Cytovale Jobs Hiring Now
Cytovale is hiring for 7 open roles on Migrate Mate as of July 16, 2026, concentrated in customer service & support and business operations. Migrate Mate updates Cytovale's live openings daily. Cytovale is a biotechnology company focused on diagnostic and clinical tools, with roles spanning field engineering, clinical data, and laboratory operations.
Find Cytovale JobsOverview
Cytovale hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 7
- Top team
- Customer Service & Support
- Seniority
- Across all levels
- Work type
- 14% remote or hybrid
- Top location
- South San Francisco
Open Roles at Cytovale
Showing 7 of 7+ Cytovale jobs
You will seek to ensure that all customers have an ideal experience with our products and services. You will be responsible for installation, maintenance, troubleshooting, and repair of Cytovale Systems. In addition, you will aim to establish positive business relationships both with Cytovale customers and peers while also performing necessary administrative and other duties.
Primary Role & Responsibilities:
- Hands-on service and support for internal and external customers: Be the customer-facing technical subject matter expert. Execute on-site activities such as: installations and preventative maintenance, repairs, field hardware/ software upgrades, and qualification procedures to ensure proper operation of instrument systems. Document activities/changes and escalate issues as appropriate.
- Customer-first mentality: Address customer feedback promptly and escalate issues to quickly identify the path of action to resolution. Provide on-demand first and second level technical support to customers including rotations of after-hours phone support, holiday and weekend on-site support as required.
- Communication: Maintain daily communication with customers and partners to ensure resolution of issues and proper follow-up.
- Depot Repairs: Assist with depot-level repairs as needed at the San Francisco Cytovale facility.
- Documentation: Author field service reports, installation documents, technical bulletins and other documentation as required.
- Voice of the customer: Provide detailed feedback to R&D regarding performance, serviceability, and customer feedback.
- Management of company assets: Responsible for service parts inventory and safe keeping and use of service parts and tools
- Compliance with company’s quality assurance program: You will be maintaining an in vitro medical device and will be required to stay in compliance at all times.
- Meeting requirements: Meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements, including, but not limited to, HIPPA, OSHA and FDA.
- Other duties: May perform other duties as assigned by manager or supervisor.
This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Managers and supervisors may assign other duties as needed.
Qualifications:
Bachelor’s degree, Engineering, Electrical Engineering, Technology, Science or equivalent military experience or Associates Degree with 5 or more years’ experience in servicing Diagnostic Imaging equipment or a High School Diploma/GED and 10 or more years’ experience servicing Diagnostic Imaging equipment.
- Demonstrated superior expertise in supporting and servicing highly complex instrumentation.
- 5+ years customer or field support experience within the medical device field.
- Demonstrated commitment to quality and strong sense of teamwork. One who thrives in a fast-paced start-up environment with a flexible mentality and adaptability to take on new and additional responsibilities as needed.
- Proven strong problem-solving skills, and the ability to creatively solve challenges.
- Attention to detail.
- Expert customer service skills, positive attitude, and ability to clearly and tactfully communicate with others.
- Working knowledge and understanding of optics, electronics, and mechanical principles is required, as well as the ability to troubleshoot electronic, optical and mechanical assemblies down to component level.
- Experience in a customer centric service & support department, preferably with prior experience with benchtop instruments and/or laboratory automation.
Working Conditions:
- Provide Field support for installations, preventative maintenance, repairs, and hardware/software upgrades in the assigned region.
- Travel up to 70% of the time for short-term and long-term trips that may involve weekend stays with less than 24 hours’ notice.
- On-call rotation responsibilities for the technical support hotline during nights, holidays, and weekends. To provide phone support and remote troubleshooting as well as dispatch for on-site service needs when warranted.
- Willing to stay current on all vaccinations to comply with vendor credentialing policies.
- Must maintain a valid driver’s license and good driving record.
- Must be able to lift 50 lbs.
Location: Milwaukee, WI / Chicago, IL or surrounding areas
8hWdzk0ha7
You will seek to ensure that all customers have an ideal experience with our products and services. You will be responsible for installation, maintenance, troubleshooting, and repair of Cytovale Systems. In addition, you will aim to establish positive business relationships both with Cytovale customers and peers while also performing necessary administrative and other duties.
Primary Role & Responsibilities:
- Hands-on service and support for internal and external customers: Be the customer-facing technical subject matter expert. Execute on-site activities such as: installations and preventative maintenance, repairs, field hardware/ software upgrades, and qualification procedures to ensure proper operation of instrument systems. Document activities/changes and escalate issues as appropriate.
- Customer-first mentality: Address customer feedback promptly and escalate issues to quickly identify the path of action to resolution. Provide on-demand first and second level technical support to customers including rotations of after-hours phone support, holiday and weekend on-site support as required.
- Communication: Maintain daily communication with customers and partners to ensure resolution of issues and proper follow-up.
- Depot Repairs: Assist with depot-level repairs as needed at the San Francisco Cytovale facility.
- Documentation: Author field service reports, installation documents, technical bulletins and other documentation as required.
- Voice of the customer: Provide detailed feedback to R&D regarding performance, serviceability, and customer feedback.
- Management of company assets: Responsible for service parts inventory and safe keeping and use of service parts and tools
- Compliance with company’s quality assurance program: You will be maintaining an in vitro medical device and will be required to stay in compliance at all times.
- Meeting requirements: Meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements, including, but not limited to, HIPPA, OSHA and FDA.
- Other duties: May perform other duties as assigned by manager or supervisor.
This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Managers and supervisors may assign other duties as needed.
Qualifications:
Bachelor’s degree, Engineering, Electrical Engineering, Technology, Science or equivalent military experience or Associates Degree with 5 or more years’ experience in servicing Diagnostic Imaging equipment or a High School Diploma/GED and 10 or more years’ experience servicing Diagnostic Imaging equipment.
- Demonstrated superior expertise in supporting and servicing highly complex instrumentation.
- 5+ years customer or field support experience within the medical device field.
- Demonstrated commitment to quality and strong sense of teamwork. One who thrives in a fast-paced start-up environment with a flexible mentality and adaptability to take on new and additional responsibilities as needed.
- Proven strong problem-solving skills, and the ability to creatively solve challenges.
- Attention to detail.
- Expert customer service skills, positive attitude, and ability to clearly and tactfully communicate with others.
- Working knowledge and understanding of optics, electronics, and mechanical principles is required, as well as the ability to troubleshoot electronic, optical and mechanical assemblies down to component level.
- Experience in a customer centric service & support department, preferably with prior experience with benchtop instruments and/or laboratory automation.
Working Conditions:
- Provide Field support for installations, preventative maintenance, repairs, and hardware/software upgrades in the assigned region.
- Travel up to 70% of the time for short-term and long-term trips that may involve weekend stays with less than 24 hours’ notice.
- On-call rotation responsibilities for the technical support hotline during nights, holidays, and weekends. To provide phone support and remote troubleshooting as well as dispatch for on-site service needs when warranted.
- Willing to stay current on all vaccinations to comply with vendor credentialing policies.
- Must maintain a valid driver’s license and good driving record.
- Must be able to lift 50 lbs.
Location: Milwaukee, WI / Chicago, IL or surrounding areas
8hWdzk0ha7
Job Roles at Cytovale
Working at Cytovale
Cytovale's 7 open roles are across all levels, and about 14% are remote or hybrid. The most active teams are customer service & support, business operations, and customer success. Cytovale operates in the biotechnology and pharmaceuticals sector, developing diagnostic technology for clinical settings. Its open positions span field service engineering, clinical data research, field application work, and warehouse and materials operations, reflecting a team that supports both lab-side development and customer-facing deployment. Most Cytovale roles are based in South San Francisco, with some in Wisconsin and Dallas.
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Browse jobs by roleCytovale Jobs: Frequently Asked Questions
How many jobs is Cytovale hiring for right now?
Cytovale is hiring for 7 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in customer service & support and business operations. Open positions at Cytovale have included field service engineering, clinical data research, field application specialist, and warehouse and materials roles, reflecting hiring across both technical and operational functions.
What kinds of roles does Cytovale hire for?
The most active teams are customer service & support, business operations, and customer success. Cytovale's postings cover field service engineering, clinical data research, field application specialist work, and warehouse and materials operations. Most postings are across all levels, with a mix of direct-hire and contract positions. The role mix reflects a company that combines laboratory-side product development with hands-on customer deployment and support.
Are Cytovale jobs remote or in-person?
Mostly on-site. About 14% of Cytovale's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in South San Francisco. Each Cytovale listing shows its work location so you can filter before applying.
How do I apply to a job at Cytovale?
Find a Cytovale role on Migrate Mate, then follow the listing through to Cytovale's own careers page to submit your application directly. Cytovale manages its own hiring process, including interviews and offers. Migrate Mate keeps Cytovale's open roles current so the listing you click reflects what the company is actively recruiting for.
Does Cytovale hire entry-level?
Most of Cytovale's open roles on Migrate Mate are across all levels as of July 16, 2026. Check individual Cytovale listings for stated experience requirements.
Where is Cytovale hiring?
Most Cytovale roles are based in South San Francisco, with some in Wisconsin and Dallas, and about 14% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.