Diverge IT Jobs Hiring Now
Diverge IT is hiring for 5 open roles on Migrate Mate as of July 16, 2026, concentrated in customer service and compliance & legal. Migrate Mate updates Diverge IT's live openings daily. Diverge IT is an IT services and managed services provider offering help desk support, endpoint management, field services, and professional services to business clients.
Find Diverge IT JobsOverview
Diverge IT hiring data on Migrate Mate, as of July 16, 2026.
- Open jobs
- 5
- Top team
- Customer Service
- Seniority
- Manager level or above
- Work type
- 20% remote or hybrid
- Top location
- Plano
Open Roles at Diverge IT
Showing 5 of 5+ Diverge IT jobs
Summary of Responsibilities
IT Field & Depot Manager will oversee our technology hardware storage, logistics, and deployment operations. This role will manage the full lifecycle of our IT assets—from receiving and inventory tracking to hardware imaging, staging, deployment, and end-of-life refurbishment. You will lead a dedicated team of depot technicians and logistics staff, ensuring that our organization and remote workforce remain seamlessly equipped with operational technology.
Areas of Responsibility
- Depot Logistics
- Field Support
- Inventory Control
- Team & Space Management
- Hardware & Software support
- Quality Assurance
- Customer Support
- Compliance and Security
Essential Functions
Depot Logistics & Inventory Control
- Directs the safe receipt, storage, and retrieval of large-scale hardware, supplies, and bulk inventory.
- Manages the rapid allocation and dispatch of equipment (such as computer parts or repair kits) to remote technicians or client sites.
- Conducts stock checks and utilizes supply chain software to avoid both stockouts and excess materials.
- Supervises staff and organizes warehouse layouts to maximize efficiency.
Hardware Diagnosis and Repair
- Identifies hardware issues through troubleshooting techniques and diagnostic tools.
- Performs repairs and component replacements to ensure optimal functionality of computer systems, including desktops, laptops, servers, and peripherals.
- Software Installation and Configuration
- Installs, configures, and updates operating systems, drivers, and software applications according to company and client specifications.
- Ensures compliance with licensing agreements and security protocols.
Technical Documentation
- Maintains accurate records of repairs, parts inventory, and service history using designated tracking systems and documentation standards.
- Provides detailed reports on equipment status and maintenance activities.
Quality Assurance
- Conducts thorough testing and quality assurance procedures to verify the effectiveness of repairs and system upgrades.
- Ensures that all equipment meets performance benchmarks and reliability standards before being returned to service.
Customer Support
- Communicates effectively with clients and internal stakeholders to address technical concerns, provide status updates, and offer solutions to hardware and software issues.
- Provides technical guidance and assistance to end-users as needed.
Inventory Management
- Manages inventory levels of spare parts, tools, and equipment necessary for repair operations.
- Coordinates with procurement and logistics teams to ensure timely availability of components and supplies.
Technical Expertise
- Proficient in diagnosing and repairing hardware components such as CPUs, memory modules, hard drives, and motherboards.
- Familiar with software installation, configuration, and troubleshooting across multiple platforms, including Windows and macOS
General Duties
- This role will be exposed to highly confidential internal and client information and will be subject to additional confidentiality requirements.
- Compliance and Security: Adheres to industry regulations, company policies, and best practices for data security, asset management, and environmental safety.
- Implements security measures to protect sensitive information and prevent unauthorized access to systems and data.
Education and or Experience
- Bachelor's Degree preferred.
- 5+ years of experience in IT logistics.
- 10+ years of technical literacy experience.
- 3+ years of leadership or supervisory experience.
- Equivalent combination of education and experience will be considered.
License Requirements
Must maintain a valid local state driver's license in good standing at all times
Travel Requirements
This position has up to 40% travel associated with its functions
Computer Skills
To perform this job successfully, an individual should have knowledge of the following systems, tools, and credentials:
- IT Asset Management (ITAM) databases.
- MS-900: Microsoft 365 Fundamentals.
- Apple Certified Support Professional (ACSP).
- CW University: Automate Service Tech, ScreenConnect Basics, PSA Help Desk Technician.
- CompTIA A+, CompTIA Network+, CompTIA Security+, or equivalent credentials are advantageous.
Summary of Responsibilities
IT Field & Depot Manager will oversee our technology hardware storage, logistics, and deployment operations. This role will manage the full lifecycle of our IT assets—from receiving and inventory tracking to hardware imaging, staging, deployment, and end-of-life refurbishment. You will lead a dedicated team of depot technicians and logistics staff, ensuring that our organization and remote workforce remain seamlessly equipped with operational technology.
Areas of Responsibility
- Depot Logistics
- Field Support
- Inventory Control
- Team & Space Management
- Hardware & Software support
- Quality Assurance
- Customer Support
- Compliance and Security
Essential Functions
Depot Logistics & Inventory Control
- Directs the safe receipt, storage, and retrieval of large-scale hardware, supplies, and bulk inventory.
- Manages the rapid allocation and dispatch of equipment (such as computer parts or repair kits) to remote technicians or client sites.
- Conducts stock checks and utilizes supply chain software to avoid both stockouts and excess materials.
- Supervises staff and organizes warehouse layouts to maximize efficiency.
Hardware Diagnosis and Repair
- Identifies hardware issues through troubleshooting techniques and diagnostic tools.
- Performs repairs and component replacements to ensure optimal functionality of computer systems, including desktops, laptops, servers, and peripherals.
- Software Installation and Configuration
- Installs, configures, and updates operating systems, drivers, and software applications according to company and client specifications.
- Ensures compliance with licensing agreements and security protocols.
Technical Documentation
- Maintains accurate records of repairs, parts inventory, and service history using designated tracking systems and documentation standards.
- Provides detailed reports on equipment status and maintenance activities.
Quality Assurance
- Conducts thorough testing and quality assurance procedures to verify the effectiveness of repairs and system upgrades.
- Ensures that all equipment meets performance benchmarks and reliability standards before being returned to service.
Customer Support
- Communicates effectively with clients and internal stakeholders to address technical concerns, provide status updates, and offer solutions to hardware and software issues.
- Provides technical guidance and assistance to end-users as needed.
Inventory Management
- Manages inventory levels of spare parts, tools, and equipment necessary for repair operations.
- Coordinates with procurement and logistics teams to ensure timely availability of components and supplies.
Technical Expertise
- Proficient in diagnosing and repairing hardware components such as CPUs, memory modules, hard drives, and motherboards.
- Familiar with software installation, configuration, and troubleshooting across multiple platforms, including Windows and macOS
General Duties
- This role will be exposed to highly confidential internal and client information and will be subject to additional confidentiality requirements.
- Compliance and Security: Adheres to industry regulations, company policies, and best practices for data security, asset management, and environmental safety.
- Implements security measures to protect sensitive information and prevent unauthorized access to systems and data.
Education and or Experience
- Bachelor's Degree preferred.
- 5+ years of experience in IT logistics.
- 10+ years of technical literacy experience.
- 3+ years of leadership or supervisory experience.
- Equivalent combination of education and experience will be considered.
License Requirements
Must maintain a valid local state driver's license in good standing at all times
Travel Requirements
This position has up to 40% travel associated with its functions
Computer Skills
To perform this job successfully, an individual should have knowledge of the following systems, tools, and credentials:
- IT Asset Management (ITAM) databases.
- MS-900: Microsoft 365 Fundamentals.
- Apple Certified Support Professional (ACSP).
- CW University: Automate Service Tech, ScreenConnect Basics, PSA Help Desk Technician.
- CompTIA A+, CompTIA Network+, CompTIA Security+, or equivalent credentials are advantageous.
Job Roles at Diverge IT
Working at Diverge IT
Diverge IT's 5 open roles are manager level or above, and about 20% are remote or hybrid. The most active teams are customer service, compliance & legal, and engineering (Non-Software). Diverge IT is an IT services company delivering managed support, endpoint engineering, warehouse and depot operations, and professional services to organizations that depend on reliable technology infrastructure. Most Diverge IT roles are based in Plano, with some in Plano and Torrance.
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Browse jobs by roleDiverge IT Jobs: Frequently Asked Questions
How many jobs is Diverge IT hiring for right now?
Diverge IT is hiring for 5 open roles on Migrate Mate as of July 16, 2026, updated daily, concentrated in customer service and compliance & legal. Open positions span technical support, endpoint engineering, field and depot operations, and professional services leadership, so the mix covers both hands-on IT roles and management positions.
What kinds of roles does Diverge IT hire for?
The most active teams are customer service, compliance & legal, and engineering (Non-Software). Diverge IT's open positions span IT support and help desk technicians, endpoint engineers, field and depot warehouse managers, and professional services directors. Most postings are manager level or above, reflecting a team that relies on experienced technicians and senior leaders rather than entry-level hiring.
Are Diverge IT jobs remote or in-person?
A mix of remote and on-site. About 20% of Diverge IT's open roles on Migrate Mate are remote or hybrid as of July 16, 2026, with the rest based in Plano. Each Diverge IT listing shows its work location so you can filter before applying.
How do I apply to a job at Diverge IT?
Find a Diverge IT role that matches your background on Migrate Mate, then follow the listing through to Diverge IT's own application process. Diverge IT manages its own hiring, so your application goes directly to their team. Migrate Mate keeps listings current so the roles shown are active openings.
Does Diverge IT hire entry-level?
Most of Diverge IT's open roles on Migrate Mate are manager level or above as of July 16, 2026. Entry-level openings are limited. Check individual Diverge IT listings for stated experience requirements.
Where is Diverge IT hiring?
Most Diverge IT roles are based in Plano, with some in Plano and Torrance, and about 20% offer remote or hybrid work as of July 16, 2026. Migrate Mate shows the location on each listing.