical, dental, and vision insurance and generous PTO.
- 401(k) company match and monthly commuter transportation benefit
- On-site gym and free snacks in the office
- High-growth potential and opportunities for advancement within a fast growing, venture-backed SaaS startup!
Let's build smarter cities together! Learn more about Citian here: www.citian.co
** Citian is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, clients, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities
Job Roles at Citian
Working at Citian
Citian's 7 open roles are mid to senior level, and about 0% are remote or hybrid. The most active teams are account management, backend engineering, and data analytics. Citian operates in the civic technology sector, developing data and software products that connect governments, organizations, and residents with public information. The team includes engineers, product managers, account executives, and customer success professionals working on full-stack and data infrastructure challenges. Most Citian roles are based in Washington.
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Browse jobs by roleCitian Jobs: Frequently Asked Questions
How many jobs is Citian hiring for right now?
Citian is hiring for 7 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in account management and backend engineering. Roles span engineering, product, and go-to-market functions across seniority levels.
What kinds of roles does Citian hire for?
The most active teams are account management, backend engineering, and data analytics. Citian hires across software engineering, data engineering, DevOps, product management, solution engineering, account executives, and customer success. The sample includes both technical and client-facing positions, and most postings are mid to senior level.
Are Citian jobs remote or in-person?
Mostly on-site. About 0% of Citian's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Washington. Each Citian listing shows its work location so you can filter before applying.
How do I apply to a job at Citian?
Find a role that matches your background in Citian's listings on Migrate Mate, then follow the listing through to Citian's own application portal. Citian manages its own hiring process directly, so applications, interviews, and offers are handled by their team.
Does Citian hire entry-level?
Most of Citian's open roles on Migrate Mate are mid to senior level as of July 16, 2026. Entry-level openings are limited. Check individual Citian listings for stated experience requirements.
Where is Citian hiring?
Most Citian roles are based in Washington, and about 0% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.