City of Boise, ID Jobs Hiring Now

Summary Statement

Join the City of Boise’s Department of Organizational Effectiveness as a Performance Analyst Lead and help shape how data is used to improve services, inform policy and strengthen organizational performance. This hybrid-eligible position leads the strategic advancement of citywide data and analytics initiatives, oversees complex analytics projects and drives the City’s enterprise performance management program.

The Performance Analyst Lead serves as a thought leader, trusted advisor and mentor, providing expert support to the Data and Analytics Center of Excellence and fostering a culture of data-driven decision-making across departments. Working closely with senior leadership and cross-functional teams, this role transforms complex information into actionable insights that optimize operations, guide resource decisions and achieve measurable improvements in government performance.

• Bachelor's degree in data analytics, public administration, computer science, statistics, business or a related field
• Six years of experience in data analytics, business intelligence, organizational performance management or related areas
• Or an equivalent combination of education and/or experience.

• City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
  
• Criminal Justice Information System background check (CJIS)

Why the City of Boise?

The benefits are real and among the best in the Treasure Valley:

• Zero-cost premium medical coverage for you and your family
• PERSI retirement plus employer-matched 401(k)/457b
• 10 hours vacation/month (grows with tenure), 12 paid holidays, and 8 hours sick leave/month
• 10 weeks paid parental leave
• $500 annual wellbeing incentive
• Tuition reimbursement and free local bus pass
• Basic life and long-term disability insurance at no cost

Essential Functions

Handles complex issues and problems and refers only the most complex issues to higher-level staff. Is capable of performing all duties of a Performance Analyst I and II, and provides leadership, coaching, and/or mentoring to a subordinate group, as needed.

Identifies and drives opportunities to enhance data collection, reporting and analyses processes. Collaborates with cross-functional teams to streamline workflows, automate reporting and leverage new technologies that expand the city's analytical capabilities. Ensures continuous improvement and innovation in data management practices.

Leads and oversees complex and advanced data analyses, builds dashboards and develops reports that directly impact city services and strategic initiatives. Uses statistical methods, business intelligence tools and data visualization techniques to uncover insights that drive continuous improvement and inform executive decision-making. Works with a diverse range of data sources, including people data, financial data, operational metrics and community engagement data.

Leads the development and implementation of advanced data governance policies, best practices, and comprehensive training programs. Champions the cultivation of a citywide culture of data-driven decision-making by spearheading data literacy initiatives and providing expert technical guidance to city departments. Ensures alignment with strategic objectives and fosters continuous improvement in data management practices.

Coordinates the city’s enterprise performance management program by developing and refining performance metrics, tracking progress toward strategic goals and providing data-driven recommendations that shape policy and operations. Ensures city leaders have timely access to insights that guide policy, program evaluation and resource allocation.

Fosters collaboration with internal departments to understand their data and performance needs. Builds strategic partnerships across the organization to align analytics efforts with the city’s strategic priorities. Acts as a bridge between data and decision-makers, translating complex analyses into compelling narratives that drive action. Develops presentations, reports, and dashboards that communicate insights to both technical and non-technical audiences and provides oversight and guidance to other Analysts in development of their material. Leads performance analytics scrum and analytics CoP meetings.

Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

Requirements

Additional Required Knowledge, Experience, And Training

Knowledge of:

• Data analytics, data visualization, performance evaluation, data governance and performance measurement methodologies and best practices
• Advanced use of BI tools, SQL or other database query or scripting methods
• Training and development principles and practices
• Computer usage including related software.

• Analyze complex datasets from multiple sources and translate findings into meaningful insights
• Develop dashboards and visualizations that effectively communicate key metrics and trends to diverse audiences
• Manage multiple projects simultaneously while meeting deadlines
• Use creative problem solving to generate new perspectives and innovative solutions
• Adapt to evolving technologies and analytical methodologies to improve decision-making
• Collaborate and partner strategically across functions to solve complex business problems
• Communicate complex information clearly and effectively to technical and non-technical audiences at all levels of the organization
• Build trust and maintain effective relationships with diverse stakeholders
• Communicate effectively in the English language at a level necessary for efficient job performance
• Perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.

Working Conditions

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts
While performing the duties of this job the employee is frequently lifting/carrying up to 10 pounds and rarely lifting/carrying up to 20 pounds. Also, the employee is frequently pushing/pulling up to 10 pounds. The noise level is rarely moderate. Work includes sensory ability to talk and hear. Work in this position also includes close vision. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach and grasp. Position requires hand/finger dexterity.

Working Environment
The work environment will include inside conditions.