City and Borough of Juneau Jobs Hiring Now
City and Borough of Juneau is hiring for 12 open roles on Migrate Mate as of July 16, 2026, concentrated in customer success and accounting. Migrate Mate updates City and Borough of Juneau's live openings daily. The City and Borough of Juneau is a unified municipal government serving Alaska's state capital, employing workers across public safety, public works, transit, administration, and parks.
Find City and Borough of Juneau JobsOverview
City and Borough of Juneau hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 12
- Top team
- Customer Success
- Seniority
- Across all levels
- Work type
- 8% remote or hybrid
- Top location
- Juneau
Open Roles at City and Borough of Juneau
Showing 12 of 12+ City and Borough of Juneau jobs
APPLICATIONS FOR THIS POSITION ARE ONLY ACCEPTED ONLINE AT:
https://juneau.org/human-resources/employment-opportunities
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SALARY: $87,672.00 Annually
LOCATION: Juneau
JOB TYPE: Full-Time
JOB NUMBER: 202600937
DEPARTMENT: Administration
DIVISION: Information Technology
OPENING DATE: 07/14/2026
CLOSING DATE: 7/29/2026 4:30 PM Alaska
POSITION NUMBER: 102031
BARGAINING UNIT: Marine Engineers Beneficial Association
PAY RANGE: 19
HOURS PER WEEK: 40
TELEWORK AVAILABILITY: Not Available
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The Information Technology department is hiring a Business Analyst.
Under general direction of the Information Technology Director, the Business Analyst will serve as the vital link between CBJ’s information technology and business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of all software and systems product’s features. They will support departments document and improve the work process to find efficient and sustainable business models.
WHO WE ARE LOOKING FOR
The ideal candidate is calm under pressure and able to recognize when critical situations require a rapid response. They approach problems pragmatically and work through them systematically while paying close attention to detail. They have strong technical skills and a desire to grow, with an eagerness to learn ever-changing technology. The candidate demonstrates excellent customer service, can clearly explain technical concepts to non-technical users both verbally and in writing, and is reliable and dependable while contributing to the overall success of the department.
THE BENEFITS OF JOINING OUR TEAM
The Information Technology (IT) Department is a service and support department of the City and Borough of Juneau (CBJ). We are dedicated to serving and maintaining the technological needs to all members of CBJ and strive to provide all an excellent technical environment in which to function. We are a close, good-natured and dedicated group. We work well together and take pride in our ability to find solutions to all technical challenges.
WORKING HOURS AND LOCATION
This position typically works an eight (8) hour day (Monday through Friday). The shift beginning and finish times will be determined on start date but will be between 7:30am – 8:30am and your finish time will match accordingly between 4:00pm and 5:00pm. Our office is located at 11305 Glacier Highway, near Statter Harbor.
Typical Responsibilities
* Collaborates with departments throughout the organization to identify, analyze, and document business needs, objectives, workflows, business processes, user requirements, and stakeholder expectations.
* Develops and maintains business requirements, functional specifications, configuration documentation, and workflow processes to ensure business systems support organizational goals, policies, and operational needs.
* Partners with vendors, Information Technology staff, and departmental stakeholders during system implementations, upgrades, and enhancements to ensure business requirements are clearly communicated, understood, and successfully implemented.
* Evaluates existing business processes and system configurations, recommends improvements, and develops roadmaps that support organizational growth, operational efficiency, and future business needs.
* Monitors industry trends, emerging technologies, and best practices to identify opportunities for continuous improvement.
* Defines reporting, monitoring, and alerting requirements that support reliable system performance and informed decision-making.
* Tests system changes, upgrades, and new functionality to verify performance, validate business requirements, and identify issues before implementation.
* Provides user-level troubleshooting, documents technical issues, and serves as the liaison between business users and Information Technology to facilitate timely issue resolution.
* Analyzes recurring technical issues and user feedback and recommends system and process improvements that enhance efficiency and user experience.
* Coordinates and facilitates user acceptance testing, end-user training, and communication to support successful implementation and adoption of system changes.
* Collaborates with stakeholders, programmers, managers, and vendors to monitor system performance, maintain quality standards, and improve system reliability.
* Designs, documents, implements, and maintains standardized business processes that incorporate organizational policies, compliance requirements, and operational best practices.
* Maintains a centralized repository of business process documentation and regularly reviews and updates documentation to reflect organizational and system changes.
* Works with stakeholders to develop, refine, and promote consistent business processes across departments.
* Builds and maintains collaborative relationships with vendors, Information Technology staff, department leaders, and other stakeholders to support effective business system integrations.
* Coordinates or leads system-related projects and initiatives by aligning project objectives, facilitating communication, and supporting successful implementation.
* Fosters collaboration among business units, technical teams, vendors, and stakeholders to optimize business systems and ensure effective communication and ongoing operational success.
Minimum Qualifications
Experience:
Six (6) years of any combination of post-secondary education and progressively responsible experience performing business and systems analysis, research, reporting, process improvement, and/or business/financial/technical operations.
Post-secondary Credit:
* Courses will be credited based on 3 semester/4 quarter hours= 1 month of experience.
Applicants must document how relevant education and experience meets the above minimum qualification.
* Transcripts that indicate the credit hours earned for the specific course work will need to be included with the CBJ application.
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APPLICATIONS FOR THIS POSITION ARE ONLY ACCEPTED ONLINE AT:
https://juneau.org/human-resources/employment-opportunities
Pay: From $87,672.00 per year
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Dependent health insurance coverage
- Disability insurance
- Family leave
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid holidays
- Paid sick time
- Paid time off
- Parental leave
- Partner benefits
- Prescription drug insurance
- Relocation assistance
- Tuition reimbursement
- Vision insurance
Work Location: In person
Job Roles at City and Borough of Juneau
Working at City and Borough of Juneau
City and Borough of Juneau's 12 open roles are across all levels, and about 8% are remote or hybrid. The most active teams are customer success, accounting, and program management. The City and Borough of Juneau is a consolidated city-borough government serving Alaska's capital city, responsible for municipal services including law enforcement, fire and emergency services, engineering, transit, parks maintenance, and general administration. Most City and Borough of Juneau roles are based in Juneau.
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Browse jobs by roleCity and Borough of Juneau Jobs: Frequently Asked Questions
How many jobs is City and Borough of Juneau hiring for right now?
City and Borough of Juneau is hiring for 12 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in customer success and accounting. Openings span public safety, maintenance, transit, engineering, administration, and human resources, reflecting the broad service responsibilities of a unified city-borough government.
What kinds of roles does City and Borough of Juneau hire for?
The most active teams are customer success, accounting, and program management. The City and Borough of Juneau hires across public safety (police officers, dispatchers), skilled trades and maintenance (mechanics, park workers, fire mechanics), transit operations, engineering and project management, budget and finance, and administrative support. Most postings are across all levels, covering both entry-level and experienced positions.
Are City and Borough of Juneau jobs remote or in-person?
Mostly on-site. About 8% of City and Borough of Juneau's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Juneau. Each City and Borough of Juneau listing shows its work location so you can filter before applying.
How do I apply to a job at City and Borough of Juneau?
Find a role that fits your background among City and Borough of Juneau's open listings on Migrate Mate, then follow the listing directly to the City and Borough of Juneau's own careers portal to submit your application. City and Borough of Juneau manages its own hiring process, including any required testing, background checks, or interviews for civil service positions.
Does City and Borough of Juneau hire entry-level?
Most of City and Borough of Juneau's open roles on Migrate Mate are across all levels as of July 16, 2026. Check individual City and Borough of Juneau listings for stated experience requirements.
Where is City and Borough of Juneau hiring?
Most City and Borough of Juneau roles are based in Juneau, and about 8% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.