City of Seattle Jobs Hiring Now
City of Seattle is hiring for 103 open roles on Migrate Mate as of July 16, 2026, concentrated in business strategy and construction management, with listed salaries up to about $390,000. Migrate Mate updates City of Seattle's live openings daily. The City of Seattle is a municipal government serving residents of Seattle, Washington, with departments spanning public utilities, infrastructure, engineering, labor standards, and workforce administration.
Find City of Seattle JobsOverview
City of Seattle hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 103
- Top team
- Business Strategy
- Seniority
- Mid to senior level
- Work type
- 28% remote or hybrid
- Top location
- Seattle
- Salary range
- $118,000–$390,000
Listed salaries for City of Seattle roles on Migrate Mate range from about $118,000 to $390,000 per year across 103 open roles, as of July 16, 2026. Some roles list hourly contract rates.
Open Roles at City of Seattle
Showing 25 of 103+ City of Seattle jobs
Position Description
Seattle City Light, a department of the City of Seattle, is one of the nation’s largest municipally owned utilities in terms of the number of customers served. Over the years we have worked very hard to keep Seattle's electricity affordable, reliable, and environmentally sound. Today, City Light is a recognized national leader in energy efficiency and environmental stewardship.
The Senior Management Systems Analyst (Sr. MSA) will play a central role in shaping how Seattle City Light uses technology to enable and strengthen critical financial assistance and support programs for customers. This position applies human-centered design principles to blend technology, policy, and customer experience in order to build both customer-facing and back-office systems that support customer service, eligibility determination, application intake, document submission, case tracking, and ongoing program management.
The Sr. MSA will work closely with program staff, IT teams, customers, and community partners to understand current challenges, trace requirements to system capabilities, and implement solutions that make assistance easier to access and administer. This role ensures that solutions are intuitive, equitable, and compliant while improving operational efficiency and reducing friction for customers and staff. Through research, iterative design, and validation with real users, the Sr. MSA helps specify and implement modernized tools that support the delivery of reliable, accessible, and people-centered services.
This position will report to the Customer Technology Solutions, Senior Manager.
Job Responsibilities
Here is more about what you’ll be doing:
- Review and take ownership of requirements previously gathered to understand business needs, policy requirements, staff pain points, customer barriers, and system gaps.
- Map current processes for managing customer service and benefits programs including eligibility determination, application intake, documentation review, and case tracking.
Apply human-centered design methods to ensure solutions reflect real customer and staff needs.
Translate business and customer requirements into clear technical specifications for IT teams.
Collaborate with leadership, IT, customer service, and community partners at appropriate times throughout the project lifecycle.
Support system configuration activities, including workflow design, user interface recommendations, and data integration needs.
Create and refine user stories, acceptance criteria, and system use cases.
Design and facilitate User Acceptance testing to ensure functionality, accuracy, and usability.
Identify opportunities to streamline processes, reduce manual work, and improve the customer experience.
Document new processes, features, and system behavior for staff training and operational readiness.
Help manage project scope, dependencies, risks, and timelines related to system changes.
Ensure that all system updates align with regulatory requirements, accessibility standards, and equity goals.
Build and deliver a plan for knowledge transfer to Customer Technology Operations staff.
Qualifications
Required Qualifications:
In addition to the skills and experience mentioned below, a successful applicant will have experience that reflects a commitment to creating fair and equitable outcomes and has:
Requires three years of experience in systems, operations, procedures, research or analysis and a Bachelor's degree in business or public administration, finance, computer science or a related field (or a combination of education, training or experience that provides an equivalent background required to perform the work of the class).
Desired Qualifications - You will be successful if you have the following experience, skills, and abilities:
- Experience designing and delivering solutions for a public-facing benefits program.
- Ability to deeply learn business operations in service of supporting improvements through technology tools.
- Strong analytical and problem-solving skills, with attention to detail and organizational skills.
- Familiarity with human-centered design methods, user research, or usability assessment.
- Ability to communicate clearly with both technical and non-technical audiences.
- Ability to gather, document, and translate business requirements into technical specifications.
- Familiarity with customer-facing platforms such as online portals, CRM systems, case management tools, or billing systems.
- Knowledge of testing practices, tools, and documentation.
- Experience working in the utility sector, public sector, or in programs serving income-qualified or vulnerable populations.
- Experience working on projects with regulatory, compliance, or equity considerations.
- Experience working on projects with multiple sponsors, stakeholder groups, and multifaceted governance structures
- Project management fundamentals in practice
- Software development lifecycle principles
Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Emergency Response Commitment:
Seattle City Light is committed to reliable service during emergencies. Through our Emergency Response Program, each employee is assigned a role—usually aligned with their regular duties—to support emergency operations. Your participation is vital to helping the utility stay prepared and serve our community when it matters most.
Additional Information
The full salary range for this position is $56.23to $ 65.54 per hour.
Application Process
Please submit the following with your online application:
- A cover letter in which you clearly describe how your knowledge, experience, skills, and abilities prepare you for the job responsibilities and qualifications outlined in the job announcement
- A current resume of your educational and professional work experience.
Who May Apply: This position is open to all candidates that meet the qualifications. Seattle City Light values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. Seattle City Light encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, and those with diverse life experiences.
Job offers are contingent on the verification of credentials and other information required by the employment process, including the completion of a background check. The background check will involve a criminal history check, which includes conviction and arrest records in compliance with the Seattle’s Fair Chance Employment Ordinance, SMC 14.17and the City of Seattle Personnel Rule 10.3 (Download PDF reader). A driving history review may be conducted in compliance with SMC 4.79.020.Applicants will be provided an opportunity to explain or correct background information.
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans.
Want to know more about Seattle City Light? Check out our web page: https://www.seattle.gov/human-resources/benefits
The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.
Position Description
Seattle City Light, a department of the City of Seattle, is one of the nation’s largest municipally owned utilities in terms of the number of customers served. Over the years we have worked very hard to keep Seattle's electricity affordable, reliable, and environmentally sound. Today, City Light is a recognized national leader in energy efficiency and environmental stewardship.
The Senior Management Systems Analyst (Sr. MSA) will play a central role in shaping how Seattle City Light uses technology to enable and strengthen critical financial assistance and support programs for customers. This position applies human-centered design principles to blend technology, policy, and customer experience in order to build both customer-facing and back-office systems that support customer service, eligibility determination, application intake, document submission, case tracking, and ongoing program management.
The Sr. MSA will work closely with program staff, IT teams, customers, and community partners to understand current challenges, trace requirements to system capabilities, and implement solutions that make assistance easier to access and administer. This role ensures that solutions are intuitive, equitable, and compliant while improving operational efficiency and reducing friction for customers and staff. Through research, iterative design, and validation with real users, the Sr. MSA helps specify and implement modernized tools that support the delivery of reliable, accessible, and people-centered services.
This position will report to the Customer Technology Solutions, Senior Manager.
Job Responsibilities
Here is more about what you’ll be doing:
- Review and take ownership of requirements previously gathered to understand business needs, policy requirements, staff pain points, customer barriers, and system gaps.
- Map current processes for managing customer service and benefits programs including eligibility determination, application intake, documentation review, and case tracking.
Apply human-centered design methods to ensure solutions reflect real customer and staff needs.
Translate business and customer requirements into clear technical specifications for IT teams.
Collaborate with leadership, IT, customer service, and community partners at appropriate times throughout the project lifecycle.
Support system configuration activities, including workflow design, user interface recommendations, and data integration needs.
Create and refine user stories, acceptance criteria, and system use cases.
Design and facilitate User Acceptance testing to ensure functionality, accuracy, and usability.
Identify opportunities to streamline processes, reduce manual work, and improve the customer experience.
Document new processes, features, and system behavior for staff training and operational readiness.
Help manage project scope, dependencies, risks, and timelines related to system changes.
Ensure that all system updates align with regulatory requirements, accessibility standards, and equity goals.
Build and deliver a plan for knowledge transfer to Customer Technology Operations staff.
Qualifications
Required Qualifications:
In addition to the skills and experience mentioned below, a successful applicant will have experience that reflects a commitment to creating fair and equitable outcomes and has:
Requires three years of experience in systems, operations, procedures, research or analysis and a Bachelor's degree in business or public administration, finance, computer science or a related field (or a combination of education, training or experience that provides an equivalent background required to perform the work of the class).
Desired Qualifications - You will be successful if you have the following experience, skills, and abilities:
- Experience designing and delivering solutions for a public-facing benefits program.
- Ability to deeply learn business operations in service of supporting improvements through technology tools.
- Strong analytical and problem-solving skills, with attention to detail and organizational skills.
- Familiarity with human-centered design methods, user research, or usability assessment.
- Ability to communicate clearly with both technical and non-technical audiences.
- Ability to gather, document, and translate business requirements into technical specifications.
- Familiarity with customer-facing platforms such as online portals, CRM systems, case management tools, or billing systems.
- Knowledge of testing practices, tools, and documentation.
- Experience working in the utility sector, public sector, or in programs serving income-qualified or vulnerable populations.
- Experience working on projects with regulatory, compliance, or equity considerations.
- Experience working on projects with multiple sponsors, stakeholder groups, and multifaceted governance structures
- Project management fundamentals in practice
- Software development lifecycle principles
Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Emergency Response Commitment:
Seattle City Light is committed to reliable service during emergencies. Through our Emergency Response Program, each employee is assigned a role—usually aligned with their regular duties—to support emergency operations. Your participation is vital to helping the utility stay prepared and serve our community when it matters most.
Additional Information
The full salary range for this position is $56.23to $ 65.54 per hour.
Application Process
Please submit the following with your online application:
- A cover letter in which you clearly describe how your knowledge, experience, skills, and abilities prepare you for the job responsibilities and qualifications outlined in the job announcement
- A current resume of your educational and professional work experience.
Who May Apply: This position is open to all candidates that meet the qualifications. Seattle City Light values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. Seattle City Light encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, and those with diverse life experiences.
Job offers are contingent on the verification of credentials and other information required by the employment process, including the completion of a background check. The background check will involve a criminal history check, which includes conviction and arrest records in compliance with the Seattle’s Fair Chance Employment Ordinance, SMC 14.17and the City of Seattle Personnel Rule 10.3 (Download PDF reader). A driving history review may be conducted in compliance with SMC 4.79.020.Applicants will be provided an opportunity to explain or correct background information.
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans.
Want to know more about Seattle City Light? Check out our web page: https://www.seattle.gov/human-resources/benefits
The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.
Job Roles at City of Seattle
Working at City of Seattle
City of Seattle's 103 open roles are mid to senior level, and about 28% are remote or hybrid. The most active teams are business strategy, construction management, and business operations. The City of Seattle operates as a municipal government, employing workers across public utilities, civil and electrical engineering, customer service, labor standards, organizational development, and asset management. Departments such as Seattle City Light and Seattle Public Utilities are among the largest employers within the city government. Most City of Seattle roles are based in Seattle, with some in Washington State and Rockport.
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Browse jobs by roleCity of Seattle Jobs: Frequently Asked Questions
How many jobs is City of Seattle hiring for right now?
City of Seattle is hiring for 103 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in business strategy and construction management. Openings span civil and electrical engineering, customer service, accounting, organizational change management, and labor standards, reflecting the breadth of departments within Seattle's municipal government.
What kinds of roles does City of Seattle hire for?
The most active teams are business strategy, construction management, and business operations. The City of Seattle hires across engineering disciplines such as civil, electrical, and transmission engineering, as well as accounting, customer service, labor standards, people and culture, and operations and asset management. Technical trade roles such as journey-level electricians also appear regularly. Most postings are mid to senior level.
Are City of Seattle jobs remote or in-person?
A mix of remote and on-site. About 28% of City of Seattle's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Seattle. Each City of Seattle listing shows its work location so you can filter before applying.
How do I apply to a job at City of Seattle?
Find a role that fits your background by browsing City of Seattle's open positions on Migrate Mate, then follow the listing through to the City of Seattle's own application portal on seattle.gov. The City of Seattle manages its own hiring process, including application review, assessment, and offers, entirely through its official careers site.
What do City of Seattle jobs pay?
Listed salaries for City of Seattle roles on Migrate Mate range from about $118,000 to $390,000 per year as of July 16, 2026, with most postings at mid to senior level. Some roles list hourly contract rates. Exact pay is set by City of Seattle and shown on each listing.
Does City of Seattle hire entry-level?
Most of City of Seattle's open roles on Migrate Mate are mid to senior level as of July 16, 2026. Entry-level openings are limited. Check individual City of Seattle listings for stated experience requirements.
Where is City of Seattle hiring?
Most City of Seattle roles are based in Seattle, with some in Washington State and Rockport, and about 28% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.